Insight Vacations

48 ratings (46 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Providing Insight on Insight

    Aug 9, 2006 by
    Rated a Very Helpful Review
    Pros: Generally hassle-free tours, with Insight driving, guiding, navigating, and making all major decisions.
    Cons: Hidden costs, large groups of people, very impersonal tour

    Summary: In August of 2006, I did itI got married. My beautiful bride and I spent some time trying to choose where to experience the lifelong memories of our honeymoon. Since we are both from Southern California, we both have both experienced more than enough ... read more

  • Best of Morocco with Insight Vacations

    Jan 9, 2014 by
    Not yet rated.
    Pros: Food was overall of good quality with variety of dishes and accomodation for vegatarian guests.
    Cons: Incompetent guide. Amenities and sights promised were not all provided.

    Summary: Just returned from Best of Morocco Tour with Insight Vacations which I took with my family over the holidays.   These were some of our experiences which I wanted to share.  You make your own assessments and decisions as to whether this is ... read more

  • Best ("WORST") Of Italy

    Nov 1, 2013 by
    Not yet rated.
    Pros: Bus and driver good. Guide very knowledgeable.
    Cons: Everything else. Poor Hotels. Every local guide looking for handout.

    Summary: I  discovered that Insight doesn't care about the individuals on their trips, only the group. If you have a problem with anything that happens to you while on tour, unless you can get a consensus from at least half of the tour group, Insight will do ... read more

  • Country Roads of Italy Insight Vacations

    Sep 15, 2013 by
    Rated a Very Helpful Review
    Pros: Visited beautiful places
    Lovely centrally located hotels 
    Our driver Vincenzo was exceptional.
    Cons: Tour director was disappointing. Optional meals not up to previous Insight tours.

    Summary: We just finished Country Roads of Italy with tour director Alison Gatt and driver Vincenzo. We saw a lot and had a wonderful trip with a fantastic group of people. We chose this tour as we wanted to experience some out of the way villages and towns as ... read more

  • Insight Italian Escapade Tour Review

    Jul 8, 2013 by
    Not yet rated.
    Pros: Well organized way to see a lot of Italy!
    Cons: A little rushed at times, early wake up calls, and time on bus

    Summary: My wife and I recently returned from the June 9-22 2013 Italian Escapade Tour.  I don't normally take the time to write reviews but learned a lot from my research, reviews, and experience on the tour.  A tour like this is a big investment and ... read more

  • insight tours terrible

    Dec 19, 2012 by
    Rated a Very Helpful Review
    Pros: nice bus, hotels reasonable, met some wonderful people
    Cons: expensive,  tour leader horrible  opt extras stopped tour

    Summary: I recently did the "highlights of Europe tour" for 2 weeks in Sep 2012 ,a expensive tour, tour guide constantly talked about him self and how won derful he was and how hard he worked and you could never do anything like this yourself, meals for group ... read more

  • Warsaw, Russia and the Baltic States (Sep 2011)

    May 30, 2012 by
    Rated a Helpful Review
    Pros: Good city guides
    Tour Director and bus driver were helpful. 
    Cons: Switched our hotels
    Too much time spent on bus
    Expensive/multiple optional excursions 

    Summary: This was the third and probably last INSIGHT vacation my husband and I will take.  Our hotels were switched at the last minute (even after the final itinerary was mailed to us) and we were disappointed with the amount of time spent on the bus and ... read more

  • Rude and misleading, no service, buyer beware!

    Jan 18, 2012 by
    Rated a Very Helpful Review
    Pros: Hotels nice, driver excellent, rest well below standard
    Cons: Poor and rude tour guide, pathetic after customer service, misleading brochure

    Summary: I did a tour with insight of Morocco. It was not my first bus tour. This guide was rude to guests, including advising one customer to view the board after asking where to put her case - instead of telling her. He barely gave us information about the ... read more

  • Best of Spain and Portugal Tour - The Hidden Traps!

    Aug 20, 2011 by
    Rated a Very Helpful Review
    Pros: An efficient and (mostly) relaxing travel option. Useful, if sometimes excessive, commentary.
    Cons: Dated, poorly located hotels.
    Cith tours not comprehensive enough.

    Summary: This 15 day tour offers a less frantic way of seeing the major sights of southern Spain and Portugal. We had a diverse group of people, a balanced tour schedule, a modern comfortable bus and a helpful, entertaining tour guide. We ... read more

  • Italy with Insight October 2011

    Jun 2, 2011 by
    Rated a Very Helpful Review
    Pros: Comfortable coaches, excellent local guides, good quality hotels, very organised.
    Cons: Too regimented and regulatedOver priced optional tours that should be already included in price

    Summary: My husband and I toured Italy with Insights during October. 2010.  This was our first coach tour and chose this as neither of us wanted to hire a car and drive through Italy.  Firstly, the coach was very comfortable and the driver was ... read more

  • Mediterranean Odyssey tour/cruise

    Nov 27, 2010 by
    Rated a Very Helpful Review
    Pros: The Greek islands are beautiful.
    Cons: Not worth the money. Do not stay at the Metropolitan Hotel.

    Summary: I was very disappointed in Insight on this tour/cruise to Athens, 2 Greek Islands, Istanbul, Israel and Egypt. I did an Insight tour of Italy 4 years ago that was very good, but it seems Insight is trying to cut corners wherever possible to increase ... read more

  • Disappointed with Treasures of Spain, Portugal and Morocco March/April 2010, Not recommended

    Apr 18, 2010 by
    Rated a Very Helpful Review
    Pros: Gibralter was interesting, the Medina  was a piece of interesting history.
    Cons:  Too many drive-bys.

    Summary: My Husband and I just recently took an Insight trip to Spain, Portugal and Morocco this spring, and found the whole experience lacking.   We've been on other Insight tours and have been pleased with our trips, ie, Jewels of the Nile , Jordan ... read more

  • Nile Cruise Cairo - Pyramids, etc.

    Feb 3, 2010 by
    Rated a Very Helpful Review
    Pros: Guide and Egyptian history.  Tombs, Temples and Mosques.
    Cons: There are none.

    Summary: INSIGHT TOUR - NILE CRUISE - GUIDE AYMAN SABER 1/20-29We took this Insight Tour Jan. 20-29 2010.  Purchased because of newspaper write up.  What we loved, in addition to 8,000 years of history and being able to see first hand 18th, ... read more

  • Insight Tour to Italy had $1000 per person "hidden" expenses

    Jan 28, 2010 by
    Rated a Very Helpful Review
    Pros: Excellent tour guide, bus driver and attention to detail during the trip
    Cons: $1000 "hidden fees" for excursions and Insight's poor response to our concerns re brochure oversight

    Summary: Mis-information in Insight Brochure: I and four travelling companions ended paying an unexpected $1000 extra each for our Insight Country Roads of Italy tour in October. There were 14 extra-cost excursions in 15-day Insight trip, which we were ... read more

  • The best holiday I EVER had!

    Jan 24, 2010 by
    Rated a Helpful Review
    Pros: Tour Director 'Happy Feather' and driver 'Claude', hotels were amazing, food outstanding, inclusions exceptional
    Cons: I would change NOTHING, only do it again tomorrow!

    Summary: I had visited Canada many years ago as a backpacker but my husband had never been so we chose the Insight Vacations 'Grand Canadian' 13 days tour because we wanted to do it in comfort and style.  The whole experience was wonderful - from the ... read more

  • Insight tours Italy Rome, Florence, Venice Oct 2009

    Nov 17, 2009 by
    Rated a Very Helpful Review
    Pros: Very well organized and a very full experience.
    Cons: Nothing to really complain about.

    Summary: We were two couples traveling together for the eight day tour. We are in our early sixties and in fairly good shape. This was a very well planned tour. It would be recommeded that you be very mobile in terms of walking, as a lot of ground was ... read more


    Nov 10, 2009 by
    Rated a Very Helpful Review
    Pros: The tour was good, the customer service following a bad customer experience was terrible
    Cons: All it takes is telling a customer you feel for them and are sorry 

    Summary: This is about INSIGHT TOURS horrible customer service. My family loves tours. We took Insight's Egypt tour and stayed at the Cairo Marriott which was under construction at the time. Things were so noisy that we had to move our room 3 times in one night. ... read more

  • Very expensive mistake

    Jun 29, 2009 by
    Rated a Helpful Review
    Pros: Knowledgeable guides, numerous historic sites visited, no lines
    Cons: Pace too hectic, included meals poor quality and possibly dangerous, poor customer service,

    Summary: Recently got back from Best of Italy tour.  Six different hotels in ten nights is just too much.  If you want to average 6 hours a day on a bus and have wakeup calls between 5:30 and 6:30 AM every morning, this is ... read more

  • Winter Explorer 2009

    May 2, 2009 by
    Rated a Very Helpful Review
    Pros: sights, bus, tour guide, quick entry into museums, well-organized.
    Cons: getting up early, quite fast-paced as ADVERTISED in their brochures.

    Summary: We just returned from the Winter Explorer and loved every minute of it. The trip included everything the brochure promised, including a wonderful tour director (Pierre Biller) and a fabulous, polite bus driver (Dominique).  We saw all the sights we ... read more

  • Insight Vacations - Grecian Dreams tour with Louis Cruise Lines Greek Islands cruise

    Dec 1, 2008 by
    Rated a Very Helpful Review
    Pros: Excellent Insight guides. Hotels & bus comfortable. Sites extensively covered. Insight has guaranteed departures.
    Cons: Large group. Louis Cruise excursions pricey; didn't cover everything advertised in brochure.

    Summary: Tour of Greece and the Greek Islands, October 2008, with Insight Vacations(with apologies for length of this review)  Grecian Dreams with Insight VacationsIn October 2008, my husband and I and two friends booked ... read more

  • Italian Escapade tour inequality in accommodation

    Jul 26, 2008 by
    Rated a Very Helpful Review
    Pros: Well organized Luggage efficiently handled Wonderful compatible group of people on our tour.
    Cons: No choice in excursions Some got standard rooms instead of deluxe

    Summary: My husband and I just completed an Insight Italian Escapade tour to celebrate our upcoming 40th anniversary. We chose the tour for the Itinerary, group size (40), spacious bus, hotels and excursions offered. The 12 day trip was amazing despite ... read more

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