Not the best, not the worst...
Written: Jul 12 '06
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Product Rating:
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Pros: -Nice staff
-Understanding staff
-Nice jets
Cons: -Only peanuts
-One cup of soda only
The Bottom Line: Average airline
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| rcaarmsc07's Full Review: America West |
An experience I had last summer was taking a business trip with my father to Baltimore, Maryland. The whole trip was great except for the getting there part.
As our America West jet took of from Tucson, AZ I felt I could relax. The seats even in the coach class were great, roomy and comfortable, considering it was a tiny regional jet.
Our itnerary was to fly from Tucson, AZ to Phoenix, AZ then to Baltimore, MD.
We landed on the small RJ in Phoenix no problem. Little did we know the problem was not our flight, but Sky Harbor airport. You see, there was an incident on the runway that kept us on the runway for about 45 minutes, not allowing us to taxi to the gate. Not only was this a hot situation, considering it was 100 degrees in Phoenix, it would also mean we would be dangerously close to missing our connection flight.
About 30 minutes into the ordeal, we realized we were close, because the plane was leaving in 25 minutes! We told a flight attendant, who told us to calm down and get back to our seat. About 10 minutes later, the captain said we would be taxiing to the gate soon. We were realived, but we still only had 15 minutes to catch our connecting flight. We had no idea what terminal it was in so we would need to waste about 5 minutes asking where it was. We were not familiar with PHX so we had no idea (even if we did know which terminal it was) where it was.
We rang the "call button" to ask the flight attendant which gate it was and where it was. Fortunately, she told us promptly which gate and a fast way of getting there.
The plane pulled up to the gate 5 minutes before our plane left. We immediately went to the gate and found out that the plane was holding at the gate just for us! This was very nice.
We boarded the plane and got some "looks", possibly for holding the plane up.
The flight was great, the plane was clean and new. The snacks were only peanuts, a turn off since I am allergic to peanuts and so were prob. other people on the flight, and we only got one cup of soda, no refill.
The returning flights were great.
Recommended:
Yes
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Epinions.com ID: rcaarmsc07
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Location: AZ, USA
Reviews written: 5
Trusted by: 1 member
About Me: AIM:rc aar msc07
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