8x8 DTA-310 IP Video Phone

Pros: Cheap Rates, Good Customer Service, satisfied with quality of phone service.
Cons: if my cable connection goes down so does my phone

After using Vonage for over a year I had no choice but to disconnect this service if I actually wanted to complete a call, without the party I was talking to said what did you say? You are breaking up that I had gotten so tired of repeating myself. ...

Pros: Price, easy to use, works with a router, lots of local numbers
Cons: Audio quality can sometimes be below par, but not often.

My wife and I tried Vonage, then Lingo, and are hoping that the third time's a charm with Packet8. I have had Packet8 service for a little under a year now, and overall, I am pleased. There have been a few glitches along the way, nothing really major, ...

Pros: Great callquality, easy installation, GREAT features, unlimited long distance, many call plans.
Cons: May not be as reliable as land based phone service.

I got to the point where I dreaded opening my Bellsouth bill every month. First of all, the $49 unlimited long distance was NEVER $49. Add service fees, taxes, other useless charges and it wound up being more like $89! They just nickle and dime you ...

Pros: cheep, transferred our number quickly
Cons: horrible customer service, they try and trap you in, frequent outages

My sob story begins in August 2007 when my beloved Sunrocket phone company went out of business unexpectedly. Sunrocket introduced my family to the world of VOIP and changed the way we communicated. Left with no phone service upon their sudden ...

Pros: All things about this service are good, except for one thing.
Cons: Their pre-recorded automated voice menus break up and need to be re-recorded.

As a former Vonage customer (for a year-and-a-half), I must say that I am mightily impressed with the service I now receive from Packet8. As soon as I received my Adapter 410 device from Amazon.com, I opened the box, read the short instruction card, and ...

Pros: there weren't any
Cons: everything, particularly call quality and "customer service"

I have used three VOIP services. This one is the worst by far. (I used Sunrocket for about two and a half years, before they went under, and have been using Callcentric for a few weeks, since replacing SR with Packet8 failed miserably.) Packet8 has ...

Pros: Cheap price, easy setup, free first month.
Cons: bad service, technical problems that do not happen with regular phone service.

Anyone who wishes venture into VOIP world, you need to understand this is still a new technology. Although it has been around for a few years, the reliability and quality will be far behind the 100 year old regular phone service. It is really a matter ...

Pros: Cheap. -But you get what you paid for in spades!!!
Cons: HORRIBLE telephone service, INSUFFERABLE CUSTOMER SERVICE!!!

Had service for 6 months now. First 2 months were "free" but we did NOT have a local telephone number the first 60 days. There is a trial period to start off and the voice quality was much better during the time we could cancel w/o a penalty. Since ...

Pros: Service works well, cost savings are great, no problems with voice mail features
Cons: None

I do not have a fast connection to the Internet - only a nominal 512K DSL connection that seems to test out at 200K-300K most of the time. Despite that, the Packet8 service works well. There are a few drop outs at the beginning of some calls, but ...

Pros: Sales department is readily available and eager to take your money and sign you up.
Cons: Below average customer service, Misrepresentation of system requirements, Slow shipment processing, Unacceptable phone wait time.

We just had a horrible experience with Packet8. I don't know who wrote the positive reviews I read before I signed up but if I ever meet them I will check their sanity. We have never dealt with a company that was so awful before this one. The phone ...

Pros: Cost
Cons: Poor service, rude salespeople, bad interface, long phone activation time. Scammers.

After researching lines for VoIP and wanting to upgrade to services that Vonage does not provide, I had to hit the web and do some research. I kept running into Packet8 for various home and business solutions that I needed. The main one was VoIP for the ...

Pros: Absolutely NOTHING. The company is horrible in every way.
Cons: $60 cancellation fee! Horrible company in every way.

I had this phone service... well, at least I PAID for service... for about 8 months. Everything worked great for a month. Then, every call got dropped after a minute or two. I called customer service about a dozen times since then and spoke with ...

Pros: Good production value on set up video
Cons: Ridiculous customer service waiting time.

I am a former Sun rocket customer. Will the pain ever go away? I really needed inexpensive service and boy did I get it with 8x8. I signed up in August. I will most likely be looking for a new carrier within the year. The customer service call waiting ...

Pros: phone number portablitiy
Cons: Quaility of service customer service techincal service

I tried Packet 8 for two months, porting the phone number went smooth but the quality was not so good. Went on there website and tried there recommendations, nothing worked. Being schooled in Cisco networking I realized it was my modem they sent me, it ...

Pros: 20 bucks a month
Cons: they stink!

In case you are considering switching to packet8 broadband phone- DONT!! Kick in the extra 5 bucks & get vonage! OK- so on April 20th- we trotted out & bought the packet8 set up. We followed the set up step by step... and waited. And waited. It's ...