VTech CS5121 5.8 GHz Single Line Cordless Phone

17 ratings (3 Epinions reviews)
Epinions Product Rating: OK
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Vtech - Buyer Beware

Feb 8, 2009
Review by  
Rated a Helpful Review

Pros:Good volume and easy to read display.

Cons:Answering machine on base unit stopped working within 3 months  

The Bottom Line: Purchase a different model if you buy a V-Tech brand or just go with a different brand altogether. Dont waste your money on this product.


I bought this phone 3 months ago to replace an old GE phone. The cost of this phone is about $34.95. The phone has a caller ID display screen, answering machine (built into base unit), volume control, phone number storage, and date-time stamp on voice mail for answering machine. Range is good with reception up to at least 50 feet (possibly more). The initial phone set up and answering machine set up was very simple with easy to understand instructions. There is no back up battery to keep time and date stamp on the answering machine if the power should go out; therefore, you will loose the date and time on the answering machine. You must reset the day and time on it whenever this happens. The phone worked great for the first 3  months. Then out of no where messages left on the answering machine became distorted and inaudible. I unplugged the phone base and plugged it back in to find the problem was fixed but only temporarily. After 1 week of doing this the answering machine finally stopped working altogether. After the answering machine died, the phone itself stopped working about 4 days later. I know 2 other people who owned the same phone and they both reported the same exact problems. One person told me their phone worked for about 8-9 months. Due to my experience, I cannot recommend this phone. Knowing others who have experienced the same problems, I believe the Vtech phones are a waste of money.


Recommend this product? No


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