Just Don't Do It
Written: Jun 06 '01
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Product Rating:
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Pros: none
Cons: delay delay delay cancel, crappy hotel, lies lies lies
The Bottom Line: If you actually want to go anywhere rather than sit in an airport all day, don't use them. Also, they lie a lot.
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| datagirl7's Full Review: America West |
I was in Las Vegas with my mother. We both had seperate flights out. Both of our flights were cancelled after 6 hours of delays due to air conditioning problems. The only thing is that if you called to get info, you were told that the delay was due to wind speed. And if you listened to the people at the desk they were talking about oil squirting out of the engine for an unknown reason. They couldn't even keep their lies straight.
I was put up in the Howard Johnson airport hotel which had 200 Air Force people at it who were up till after 4;30 in the morning. The first room I was put in had an inch long cockroach in the sink. The second room I was put in, the lotion had been half used for me already. They put you up in really nice places, apparently.
They gave us a 5 minute calling card that deducts 2 min for using a pay phone - what else are you going to use in an airport? So if you got an answering machine you couldn't make a second call - you had already used 3 of your minutes (2 for pay phone, 1 for the machine picking up), now you have 2 minutes left that you can't use.
They left our baggage on the tarmac in the 100+ degree heat all day. Lots of people had bought chocolate (ethel M or M&Ms) and they all melted). It took them nearly an hour to get my bag to me after they cancelled the flight.
The flights were both listed as cancelled through the phone system for over an hour before we were told they were cancelled.
I just can't believe how poorly they treated everyone. We were told not to leave the area because things could change at any time.
Also, the people can't seem to add. They would say things like that the part we needed was arriving in 2 hours and took 2 hours to install, so we'd be leaving in 3 hours. People tried to point out to them that 2+2=4 not 3 but they wouldn't listen.
I will never fly them again.
Recommended:
No
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Epinions.com ID:
datagirl7
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Location: Chicago IL USA
Reviews written: 34
Trusted by: 3 members
About Me:
My homepage: www.geocities.com/Area51/Zone/7474/
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