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Avis
Overall Rating: Product Rating: 3.0

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Overcharged in Bulgaria!

Written: Dec 05 '05 (Updated Dec 22 '05)

Product Rating: Product Rating: 1.0
Pros: The car was very nice.

Cons: The charge for one day over was excessive!
benfranklin_3's Full Review: Avis
I rented a car from Avis in Sophia, Bulgaria. I had purchased premium rental car insurance from American Express before I rented the car and paid in full for the rental in advance through Auto Europe. When I got to Sophia the Avis rep would not give me the keys until I signed the collision damage waiver - which is insurance that I didn't need. I returned the car one day late and Avis charged me $160 for the one day. I made an inquiry about the charge and they confirmed it was for being one day late, but said it was only $130. That was not the charge on my card. The average daily rate for the rental was only $36. So, $160 for one day was extremely excessive. Also, the Avis reps were not at the desk when I tried to return the car the day I was suppose to have returned it and they do not answer the phone. I recommend using another company.

Recommended:
No

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benfranklin_3
Reviews written: 3
Trusted by: 1 member

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