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Rated a Very Helpful Review by the Epinions community
Apr 26, 2002
Pros: Good customer service; quick replies
Cons: none
Summary: Ever get a feeling that you are in over your head? Well, in a recent experience in planning our wedding/honeymoon, my fiancee and I had a doozy.
I have traveled all over the U.S., but only recently have my international travels been catching ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 9, 2004
Pros: Offer a wide variety of vacations, competitive pricing to fit your bugdet
Cons: Has to be prompted to take care of details. Brochure could give more info.
Summary: I have booked two vacations with Goway in the past two years to South Pacific locales. Both vacation were successful, in part to Goway's knowledge of the offered destinations and also their partner tour operators in the South Pacific. Go way offers ... read more
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Rated a Helpful Review by the Epinions community
Jan 4, 2010
Pros: All the travel throughout the country was arranged for you.
Cons: did not see too much , spent a lot of time sitting in the car
Summary: We booked this tour, since we thought it would be safer to travel with a guide throughout the country. Did not see too much in terms of sights, could have seen much more on your own. Some of the restaurants included in tours were in ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 8, 2009
Pros: Flight package seemed competitively priced and vouchers were convenient.
Cons: Hotels prices were given to me without stating per person therefore I was mislead.
Summary: Goway organized an independent tour for us that included Fiji, Australia, New Zealand and Moorea. I appreciated the itinerary and vouchers however I quickly discovered that Goway made a huge profit on hotels and tours that I could have booked for myself ... read more
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Rated a Helpful Review by the Epinions community
Aug 30, 2004
Pros: Good Vacation Options
Cons: Customer Service Help available on Weekdays only
Summary: We booked our first vacation with a travel agent in 20 years with Goway to Australia. The options they provided online sounded good. (Our constant requests for a brochure were never met). The vacation started out great, but when we did encounter a ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 10, 2011
Pros: friendly
Cons: slow, misinformation, bumped off flight, refused to assist once out of the country
Summary: I used Melissa Matheson at GoWay for my trip to India. We had worked with her once before and she did a good job, so I was really shocked at how badly she botched this one.First, she didn't arrange a seat assignment and I was bumped off my ... read more
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Rated a Very Helpful Review by the Epinions community
Nov 2, 2012
Pros: None that I can think of
Cons: Rude, unaccountable, near fraudulent. Unapologetic when they are clearly in the wrong.
Summary: Complaint re problems with Goway Travel In November 2012 I purchased an airline ticket from Flighthub for $1169.93. In the next few days I noticed that I had been double billed for my ticket, once by Airtickets Direct (AKA Flighthub) and once by ... read more
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Rated Show by the Epinions community Aug 2, 2007
Pros: Well organized tours that were easy to reach.
Cons: Could have used more ideas from travel agent on independent adventures.
Summary: I used Goway to plan an Australia trip, luckily in the low tourist period. I had already chosen where I wanted to go & found a corresponding tour itinerary on their website. The agent was very responsive & helpful, although it seemed if she had been
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Rated Show by the Epinions community May 14, 2012
Pros: None
Cons: No reply for a week, No attention to my urgent booking request for nine days.
Summary: I contacted Melissa Matheson at GoWay for help with a backpacking trip to New Guinea. I included about eight questions that turned out to not be her business (area maps, road and trail information, etc), but three questions concerned booking flights and
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Rated Show by the Epinions community Mar 27, 2012
Pros: There are no good points about this company.
Cons: Don't travel with this company. Incompetent, expensive and uncaring company.
Summary: I booked a trip to China with Goway. I was extremely disappointed. It was expensive and supposed to be first class. It was definitely NOT first class. Expensive yes. Definitely not worth the money. The group did not
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Rated Show by the Epinions community Nov 29, 2011
Pros: They have a nice name - it rhymes with "No Way".
Cons: disorganized, scattered, don't care
Summary: Booked a trip with GoWay to the Galapagos Islands - a very expensive trip! They seem to have no actual offices in Ecuador, so when the local agent they used (TrailWays) messed up, we were stranded. Despite having receipts, the flight from
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