I just want to use the gym, not buy the gym
Written: Jun 21 '00
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Product Rating:
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Pros: Many locations, clean, lots of machines
Cons: High pressure sales, no service unless you pay extra, poor support from general on-duty staff, weird abs machines
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| topolski's Full Review: 24 Hour Fitness |
My partner and I were on a weight loss program. Weight Watchers. This is a very reasonable program by a well-respected outfit. But part two of our quest to lose weight was the exercise part. We needed to join a gym.
We walked in to 24-Hour Fitness. We chose it because of its great location, two blocks from my house. I get gym privileges at work but my partner does not.
We got a tour by a salesman and fitness trainer. The trainer was brazen enough to criticize Weight Watcher's program, even though he clearly did not understand it. He kept trying to sell us on their own nutrition program and personal trainers, which we were not at all interested in and repeatedly told him so. Finally, before I was ready to just get up and walk out, I laid it out for him.
It went something like this: "Look, we just want to be able to come in, use all the equipment, whenever our schedule permits. We don't want a personal trainer, we will ask the staff if we have a question. We don't want a nutrition program, we're on one that we already like. Can you help us or not?"
We paid $200 to sign up and $25 a month for the two of us, month to month terms, last month in advance. While I objected to the sign up fee, the monthly fee and the month to month terms I thought were reasonable.
We had a required appointment for an orientation to the club. We had to learn how to use the equipment safely, he explained.
At our appointment, it was clear the high-pressure sales job was back on again. Our trainer was a chiropractor. That fact impressed me, but then he seemed pretty uninformed about muscular development and nutrition and it became clear to me why this chiropractor was working in a health club. He probably wasn't a very good chiropractor.
Once he became convinced we weren't buying a package of 6 training sessions, he took us through 3 machines and didn't really show us anything. When we asked him direct questions about the machine he was demonstrating, he acted like we'd have to pay more to get the answer.
No thanks. We went to the club a few times and dropped it. We didn't feel welcome there. It is a nice looking, and sufficiently well equipped, but ultimately you can see it didn't meet my goals. Clearly they expect you to drop over a hundred a month in all their services. WE just didn't meet THEIR expectations.
Recommended:
No
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Epinions.com ID:
topolski
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Member: Robert Topolski
Location: Hillsboro, OR
Reviews written: 23
Trusted by: 12 members
About Me:
I sing baritone in a barbershop quartet!
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