Pros: Top of the fast food heap. Kids beg for this stuff.
Cons: They better watch their backs. Folks only put up with so much.
I was running late this morning. Im a good cook. I have food. But, I didnt feel up to or have time to grab something here or even think about what to snag out of the freezer to reheat in the microwave at work.
I really love the McDonalds sausage bagel. I used to get that often on the way to work. But, they seemed to have a real problem with slapping a piece of sausage on a toasted bagel at the McDonalds on the corner of Statesville Blvd and Jake Alexander in Salisbury, NC. Really now, how hard is that order?
No. I dont want egg. No. I dont want cheese. I just want a dag gum piece of sausage in a dry bagel. Egg and cheese make the bagel soggy by the time Ive driven over to work, and frankly Im just not woman enough to handle such greasy, gooey stuff first thing come a morning. Just thinking about it makes me want to gag.
I stopped getting sausage bagels last year, because the on-the-way-to-work franchise could just not manage to handle a simple order. It was always a HUGE deal to try to order a bagel with sausage and nothing else. I would give my order, and they would ask again and again and then would stick gross eggs and/or cheese on there even after I clearly said a plain bagel with sausage only.
The other thing that really bugged me was that they were random on charges. One time theyd ring up sausage/egg/cheese hold egg and cheese. The next time, theyd put plain bagel, piece of sausage. The end result there was that my price varied close to a dollar from day to day. Call me anal, but I like to know the order price and have it ready. But, it seemed that every day was a different charge at McDonalds for my sausage bagel.
I emailed McDonalds about this problem getting a sausage bagel. They sent back a generic thank you our happy customer email and said theyd pass my email on to the franchise owner. I wasnt too convinced with this happy message and basically avoided the local happy franchise.
One BIG reason I decided to give up was because the morning cashier is a real witch. When I asked about the sausage bagel and about the random changing charges, she just said, I dont know. She said they didnt have a manager on duty (duhlie I think). And, this woman who is about 50, pear-shaped with small shoulders and a really wide load behind and looks like shed crack if she ever really smiled just was not what I wanted to deal with before 8 am. Yeah. She says all the right things, but she never looks like she means it. Her eye contact is like looking right through a brick wall. I always feel like a non-person when I have to deal with this chick-itch.
Anyway, I was rather desperate this morning and thinking that life goes on and things change (and hopefully for the better) . . .
I pull up and order a sausage bagel.
The party starts.
The voice box asks if I want cheese. Now, did I say I wanted cheese? No. I did not. I say, No thank you. This is the south after all. Even when youre dealing with idiots, you are polite.
That will be $2.77. Drive around, the voice box tells me.
I see the handy-dandy, check-your-order sign that says I have a sausage/egg/cheese bagel with no cheese. I am beginning to worry. It does not say no egg.
The voice from the voice box seems to have gone on break, and I dont know if yelling at the voice box about no egg works or if this is the right thing to do. I stall a second and drive around in good McCustomer fashion.
At the window, I ask, Are you putting egg on my bagel? And, the girl says, You didnt say you didnt want egg. Well, no I didnt. But, I sure didnt ask for it. I said sausage bagel (end of order). She asked about cheese but not egg. So, how is this my fault suddenly?
I explain (just as I did last year) that I like a bagel with sausage period. I tell the cashier that they sometimes ring it up plain bagel with cream cheese and then add on sausage. Sometimes they make it as a sandwich (and leave off my paid-for cream cheese) and sometimes they pack it as ordered (and at a lower price too).
If you want cream cheese, you have to pay extra for that, says the cashier. Geez. I dont want cream cheese. I want a plain bagel with a sausage patty. I am paying for egg and cheese that Im not getting, and now she wants to tag on a charge for cream cheese that I dont want either. This simple sausage bagel is going to cost more than $3 at this point I figure. And, its good but not that good and not worth the hassle.
I reach in the window and snag my $5 bill. I say, Hey, Ive got an idea. Ill just go next door to Bojangles.
I drove right by the second window where the old witch from last year is still going strong. I really do wonder how many customers she has run off by now. She must be reliable about showing up or something, because Id can her or put her in the back cooking. This is not a woman you want interacting with the public.
I drove next door to Bojangles. The sausage biscuit (which is very good) was $1.06 (including the tax). I saved almost $2 right there. Bojangles didnt have any problems figuring out how to fix a sausage biscuit with no frills. They didnt have problems last year on a simple order, and they didnt even raise the price, since I last stopped by during the school term 2004/2005. I had my dollar and change in hand, and I was ready to roll unlike at McDonalds where I never know how much theyre going to charge for a sausage bagel. I wouldnt even mind paying more given I like the combo of bagel and sausage, but I would like the price to be the same time to time. Also, the girl at Bojangles was perky and smiled and looked much more like someone Id like to spend time or money with.
Thats it for me. When I cant order a bagel with sausage ONLY without it being a huge deal and when the window folks cant manage to even be civil, Im taking my business next door. Sure, I like the McDonalds sausage bagel, but I like the Bojangles sausage biscuit too. When I factor in the cost and the crap, then its a no brainer.
I took the time last year to email about this problem. I got a generic non-response. I gave them another shot. They are still jerking me around at McDonalds on the corner of Statesville Blvd and Jake Alexander in Salisbury, NC. So, thats my last trip. They can stick that sausage bagel with egg that I didnt want and can pay the nasty drive-through lady to irritate more customers, but they wont be seeing me again.
If you have an urge for McDonalds in Salisbury, NC, go on down Jake Alexander (toward I85) to the McDonalds about a mile or two up the road. That one is tied in with a gas station. They also have one off I85 on Innes Street. Those arent on my way to work (like the one near the Salisbury mall). So, Ill just go to Bojangles where they do not have a problem with simple orders. Its cheaper (by a lot) anyway, and the window workers are much friendlier. Though I do like the McDonalds plain old sausage on a bagel, I dont like anything enough to put up with the ka-ka they dish out and have for over two years now. If they cant make up such a simple order and cant decide on a standard price and cant get decent, friendly help, then they can just stick my bagel and anything else I might order as the mother of two boys (who eat a lot). I also take groups of kids out for fast food, and this one is OFF my list.
Maybe they dont have to try too hard at the top of the fast food pyramid, but I dont have to buy there either. The next time I really want a bagel with sausage, Ill make one. If Im in a rush and need fast food, Ill go next door to Bojangles.