Aero Bed Portable Self-Inflating Bed

Pros: Huh ?
Cons: HORRIBLE customer service !

EXACTLY a (few weeks) after their one year warranty, the bed starts ripping in corners underneath where there are some square shaped designs. I patch it up, and next use (or on that particular after patched use) it leaks again. Its on the corners of these squares. THIS IS A DEEEEEEEFECT ! But oh no they won't admit it. Instead they are SO nice to offer a new one for 2/3's off. 2/3's. like im some mathematician to figure that one out in my head. She said $75 for replacement (trade-in). RIDICULOUS.

DO NOT BUY THIS BRAND OF BED (www.thinkaero.com) !

IF YOU DO BUY IT, SEE IF YOU CAN BUY AN VERY EXTENDED WARRANTY.

Pros: None unless you only need a bed for 1-2 days
Cons: Weak design, leaks and Worst Customer Service Ever..

I purchased a Premier Comfort Plus Full Sized bed and used it for about 3 weeks.  It started leaking as many others reported.  I found the hole was near a pillow seam so I patched it.  Then it sprung a new hole even larger on the next pillow over and the seams at the pillows all started popping causing them to stick out like large pimples that you could not sleep on.   Contacted Aero and they asked me to cut up the old bed and send the piece to them.  They then sent me a new BED but as happened to others it was the WRONG Bed.  Not the same nicer model I had purchased - a cheaper version.  Contacted them, they told me they would send a UPS call tag and ship out a new replacement.  Never came.  Tried to call them on the phone and waits hours with no answer.  Sent emails, they said they would check on it and never responded.  If they are not out of business they should be.  Weak product with terrible customer support ethic means the company is doomed to failure...I'll never buy another or recommend to anyone..

Pros: It is great for camping and guest.
Cons: I need a new bag. I wore the bag out.

I bought an Aero bed at least 6 years ago and I can truly tell you it is a remarkable portable bed. I take it camping and use it for over night guest. I could no longer get up off the reg. Aero bed so I just purchased the raised bed for camping. I also have to say that as many times as we have used it has paid for itself many times over. I would never trust an imitation. Thanks Aero bed.

Pros: Comfortable, convenient, inflate quickly
Cons: Not designed well enough to last very long

My aerobed experience started 8 years ago when I bought their mattress topper from a TV infomercial.  It was quite comfy and it lasted for a couple years.  The first year I used it on the bed and it fixed some lower back pain that I had.  The second year I used it to lay on in front of my TV.  After a while it would leak too much air within 15 minutes so I threw it out.  Years later I decided to get the 8-inch twin-size bed to watch TV on.  Was very comfy, but after two weeks it started to leak from some unknown location and I had to get rid of it.  Customer service was good and they shipped out another, but right out of the box that one has a pump defect and drastically leaks air through the pump the second I stop inflating; didn't get to lay on it even once!  I'm calling them tomorrow to see if I can get a better replacement.

Also tried the 14-inch pillowtop model while they were sending out the first replacement (I didn't mind having a spare bed).  That was comfy but leaked after two weeks as well. 

Pros: ease in inflating and deflating, price point
Cons: ability to hold inflation and keep it. Will eventually fail.

hello, I have the same experience to report re: Aerobed's quality. I liked the firmness adjustability and price point. However, the bed does not stay firm for too long. Mine started losing its ability in a month. Don't waste your money on this, nor the shipping cost.All their products seem to have this defect- I've bought 2 mattresses and 1 mattress pad. I also hate the built-in pillow feature- gave me a neck ache.

Pros: Very comfortable out of the box. Inflates fast
Cons: Leaks after only a few uses.
For the price, this should not be a disposable item.

Tired of replacing.......
Very nice out of the box, but very short life span.  We are on our third...
Guess we should have learned....
Yes, ours does get regular use (house with no guest room and lots of guests..  and occasional camping with the desire to be comfy!)
They just start leaking after time.  Impossible to find from where so no real way to fix it.....

Looking for replacement from another brand!

Tired of spending the money for something that only lasts a few months.

Pros: nothing "pro" about it
Cons: impossible to keep inflated

I just purchased an Aero Sport All Terrain Bed with Dual Power Pump. It seemed like a good deal on line. I tried it out on a three night camping trip this past weekend and it was awful. I couldn't keep the bed inflated for much more than an hour. We ended up exhausting the fully charged dual power pump and had to back the car up close to the tent in order to use the (only 6' long) AC cord. No matter what I did, the mattress would not hold air for longer than an hour before my butt would hit the ground. After about two hours I was flat on the ground. I'm sending this thing back ASAP for a refund.

Pros: no pros what so ever
 
Cons: Poorly constructed product
High priced
Terrible customer service
Terrible warranty

After reading good reviews about this product I purchased a raised comfort guest bed from smart bargains.  Recently had a newborn baby and had many guest in town visiting.  Third night being used....Half the bed "broke" it lost it's support and over inflated.  My guests spent the rest of their time here at a hotel.  Wait...it get's better.  I call aerobed to file for warranty.  It takes them 10 days to process my warranty exchange.  10 days is totally outrageous.  Wait...it gets better.  They sent me a replacement...however it's the WRONG BED!  They send me a single, not a full size bed! Not done yet.....I call Aerobed and they are totally non-apologetic to my situation (four guests in 3 weeks staying at hotels...).  They say they will overnight a new bed to me.  10 more days...NO BED!!!!   After numerous calls to customer service they finally figure out that the bed was out of stock and there is nothing they can do.  Totally avoid this company with every inch of sanity!  They are out to make a profit by selling bad products with worse customer service.  A horrible, horrible expensive mistake.  BUYER BEWARE!!!!