Pros: Loaf shape, makes excellent gluten-free bread, user programmable cycle, alert for add-ins, makes fresh jam.
Cons: User manual/cookbook, website needs reworking to be user-friendly, not enough recipes provided.
I have wanted to purchase a Zojirushi Bread Maker for a very long time, and I am not disappointed with its quality. I have made mostly gluten-free bread recipes (and not the only ONE included in the cookbook). I think the Zojirushi BBCC-X20 does a, particularly, good job on this type of bread.
I have, also, made nectarine jam that was very easy, fresh and delicious. I don't usually add ingredients like dried fruits, so the lack of an automatic dispenser did not bother me. The machine does alert the user when to add optional ingredients. I highly recommend the Zojirushi BBCC-X20.