Visioneer Strobe XP 200 Pass-Through Scanner Reviews
Click to see larger image

Visioneer Strobe XP 200 Pass-Through Scanner

9 ratings (1 Epinions review)
Share This!
  Ask friends for feedback

BEWARE! Avoid! Horrible!

Nov 7, 2007
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:

Pros:None!

Cons:Everything! Sheets do not scan properly; ate document. Awful customer service. Won't stand behind warranty.

The Bottom Line: Not recommended. Doesn't scan documents properly. Visioneer Customer Service horrible! Though not stated in their manual, won't stand behind the warranty, unless it is purchased from an Authorized Visioneer Dealer.


I purchased a Visioneer Strobe XP-200 brand new online. I paid $200 for it, which was quite high for this small piece of equipment, but I thought it would expedite scanning things like receipts, etc. into my computer.

I installed the software, per the instructions, and when I was instructed to insert the calibration sheet, the calibration sheet kept wanting to slide around (tried to slide in crooked), instead of going straight through the scanner. By holding both sides of the calibration sheet, I finally got it to go through.

The first time that I tried to scan something (a newspaper article), the scanner "ate" the document; the entire document remained in the scanner. I read the manual carefully, and it did not give any restrictions about what could be scanned and what could not be scanned.

What was the beginning of a bad situation only got worse. When I called Visioneer Customer Service, I was told that they would not honor the warranty, because I did not purchase it from an "authorized Visioneer dealer." (There is no mention of this in the manual.) They refused to help me at all.

I tried to open the scanner to remove the article, but even after removing all the screws, I cannot open it. My husband tried, too, but there is no way that you can open the scanner to remove the document. Apparently, Visioneer uses a special tool to open them. Or, if anything goes wrong with them, they are considered disposal. At any rate, this expensive scanner is totally useless.

Obviously, I will never purchase a Visioneer product again.


Recommend this product? No


Amount Paid (US$): 200
Interface: USB


Share this product review with your friends   
Share This!


Related Deals You Might Like...

Visioneer Strobe 500 Sheetfed Scanner - 600 dpi Optical

Visioneer Strobe 500 Sheetfed Scanner - 600 dpi Optical

The Strobe 500 with Docking Station has all the features you expect in a powerful desktop scanner such as an 20-page Automatic Document Feeder, 30 ima...
Office Depot
Visioneer STROBE-500 Strobe 500 - sheetfed scanner

Visioneer STROBE-500 Strobe 500 - sheetfed scanner

Visioneer Strobe 500 - Sheetfed scanner - Duplex - Legal - 600 dpi x 600 dpi - ADF ( 20 sheets ) - up to 500 scans per day - USB 2.0
MacMall
Visioneer Strobe 500 Mobile Duplex Color Scanner Plus Docking Station

Visioneer Strobe 500 Mobile Duplex Color Scanner Plus Docking Station

The Strobe 500 has all the features you expect in a powerful desktop scanner such as an 20-page Automatic Document Feeder, 30 images per minute duplex...
eBay

$303.99

FREE Shipping
Visioneer Strobe 500 Sheetfed Scanner - 600 dpi Optical

Visioneer Strobe 500 Sheetfed Scanner - 600 dpi Optical

The Strobe 500 has all the features you expect in a powerful desktop scanner such as an 20-page Automatic Document Feeder, 30 images per minute duplex...
Office Depot
Visioneer Roadwarrior Lite Scanner Model: Rw-lite

Visioneer Roadwarrior Lite Scanner Model: Rw-lite

This Visioneer pass-through scanner is capable of meeting your scanning needs and creating digitized records in many different settings, and it is dep...
eBay

$58.99

FREE Shipping
Visioneer STROBE-500-SA Strobe 500 Sheetfed Scanner - (Scanner Only)

Visioneer STROBE-500-SA Strobe 500 Sheetfed Scanner - (Scanner Only)

The Strobe 500 has all the features you expect in a powerful desktop scanner such as a 20-page Automatic Document Feeder 30 images per minute duplex...
MacMall
Visioneer (scanners) Rw-lite Visioneer Roadwarrior Lite

Visioneer (scanners) Rw-lite Visioneer Roadwarrior Lite

This Visioneer pass-through scanner is capable of meeting your scanning needs and creating digitized records in many different settings, and it is dep...
eBay

$85.72

FREE Shipping
Visioneer Rw3-wu Roadwarrior 3 Scanner With Travel Bag

Visioneer Rw3-wu Roadwarrior 3 Scanner With Travel Bag

1.888.209.5772 About me Contact Us Shipping Payments FAQ Visioneer RW3-WU RoadWarrior 3 Scanner with Travel Bag, 600dpi Optical Resolution, 11 sec/pag...
eBay

$89.99

+$5.95 shipping
Visioneer (scanners) Rw3-wu Roadwarrior 3 Scanner Usb

Visioneer (scanners) Rw3-wu Roadwarrior 3 Scanner Usb

This Visioneer pass-through scanner is capable of meeting your scanning needs and creating digitized records in many different settings, and it is dep...
eBay

$128.10

FREE Shipping
Visioneer Patriot 430 P4301D-WU Fast Duplex Sheetfed Scanner

Visioneer Patriot 430 P4301D-WU Fast Duplex Sheetfed Scanner

Visioneer Patriot 430 P4301D-WU 48 bit 600 dpi Fast Duplex Sheetfed Scanner Dimensions 12 x 5.6 x 10.5 Weight 6.5 lbs. Light Source Cold Cathode Fluor...
Newegg.com

$512.94

FREE Shipping