Two missed connections thanks to Egypt Air
Written: Oct 29 '09
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Product Rating:
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Pros: Staff were generally friendly.
Cons: Planes were old. Staff were either incompetent or indifferent and very inflexible.
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| dhb-epinion's Full Review: EgyptAir |
Had tickets from London to Sharm el Sheikh via Cairo. In London Egypt Air checked us through to Sharm and issued boarding passes for Cairo. From Sharm they would not book us through to London. One hour 45 minutes between flights in Cairo should have been plenty but despite priority tags on our luggage they were some of the last to be unloaded. Still we got through security to the check-in 40 mins before flight time only to be told the flight was already closed. The same thing happened to two couples on a flight from Aswan. (we suspect Egypt Air had resold our seats.) Later the departure showed our flight left 96 minutes late! ... We bought a flight to Vancouver via New York to replace a flight we could no longer make in London. Egypt Air issued a ticket with one hour 55 minutes between flights at JFK. We said this was too little time but they insisted it would be OK and if not their New York office would take care of us. Inevitably we missed the connection only to find the Egypt Air office was closed for the day.
Recommended:
No
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Epinions.com ID:
dhb-epinion
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Reviews written: 1
Trusted by: 0 members
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