Insight Vacations

Pros: Generally hassle-free tours, with Insight driving, guiding, navigating, and making all major decisions.
Cons: Hidden costs, large groups of people, very impersonal tour

In August of 2006, I did it—I got married. My beautiful bride and I spent some time trying to choose where to experience the lifelong memories of our honeymoon. Since we are both from Southern California, we both have both experienced more than enough ...

Pros: Excellent Insight guides. Hotels & bus comfortable. Sites extensively covered. Insight has guaranteed departures.
Cons: Large group. Louis Cruise excursions pricey; didn't cover everything advertised in brochure.

Tour of Greece and the Greek Islands, October 2008, with Insight Vacations(with apologies for length of this review)  Grecian Dreams with Insight VacationsIn October 2008, my husband and I and two friends booked ...

Pros: Good value, excellent commentary from the tour guide, museum priority admission
Cons: Inconsistencies within the brochure, occasional non-central hotels

This review is based on my experiences on a 24-day European Explorer tour that took us through London, Amsterdam, Koblenz, Rothenburg, Nordlingen, Munich, Innsbruck, Salzburg, Vienna, Venice, Rome, Siena, Florence, Pisa, Nice, St Paul de Vence, Lucerne,...

Pros: Felucca ride in Aswan, tea at the Old Cataract, Abu Simbel, our tour guide.
Cons: Overnight train, no lunch breaks, airport transfers, not enough time at Egyptian Museum

Great trip with a few minor problems. The tour guide was great and very knowledgeable. I felt we visited the most important sites and didn't miss much. However, a visit to the Luxor museum would have been great and more time than the 45 minutes we ...

Pros: Well organized Luggage efficiently handled Wonderful compatible group of people on our tour.
Cons: No choice in excursions Some got standard rooms instead of deluxe

My husband and I just completed an Insight Italian Escapade tour to celebrate our upcoming 40th anniversary. We chose the tour for the Itinerary, group size (40), spacious bus, hotels and excursions offered. The 12 day trip was amazing despite ...

Pros: sights, bus, tour guide, quick entry into museums, well-organized.
Cons: getting up early, quite fast-paced as ADVERTISED in their brochures.

We just returned from the Winter Explorer and loved every minute of it. The trip included everything the brochure promised, including a wonderful tour director (Pierre Biller) and a fabulous, polite bus driver (Dominique).  We saw all the sights we ...

Pros: Comfortable bus, excellent driver, & tour guides at attractions. Great overview and education of Italy.
Cons: Early wake up calls, adjustments to itinerary with no ability to control your vacation.

We just returned from the Italian Escapade Tour with Insight. We chose this tour for the stops and attractions that were offered. Insight in very organized and efficient in running the tour. During the 12 travel days we saw more than we would have ...

Pros: Knowledgeable guides, numerous historic sites visited, no lines
Cons: Pace too hectic, included meals poor quality and possibly dangerous, poor customer service,

Recently got back from Best of Italy tour.  Six different hotels in ten nights is just too much.  If you want to average 6 hours a day on a bus and have wakeup calls between 5:30 and 6:30 AM every morning, this is ...

Pros: Nice hotels, great tour guide, knowledgeable city guides, good value.
Cons: Fast paced. Early starts. Optionals costly. Brochure misled on some sites.

A trip to Vienna, Budapest, Prague, and Berlin was our first escorted tour ever. This was a supersaver tour, so the hotels were not as centrally located as they are on Insight's premium tours, but they were still quality properties and mostly accessible ...

Pros: Got to see lots of good things.
Cons: Wasn't long enough.

We just returned from our wonderful trip of a lifetime. We took the 17 day Country Roads of Italy tour. We visited some of the best sites in Italy such as: Rome, Venice, Florence, Pizza, Spello, Perugia, Tuscany, Amalfi Coastline, Isle of Capri, ...

Pros: None
Cons: not reliable

Read the reviews. I am not the first one to have a huge problem with Insight. Our trip for four people was cancelled about 6 weeks before it was scheduled to begin. No compensation for our flight arrangements, nor our hotel reservations that we made ...

Pros: comfortable bus, likable guide, decent hotels, hit the cities on the itinerary
Cons: We routinely skipped sights and tours promised in the brochure without explanation. Lousy hotel locations.

I chose the trip for its itinerary of cities across southern Spain and Morocco and the list of sights to been seen in each and the set of in-depth and orientation tours promised. But with mixed experiences on bus day-tours, I was prepared with maps, ...

Pros: Very well organized and a very full experience.
Cons: Nothing to really complain about.

We were two couples traveling together for the eight day tour. We are in our early sixties and in fairly good shape. This was a very well planned tour. It would be recommeded that you be very mobile in terms of walking, as a lot of ground was ...

Pros: The tour was good, the customer service following a bad customer experience was terrible
Cons: All it takes is telling a customer you feel for them and are sorry 

This is about INSIGHT TOURS horrible customer service. My family loves tours. We took Insight's Egypt tour and stayed at the Cairo Marriott which was under construction at the time. Things were so noisy that we had to move our room 3 times in one night. ...

Pros: No hitches at all and really knowledgeable guide
Cons: I really can't think of any at all, which sounds odd, but it's absolutely true!

Just returned from a 10 day tour of Egypt with Insight Vacations. It was the best holiday ever and Insight were just fabulous. They totally 'babied' us all the way, taking care of absolutely everything.

Our guide, Ayman, was brilliant and really knew his stuff, telling us all sorts of special things to look out for in the temples and tombs, which would have been very easy to miss if we hadn't had the benefit of his knowledge. He was also extremely helpful in advising how much we should pay in the bazaar for souvenirs or postcards.

I can't speak too highly of Insight and Ayman in particular.