QVC

139 ratings (137 Epinions reviews)
Epinions Product Rating: Very Good
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QVC lives up to its name.

Nov 14, 2002 (Updated Mar 7, 2003)
Review by  
Rated a Very Helpful Review
  • User Rating: Excellent

  • Programming Quality:
  • Program Cycle:
  • Commercial Interruption:

Pros:No pressure, 30 day unconditional guarantee, quality products & service.

Cons:Very addictive, could cause mindless spending.

The Bottom Line: QVC lives up to its reputation. Quality, Value, and Convenience goes beyond what this station has to offer.


QVC lives up to it's name. Quality, Value, and Convenience.

~ What is QVC? ~
QVC is a 24 hour home shopping channel that provides viewers with quality products at great prices.

~ What makes QVC's products have quality? ~
According to the show's hosts, QVC has quality assurance standards that every item must pass before being sold by QVC.
-For example, QVC sells Northern Nights down feather pillows. The feathers in these pillows are assorted by hand and only the BEST feathers are used for Northern Nights pillows. If a feather is too brittle or not fluffy enough, that feather is tossed out.
-Another example, QVC has a line of cubic zirconia jewelry called "Diamonique." Diamonique is supposed to be the "world's finest simulated diamond." Diamonique stones are scrutinized in the same manner as a quality diamond. The cut, setting, and presence are created to look identical to a real diamond.

~ What makes QVC have value? ~
QVC has value for three great reasons. For one, QVC reaches 80 million homes in America. That means they sell massive quantities and can drop costs lower than any department or jewelry store. Two, QVC also places a 30 day, unconditional, money back guarantee on every product they sell. That means you can buy perfume, wear it, decide you hate it, then send it back. Same thing goes with clothes, cosmetics, appliances, etc. And lastly, QVC's refunds and service. Refunds are processed immediately and the customer service is impeccable. Customer service representatives are extremely well-mannered and helpful. They try hard to help find products and make shopping more than easy.

~ What makes QVC convenient? ~
Shopping is done on the telephone or via Internet. Customers can watch items while making dinner, cleaning up the house, or exercising! When customers want to place an order by phone, they call a toll free number and within minutes their order is placed. QVC says items usually arrive in 7 to 10 business days, but most of the time items arrive sooner. If an item sells out, a person can be put on a waitlist and a customer service representative will call your house if the item becomes available. Items can be shipped directly to your house, but QVC goes the extra step. QVC does a Bill to/Ship to, where a customer can place an order, but have it shipped to another house in the continental US. Customers only pay the normal shipping fees, and only slightly extra if it's outside the continental US.

~ What have I bought from QVC? ~
I have bought so many things, but I've mostly bought jewelry. I absolutely love the Diamonique and the sterling silver. I have several gold pieces, about 5 pairs of earrings, two Diamonique rings, one ankle bracelet, two necklaces, and so much more. I've bought a great three piece luggage set and a travel bag to hold all my jewelry. I love all my jewelry and always receive compliments. It's refreshing to wear quality pieces that don't kill my wallet.

~ Have I ever been dissatisfied with a purchase? ~
I've been dissatisfied with only one purchase. It was a gold bracelet that wasn't as flexible as I thought it would be. It fit more like a bangle and didn't drape on my wrist like I wanted.

~ Why do I say QVC may cause addiction and mindless spending? ~
At times, I've found myself mesmerized by things that aren't something I'd normally buy. For instance, a smoothie maker and a George Foreman grill. They sell both of these things in Sears, but I'd never buy them! My purchase of luggage was somewhat weird because I wasn't really on the market for luggage, but it was a great buy, so I decided to order it. That's what I mean by mindless spending.

~ Something I don't like about QVC ~
QVC does a near perfect job to cater to everyone. Race Fans Only for Nascar fans, In the Kitchen with Bob for cooks, jewelry shows of all sorts, gifts to give, home decorating shows, etc, etc. One thing QVC fails to do is sell clothes that are more trendy and fashion forward. Most of QVC's fashions are geared toward women with more conservative and classic style. Many fashions are geared toward heavier women (which is ok), but have higher waistlines and larger cuts. You won't find clothing with more modern cuts (i.e. bootcut or straightleg pants, waistlines under the belly-button).

~ Some items I've purchased that I'd recommend to others ~
Definitely the Le Mirador line of skin care. I recently made this purchase and it's exclusive to QVC from a spa in Switzerland. I really recommend the Diamonique and sterling silver jewelry.

I have a great deal of trust in QVC. I do not doubt the quality and never worry about returns and damage. I love the service staff, hosts, and the fun of hassle-free buying.

Jamie


Recommend this product? Yes


Average Program Rating: TV G -- general audiences


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