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Air Tran

Air Tran
Overall Rating: Product Rating: 3.0

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better alternatives out there

Written: May 06 '05

Product Rating: Product Rating: 1.0
Pros: price and many times schedule

Cons: level of service, rudeness, and overall lack of etiquette
bostonsam's Full Review: Air Tran
I fly a lot. Mostly business class. In general, a few years ago, Airtran was one of the cheapest airlines out there so it was an attractive option. Now with many more choices (Independence or even JetBlue if schedule permits just to name a few), you are best served trying one of the others. Airtran is certainly still reasonably priced, but there customer service exudes (and in fact I have been told on more than one occasion) the adage that "you get what you pay for".

Customer service is remedial at best. Avoid them. Competition keeps many others within reach so try another ailrine. In the event that this airline is the cheapest, then you should be okay. Like I said, otherwise, try another airline (recommended: Independence, Southwest, JetBlue or even Delta to name a few).



Recommended:
No

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bostonsam
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