Bergad Isoform Mattress

Pros: An American made, quality mattress delivered quickly at a much lower cost than Tempur-Pedic.
Cons: None - I'm convinced that this IS the best mattress on the viscoelastic market.

I studied several different viscoelastic mattresses online and in stores. I knew that I wanted a quality product at a reasonable price. Bergad caught my eye because I liked the idea of dealing directly with the manufacturer. I spoke with John in sales ...

Pros: - Excellent value for the money - Nearly the same as Tempurpedic but firmer
Cons: - Nearly the same as Tempurpedic but firmer

The Background ============================== =========================== I broke a vertebrae in my lower back while snowboarding and the pain prompted me to look into a new mattress. The one I had at the time was a generic spring mattress which was ...

Pros: An awesome mattress - very comparable to the Tempur-pedic - fraction of the cost!!
Cons: So comfortable that you don't want to get out of bed!!!

You gotta love this mattress! We had enough of our old spring mattress! My husband and I would barely make it out of bed because our backs would kill us on the old mattress. We desperately needed a new one, but I like a firmer mattress and my husband ...

Pros: If you are looking for a firm foam mattress - this is for you
Cons: Extremely poor customer service and return policy

We purchased a king size mattress, foundation, bed frame, leg pillow (which was out of stock) and ki ...

Pros: Outstanding Support, Comfort, and Competitive Price (50% Less Than Market Leader)
Cons: Slight Odor to New Product, Lack of Response to E-Mail Inquiries

As someone who suffers from herniated discs, sleep apnea, and insomnia, a good night's rest is very important to me! Since my traditional spring mattress was becoming less than comfortable, I became open to doing some shopping. My search began at ...

Pros: Quality product, extremely comfortable, quick break-in and reasonably priced
Cons: Customer Service: have to talk to the "right" person to get questions answered.

After several years of fitful nights on our king size spring mattress, we decided it was time to make a change. I had several friends who had purchased Tempurpedic beds and couldn't say enough about how great they were, in spite of the fact that they ...

Pros: Value, service, quality
Cons: It's more firm than I had expected

I ordered an Isoform mattress after reading all the positive reviews here. I purchased the standard 8" visco mattress in King size. The Sale: I placed my order by phone and spoke with Roseanne. She was very nice, but not too informative. It's ...

Pros: Very comfortable, supportive bed at a competitive price.
Cons: Delivery was bare bones with no help getting the mattress into the bedroom.

After deciding that it was definitely time to get a new mattress, and having two family members who absolutely adore their Tempurpedics, my husband found out about the Isoform here at Epinions. We decided to order one and are so glad we did. After ...

Pros: Excellent mattress, best night's sleep we've had in years, great pricing; very highly recommend
Cons: A couple of very minor glitches with delivery

Summary: Incredible feeling, most comfortable bed we've ever slept in. We also enjoyed very good customer service overall. They even agreed to cover their shipping cost - and all of our return shipping cost except for $100 - if we didn't want to keep ...

Pros: Above all else: A GREAT night sleep & that's what it is for right?
Cons: I forgive them for the communication problems about delivery.

Have you ever been jostled awake by your bed partner who thinks he is chasing criminals, or playing football while he is sleeping beside you? Well this happened to me too many times on his old waterbed. I am a firm mattress gal myself and he is a 30 year ...

Pros: Super comfortable, great price, good customer service, bed backed by a great warranty.
Cons: Shipping by Yellow. Bergad should consider service that would deliver the bed into your house.

I tried out the tempurpedic and loved it, but didn't love the price. I checked the epinions here, and decided to order Bergad because of the positive reviews of the bed. The fact that the mattress was $1200 less than tempurpedic was also a huge factor ...

Pros: Firmness is ideal, price you can't beat, bounce back time is short.
Cons: Get's a bit too warm, slightly difficult to move around in

My partner and I began looking for a new mattress after our full sized traditional spring mattress' midsection decided to give way. We weren't sleeping through the night, tossing and turning, a terribly bad case of the "hammock effect", and just general ...

Pros: It was comfortable for the short times I was able to relax on it
Cons: The smell and the stress I felt by the whole "return" experience

I have always thought that a foam mattress (or an air one) makes so much more intuitive sense than a traditional coil mattress and have been reading the reviews for Bergad, specifically, on this website for about 2 years. I have always been so ...

Pros: Mattress Support; Price; Customer Service. The best sleep you'll ever have!
Cons: Initial Odor; Not being able to sleep away from home on springs anymore.

CUSTOMER SERVICE I ordered this bed a week before Xmas and got it 10 days later, just as I was told. John Wood was an incredibly knowledgeable salesman and followed through on everything he said. When we received the mattress and box springs, one ...

Pros: Comfortable, inexpensive, American made
Cons: Smell (it went away in 4 weeks)

My wife and I purchased a king size deluxe mattress in April 2009. We had tried out a Tempurpedic(tm) in a store nearby and really liked their deluxe and rhapsody models. We also tried a number of generic mattresses in the area and were hugely ...

Pros: Great product!
Cons: Persistence required to receive all merchandise considered part of sale.

I will start by saying this mattress and foundation are very good products and deliver as advertised. I chose the Opulance model over the lesser choices because I have had back spasms and associated back problems that resisted change throughout the time ...

Pros: VERY comfortable, little/no motion transfer, made in the USA, essentially a Tempurpedic for much less!
Cons: Not available in stores. They use Yellow for shipping, and Yellow's service is HORRENDOUS.

After our 5-year old super-cheap mattress ($200) started to really show signs of wear, my husband and I decided to start shopping for a new one. He has some back trouble that the old mattress was exacerbating, so we were looking for something of good ...

Pros: Comfort, quality, in-home trial
Cons: None yet.

I have been looking at memory foam mattresses until I was almost ready to give up. Then I discovered the Isoform from Bergad through epinions. I ordered the queen 10" mattress only as I had a decent foundation to put it on. Now I am quite sure ...

Pros: Price, comfort, friendliness
Cons: Lack of professionalism (although that is not always a bad thing)

After doing extensive research about memory foam mattresses (I've never had one before), I decided to check out epinions. When I saw the number of reviews for Bergad, I had to check them out. After reading all of the reviews I was very intrigued. I ...

Pros: Value, comfort, US made, Nice people
Cons: Still waiting....

Well, one night on our new Bergad mattress and I can tell you that I had more sleep in less hours than in the last several years. My wife and I had shopped for a new mattress for some time and became confused about the different sleep systems and what ...

Pros: Mattress is fantastic, top quality! Free pillows, and mattress cover with purchase.
Cons: Yellow Freight shipping does not take care of their shipments. Customer service could be better.

Over the past few years, I have an increasingly amount of problems with my memory, and information recall. After several doctors visits, it was determined that it was sleep related. Sleep study showed that I was disturbing my cycle over fifty times a ...

Pros: Very comfortable, excellent price, good sales advice
Cons: Though a fraction of Tempurpedic price, still expensive

I did a lot of research on alternatives, and found that "on the top" is Tempurpedic -- in quality an ...

Pros: Extreme comfort
Cons: Doesn't last, too warm

Up until 2 months ago I would have sworn by this mattress. Now we are in the market for a new bed ASAP! For nearly 4 1/2 years this was the most comfortable bed I ever slept on. So comfortable in fact that we bought thick memory foam toppers to use ...

Pros: Sleeps like a dream, quick shipment, Excellent Price!
Cons: Could use a shipment company that will deliver inside.

Being 29 years old and suffering from degenerative disk disease and a herniated L5-S1, I have accepted that I am in for a lifetime filled with back pain. This puts me in constant search for products that alleviate the pain. I stumbled into a Back Pain ...

Pros: Comfort, Value
Cons: None yet.

Ordered the Bergad Deluxe Mattress based on the reviews here, and my love for the feel of the Tempurpedic Mattress (but not the price). -- Shipping: Was not a problem, arrived in about two weeks from ordering online. Shipper was on time from the ...

Pros: Very comfortable Well made Price!
Cons: Customer Service

I bought a Bergad mattress (Queen 8") without the foundation and the bed was shipped within five days of my order. I was impressed! After hearing of all the customer service issues I was ready for a major headache! However, soon after I ordered a ...

Pros: ABSOLUTELY GREAT bed/mattress.
Cons: Slightly chaotic/comical process to get the actual bed

Here's a little background on me. I bought a futon for my bed at college last year and since have graduated and moved back with my family until my wedding in October, keeping the futon as my bed in our new place. It was KILLING my back over the last ...

Pros: amazingly comfortable, well made, good value
Cons: I didn't buy this earlier

After doing some research (including here on Epinions) I ordered the Bergad deluxe (10 inch) queen size mattress online. I called as well to make sure the order went through. Order Process: In terms of shipping and customer service I had NO problems. ...

Pros: excellent mattress, so very comfy
Cons: discombobulated service

We had a very similar experience with Bergad as some of the other customers have noted: excellent mattress, iffy delivery and confusing customer service. Let's start with the good part: We received our full size Bergad mattress a few days ago and it ...

Pros: Extremely comfortable, well priced. No bad smell either!
Cons: Shipping. Shipping. Shipping. Shipping.

So let's divide this up - like the other reviews - into three sections. Ordering, delivering, and sleeping. Ordering: The process was painless, and I ordered over the phone only to feel confident about the whole thing. I have read that people ...

Pros: Excellent value, incredibly comfortable mattress
Cons: Customer service is friendly but not completely on top of things

We decided on the Bergad isoform after sticker shock while shopping for a Tempurpedic. It was easy to place the order and Saul was friendly and efficient. The only glitch in the process was that we were leaving town in early December, which I had ...

Pros: PRICE, COMFORT & CUSTOMER SERVICE (Knowledgeable, NOT SALES-PUSHY & prompt!)
Cons: Mattress was delivered earlier than scheduled and left on the porch! Not Bergad's fault.

We did our shopping and knew that this was the type of mattress we wanted, then we read the reviews and decided on the Bergad Isoform mattress. However, when you buy it from the isoform or bergad web site, you are paying for the mattress fully assembled ...

Pros: Product seems good, great price
Cons: Shipping and organization are dismal

Like many of the other people here, I was convinced to go with Bergad because I really wanted a foam mattress but couldn't afford Tempurpedic. And my review of the mattress itself would be much like what I read myself: the mattress seems good, very ...

Pros: no motion transfer
Cons: too soft, sleeps hot, expensive to ship back, terrible customer service

I was waking up with a sore back from my old mattress (2 year old $2K Sterns and Foster)- the pillow top seemed to have a sinking area. I researched lots of details about all the mattresses out there, including this site, and thought this would be a ...

Pros: I feel better in the morning. Also, I don't feel the reported heat issue.
Cons: Customer service SUCKS! This technology takes getting used to.

First, I want to thank everyone who took the time to write reviews on this product. They were very helpful. And let me establish up front that I bought Isoform's top of the line 'Luna' mattress. I suffer from constant back pain. So I was impressed ...

Pros: excellent body support
Cons: a little too warm, customer support not professional

I had to get some relief from waking up often with severe shoulder pains; I can't seem to stop sleeping on my side. Often had lower back pain. My wife kept after me to buy a sleep number bed, but I couldn't bring myself to pay so much for something ...

Pros: Slight non-bothersome smell that wares off over night.
Cons: Great sleep!

My husband and i were very surprised when we took on the Huge project of finding a new matress. We visited this site to get ideas and did more research than any should ever have to do for a Mattress. But after it all we decided on this Mattress in a ...

Pros: Was a comfortable mattress.
Cons: Shipping nightmare, mattress seems to be wearing down.

We've owned our mattress for one year (king sized Opulence w/ Coolmax). I'm subtracting 1.5 stars for the horrid shipping experience and another 1.5 stars because the mattress seems to be wearing down. These shipping nightmares people are writing ...

Pros: Excellent value, flawless order execution
Cons: Boxes were really dirty

I must say it was with some trepidation that I ordered my Bergad mattress after reading the reviews here. I had horror visions of the order getting lost, not being able to get a straight answer, the delivery not coming when scheduled, the driver not ...

Pros: Very comfortable, good quality, great price.
Cons: The delivery could have better, but Yellow was professional.

If you are looking for a very good mattress at a great price, the Bergad mattress is an excellent choice. I will buy more mattresses from Bergad in the future without giving it a second thought. My wife and I spent a good deal of time researching ...

Pros: Great price, extraordinarily comfortable
Cons: None so far with the product, the company could run more efficiently perhaps.

Well, I just received my King size mattress last night. It took about 9-10 days for it to arrive after ordering using a shipper called Overnite. Unfortunately only the mattress and box springs came; they did not send the bed frame nor the free pillows. ...

Pros: Affordable foam bed. Excellent quality. Very comforatble.
Cons: Poor shipper. Cannot brag to friends you have excess money to blow on a Tempe-Pedic?

I read the reviews here and elsewhere and was sold. The cost savings are simply to tempting to pass up. We've had the bed for around 1 month and simply love it. Last night my wife and I were joking that it's the no talking bed. Before we got this ...

Pros: Great Price, Very Comfortable, Positive Customer Service!
Cons: Slight odor when first taking it out, boxes very dirty and cut up

I was a little hesitant to order this bed after reading most of the reviews on this site but I decided to take the chance and I'm so glad I did! My husband and I are very picky with our bed and just never seem to find the right one. We both have back ...

Pros: The pillows that came with the mattress are OK.
Cons: The mattress is too soft. Customer service is subpar.

Our mattress was over the hill. After much research online, we decided to try Bergad. Ordering went fine. Shipping was timely. When it arrived at the local Yellow Freight terminal, we received a call to schedule delivery. I told them to leave it on ...

Pros: Price and value, local company with no sales pressure!
Cons: Pillows didn't come with the main shipment, but expect them this week.

My wife and I had decided that once we got our tax return back, we were going to invest in a new bed. Both of us have been having issues with our current queen size mattress and box spring, which we bought about 5 years ago. Both of us would toss and ...

Pros: The prices seem enticing. the website looks impessive.
Cons: The quality is poor and customer service worse.

Caveat Empitor- Buyer beware. The website looks inpressive. The prices look great. They say that you are getting Tempurpedic quality at half the price. Well think about it. How can they offer the same quality as Tempurpedic? By skimping on customer ...

Pros: I compared this bed to other brand memory foam beds and this is better
Cons: Does tend to get a bit warmer than a traditional bed.

I was very hesitant to buy given the many negative reviews on the delivery portion of this product/company. However, I've had my Bergad Isoform Mattress for over two months. I love it and it is all that folks rage about. Also, we did not have any ...

Pros: Great Bed! Great price (relative to comparable TempurPedic).
Cons: Some minor problems yet to be resolved with one of the adjustable bed frames.

Purchased a Split King with two Adjustable frames in December 2006. I love this bed. The wife and I tried a lot of beds before this one and felt it was every bit as comfortable and well made as the comparable model TempurPedic-- and it cost a grand ...

Pros: excellent product for a fair price
Cons: ugly delivery service

We bought the Isoform mattress based on the reviews here and we are very happy with our decision. We chose the "deluxe" version of the Isoform mattress that has 4" of 5.5lb memory foam layer, and in our opinion, it's more comfortable that the "deluxe" ...

Pros: Bergad's and yellow freights customer service, quality of product, and Price!
Cons: A bit firm for my needs, but this is a personal con.

I read the reviews before I bought my mattress from Bergads. I was very worried about customer service and the yellow freight company that shipped my mattress; many people had complaints,so I like to share my experience. Bergads seems to be a ...

Pros: Comfort, durable, price, free delivery
Cons: So comfortable I don't want to get out of bed in the morning!

My husband and I have bought 2 queen mattresses from Bergad/Isoform.  They have both been great.  Bergad/Isoform is located in my childhood town and my first experience with this company was before the "tempurpedic/memory foam" craze.  ...

Pros: Exceptionally comfortable.  Great quality.  Great value.  Free pillows.
Cons: Strong chemical smell when new.  Sometimes too warm.  Shipping charges to return.

We've had an Isoform mattress for almost 2 years.  When we purchased, we were a bit nervous because we weren't certain we would like a foam mattress (not for everyone) and because we had read poor reviews of Bergad customer service.  What if we ...

Pros: oh so comfortable, standing up to the test of time and a great price
Cons: customer service isnt the best if you run into a problem.

We bought a king size w/free king pillows and paid about $1000.00. It was a latex base 5 or 6 in. with 3 inches of memory foam on top. It came with a terry cloth zipped cover. I couldn’t be more pleased. It is so comfortable, it melts around your body, I ...

Pros: From what I understand:better shipping less odor than before better customer service best quality
Cons: no cons

I have done much research here on Epinions on the memory foam mattresses. Buying such a large item without trying it out first was kinda scary. The reviews here were extremely helpful.That is what led me to make the decision to purchase the Bergad ...

Pros: none
Cons: Lousy customer service. Loses firmness fast.

Our queen size mattress is about 8 years old. It started losing its firmness within the first couple years. Now it is so bad that we need to get a new mattress. I can't get comfortable and wake up stiff every morning.  I used to be able to get ...

Pros: Good product, low price
Cons: Bad customer service, disorganized operation

The following is a very detailed review of our ordering and delivery process. Please be sure to read this before buying a Bergad Isoform mattress so you know what you're getting yourself into. My wife has had recurring back problems which were ...

Pros: Price
Comfort
CoolMax cover keeps the mattress cool
90-day in-home trial
Free delivery
Cons: Odor of mattress
Fear of bad customer service

My husband and I were in the market for a memory foam mattress after sleeping on a tempur-pedic.  We came across the "Isoform" mattress by reading reviews such as these.  In the end, I decided to trust other consumers and we ordered the ...

Pros: Good at first, if you can get past the smell (and if it goes away).
Cons: Very short life, very poor customer service, won't honor warranty.

I'm on my third double size Bergad Isofoam.  The first one smelled horrible for weeks and it had to be replaced.  The second one lasted a little over a year and deteriorated--the "dips" other people have reported.  It was also filled with ...

Pros: Costomer service have been knowledgeable and helpful. :)
Cons: Their shipping company (Overnite.com) is closed on weekends and have poor customer service. :(

July12, 2004 Just ordered the queen-sized mattress from Bergad. I spoke with Amy. I asked about their return policy (because of the prior bad review). She informed me that their return policy has changed, and that the return shipping is not the same as ...

Pros: I sleep all night long
Cons: Somewhat slow delivery almost two weeks

I am not one for writing opinions but, after I bought an Isoform Mattress I found Epinions. I talked to many retailers and manufacturers. After many hours of research I bought the Isoform Mattress. I even talked to the retailer Affordable Mattress...

Pros: Over all a great mattress and a fantastic deal.
Cons: A bit hard at first, takes some getting used to. Still a great mattress!

Bergad sells a good mattress. I had no problems at all with any aspect of my transaction. Customer service was very honest and treated me fantastic. My pillows were not ready when our bed was shipped. Therefore Yellow freight had to make two ...

Pros: Cheap vis-a-vis Tempurpaedic. Comfortable enough first night; Wife with back complaints very pleased.
Cons: Bergad needs to air these things out until they are free of the vile fumes.

Ordering was easy. Bergad let me know when it would ship, and it shipped right on time. Delivery came right on time, polite and efficient. My neighbor saw the Overnite Transportation Company truck and let me know that OTC had stiffed her -- a ...

Pros: Very comfortable. Excellent price.
Cons: Chemical smell, but it goes away.

After trying a Tempurpedic at a local store and obtaining foam samples from both Tempurpedic and Bergad, I decided to save about 70% and order the Bergad queen mattress. I also ordered a 3" thick topper for my daughter. The Tempurpedic foam sample had ...

Pros: Price?
Cons: SHIpPING!! IS TERRIBLE.. SMELL HURTS MY HEAD!! CANT SLEEP

I just recieved my queen sized matress and split box spring with 2 free pillows. I was supposed to get them yesterday but darn that yellow shipping company. Yellow operates however they want it seems. I used the tracking number that Bergad gave ...

Pros: Quality and Price. Mattress cover impressed me.
Cons: They are a smaller company, so you might have some patience.

I am a 34 year old service member, with a bad case of arthritis in the right hip for the last 4 years. I have not had a great night sleep for a long time… I have always wondered how the memory foam mattresses would help me. I finally had it; I wanted ...

Pros: Worth the investment, comfortable and supportive- very similar to Tempur-Pedic if not equal.
Cons: Customer service is not desirable...

I have purchased a mattress from Isoform/Bergad and have yet to receive my order. At first, I was skeptical about this product after reading about the bad customer service and nightmares about delivery- why would I want to order from a company with that ...

Pros: Perfect nights rest. No longer sore. Forms to your body. You feel like you float.
Cons: hard to get out-you sink in but you really don't want to get out

Super mattress - best sleep possible. I liked a soft mattress and my husband liked a very firm mattress. This mattress makes us both happy. There are no pressure points and I don't wake up sore like I use to. I feel like I am one with the bed - sounds ...

Pros: Very comfortable sleep at reasonable price
Cons: No local showroom available to try the mattress makes a tough decision to buy online

My wife and I decided to look for a good mattress for two reasons: 1. My frequent and abrupt turns during sleep kept waking my wife, as our old coil mattress easily propagated my violent motions to her side. 2. I would often wake up with a painful ...

Pros: Extremely competitive price, Quality built in-house products, Knowledgeable customer service, Delivery on time
Cons: John Woods puts you on hold many times, no side handles on mattress or foundation

When I finally decided to take the plunge and purchase from Bergad, from start to finish everything went just as planned. Previous to the actual purchase, I did hours and hours of exhaustive research and comparing other online competitors. I called one ...

Pros: There are none.
Cons: stinks like a toxic dump, isn't comfortable worst customer service in the world.

Firstly if you are at all concerned about your health or well being I would stay as far away from the Bergad Isoform mattress as possible. The off-gassing and smell that this mattress gives off (and believe me I tried EVERYTHING to get rid of the smell ...

Pros: Get a $1000.00 mattress for under $500.00
Cons: None that I can see.

I bought my mattress from http://www.foam-fabrication.com a division of Bergad Mattress http://www.bergad.com from John Wood. By far the cheapest on the net and the mattress is the same as ones selling for 2 and 3 times the amount. They sell them as a...

Pros: Quality Bed, Great Price
Cons: Shipping process

Many other people summed up the same experience I had. I specifically asked for John when I ordered, and he really wanted to make it a good experience for us. Unfortunately, not everything was under his control. The ordering process went ok, however, we ...

Pros: The product is worth the work to get it.
Cons: YELLOW is bad. Also, don't bother emailing or leaving phone messages.

Reading the reviews prior to purchase REALLY made the ordering experience better. The product is excellent and I'm very happy with it. I ordered a 10 inch mattress with foundation. The product arrived in just under 3 weeks (we live in north Idaho). ...

Pros: Great experience all the way around
Cons: None yet but I will update

Ordering - I purchased a 10" king mattress (deluxe) from Bergad. I was a little scared because of the shipping and customer service reviews but I took the plunge. After several e-mails and phone calls I placed the order over the phone with a very ...

Pros: None
Cons: Poor business practices. Do not return calls.

I unwittingly became involved with Bergad when I attempted to purchase a memory foam mattress off of bsleep.com. While bsleep was somewhat helpful, I guess they farmed my order over to Bergad, and that's where my problems started.

The...

Pros: Great prices , Excellent service , Wonderful product
Cons: Wish i had checked here first

Well, me and my wife had both been complaining for some time about our mattress . It no longer was providing us with the kind of sleep we needed . We both would toss and turn sometimes taking hours to fall asleep . So we came to the decision that a new ...

Pros: GREAT MATTRESS FOR THE PRICE. RECEIVED FREE PILLOWS AND MATTRESS COVERS.
Cons: THE DELIVERY COMPANY STINKS.

Update: Promise to Credit my account for $400 has not been posted to my account. Had to dispute the credit charge! I bought my mattress based on the reviews on Epinions after going to Sleepys and trying the Tempur-pedic. I am very happy with my ...

Pros: High quality construction, wonderfully comfortable, superior customer service.
Cons: Buying sight unseen and untested

Many of the reviews here give a lot of detailed information about the isoform mattresses. I am not going to do that. What I do want to comment on is the remarkable quality of the Bergad isoform mattresses and Bergads willingness to accomodate our ...

Pros: GREAT PRICE - GREAT PRODUCT
Cons: NO FRILLS DELIVERY. BE PREPARED TO WORK, OR HIRE SOMEONE TO HELP!

I just dragged my mattress to the second floor master bedroom, and I hope it's as comfortable as they say, because I am exhausted! The king mattress is very hard to handle because it is so large and flexible. I actually had to fold it over and tie it up ...

Pros: If throwing out money is pro, then you can give this 2 thumbs up.
Cons: Service after your payment, Return policy which they don't honor, Dishonest Merchants!!!

I'm writing this to you because I don't want anyone of you to lose your hard-earned money to these people as happened to me.

This is a warning to all those planning to buy a mattress from Affordable Mattresses Direct or Bergad mattress. ...

Pros: Price and comfort! No shipping problems
Cons: Odor! Still waiting for the pillows. Shipper scuffed door jamb.

I've kept my eye and back on a Tempurpedic mattress the last year or so going as far as ordering the video etc. We housesat for some friends last summer and they let us sleep on their Tempurpedic bed for the 2 weeks they were gone. I noticed that you ...

Pros: Very comfortable, firm, reasonably priced, great for sex
Cons: Shipping may damage mattress, can't sleep on anything else now.

We have had our Isoform for over a year and it has been wonderful. When my girlfriend moved in, we slept in her spring mattress bed, but after a month or so I began to have intense back pain at night. It was impossible to sleep. I looked around at ...

Pros: price, quality
Cons: none so far

Needed to get a new mattress due to lower back pain. I was leaning twords a memory foam mattress so I went to go try out a tempur-pedic. It felt comfortable and cozy until they quoted me over $6000 for the top of the line model! I did some research ...

Pros: Excellent condition both packaging and product, on-time delivery and courteous service. Very comfortable.
Cons: Bed frame was backordered and received one day later.

Called Bergad on August 12, 2005 and spoke with Saul Bergad. Asked to speak with John, but was informed that he now handles group sales. I asked Saul if he was the owner and he chuckled and said that no, just a job. I indicated that I was interested in ...

Pros: None
Cons: Customer service,
Hidden cost of shipping,
Two months for refund (-$400 for shipping)
No mattress

I'm sure that most of the time people order a mattress and a few weeks later it arrives no problem.Unfortunately that was not the case for me.  I buy a lot of stuff from Amazon so maybe I'm spoiled, but I felt that the way my situation was ...

Pros: Request John Wood for sales and purchasing. Responsive with emails. No problems with customer service.
Cons: Yellow Freight. Yellow Freight. Yellow Freight. And, Yellow Freight.

After trawling around Epinions and other websites for information on this company, I came to the conclusion that the price points outweighed any negative reviews I had seen on Bergad. My wife and I called Bergad and requested to talk with John Wood ...

Pros: Easy to set up.  Makes good 'filler'.
Cons: Questionable quality.  Indifferent customer service.

I bought a new king size mattress in 2007 and for the first 6 months everything was great.  The foam was nice and firm and we both slept like babies!  After about 6 months, the mattress developed permanent 'dips' and no amount of flipping or ...

Pros: lower price than others
Cons: no quality control, no customer service

I am in the customer service business and have been for over 20 years. I purchased a Bergad mattress in November 2005 based on what I believed was adequate investigation. The mattress shipped late, was not delivered on time (even after the late ...

Pros: Great night's sleep, great price
Cons: Difficult delivery and mediocre customer service

After spending one magical night on a Tempur-pedic in a D.C. hotel, I knew I had to buy a memory foam mattress. While my boyfriend and I loved (LOVED) the bed, I did not love the fact that it would cost me about $2,000 for a full-size bed (including ...

Pros: Comfy, smooshy, cradling, and absolutely awesome!
Cons: Crappy customer servie, lame website.

I've had this bed for about 3 months now and I still wake up thinking how awesome it feels. I have been very, very satisfied. The motive for such a bed was not being able to keep my shoulder under me comfortably when I sleep on my side. I used to ...

Pros: none
Cons: No support, shoulders and back hurt; waist caves in. Tossing and turning.  NEVER buy again.

Decided to "do my share", not be selfish and take a miniute to share my experience after sleeping on a Bergad foam matt. since 2006.  I have FOUR twin Bergad mattresses!! -- I bought one for each bed in my house in 2006!  Rats! I have also ...

Pros: - Made in the US, good products, environmentally friendly
Cons: - Not the memory foam you expect NOT like a tempurpedic NOT worth saving $$

First I'd like to say that i've been a memory foam mattress owner prior to ordering this mattress from Isofoam. I loved my memory foam mattress and found it difficult to sleep on a regular mattress after that. I had moved to Puerto Rico and didn't know ...

Pros: The best bed that I have ever slept on.
Cons: The fact I had to have it repaired after just three years.

I read about Isoform on this site and when I saw that I was only one hour from thier plant I went and looked them up. We love our bed as it is three years old. We noticed, just like some of the other reviews that it was getting too soft and had a ...

Pros: Although the foam is lower-quality memory foam, it's soft and comfortable.

Cons: Very poor customer service.
Product fails to meet advertised specs.

After a few unsuccessful calls, I finally reached Saul Bergad, and talked about the foam he sells. He was helpful and courteous, and so I ordered a foam-only mattress topper. When it arrived a couple of weeks later, I weighed it before taking it ...

Pros: Excellent quality products at great prices
Good customer service
Quick & free shipping
Cons: Bamboo mattress cover is too stretchy.

We've been blissfully sleeping on a TempurPedic mattress for 8+ years, but in shopping for a new memory foam mattress for our vacation home, found that TempurPedic had nearly doubled in price since our last purchase--back then, they were the only game ...

Pros: GO to HEALTHYFOUNDATIONS.com !!!! Buy your memory foam bed here.
Cons: Bergad's service and quality standards fall very very short of my lowest expectations.

If you're really looking for a quality memory foam bed then go straight to "healthyfoundations.com". 365-day tryout period, $75 return shipping no matter where you live. They give you a wealth of information on the site and on the phone. I know ...

Pros: This mattress is the ultimate experience in comfort
Cons: none at all

Thanks to this mattress, I am no longer tossing and turning at night. I wake up refreshed, alert, and ready to seize the day. My energy has increased. I feel as though I'm back to my old self again.
I say back to myself because for the past couple...

Pros: Awesome product. A great value and a great nights rest finally! Comfortable and affordable.
Cons: Smell...not toxic but you will notice it, doesn't affect sleep. Customer service needs improvement.

If you are reading this you will be just like we were; doing homework and very afraid to buy a mattress online from a relatively unknown company. It's worth the risk. I will try and support that claim by the following information. First off, I would ...

Pros: Great deal, great comfort, great sleep
Cons: None really

We read the reviews of others who found the Bergad Isofrom bed to be as good as Tempur-pedic. However, I'm one who has to see it to believe it. I found that the Bergad factory was only 2 hrs from my home so we took a drive over to Ford City, PA to find ...

Pros: GREAT MATTRESS, WHEN IT'S DOESN'T BREAK DOWN!
Cons: DEAL WITH ANY COMPANY BUT THIS ONE, FORGET YOUR 20 YR. WARRANTY-HE WON'T HONOR IT!

The product itself is a wonderful item, however WHEN it breaks down after 7-8 yrs. and want it replaced it takes an "Act of GOD" to be rectified. "Saul" whom sold me this item at a much higher price (of course, being an up and coming item)than what they ...

Pros: Compares very favorably to other memory foam mattresses BUT HUNDREDS/THOUSANDS OF DOLLARS CHEAPER!
Cons: A leap of faith; you can't try the product in stores.

I'll try to keep my 4-month mattress buying odyssey as short as possible as you have better things to do than listen to my woes. However, the good news is our search finally ended joyously last week (thanks to Bergad). I just wish my wife and I had ...

Pros: -Cost -Supports various sleeping positions -Firm Mattress
Cons: -Don't deliver to your door or set-up -Initial smell

My husband and I decided to purchase the Bergad Isoform Queen size mattress and accompanying box spring. It arrived mid December so we've been sleeping on it for 3 weeks now. We upgraded from a very inexpensive spring loaded mattress. I have had ...

Pros: Great price. Excellent product. I liked the Yellow Freight shipping service.
Cons: Communications bad. Sales should not promise services they cannot deliver.

Lately I've been having back pain and stiffness upon awaking, so I thought it was time for a new mattress. I liked the feel of the Tempur-Pedic but not the huge price. While researching alternatives on the web I cam across the Bergad Isoform. Bearing ...

Pros: the bed is wonderful, the pad is almost better
Cons: customer service, YELLOW FREIGHT SUCKS

I would have to agree with a lot of these other reviews. First off I bought the king size bed and a queen size 3 inch pad for my 5th wheel. I love them both; I have had the best sleep since getting them! They are pretty firm and if you don’t like ...

Pros: Comfortable; Inexpensive (compared to other foam mattresses)
Cons: Terrible delivery service; Far too long for delivery; Very firm foam

Let it be stated that there is nothing like Tempurpedic out there. Anyone has tried one - and I've tried two different levels of Tempurpedic - will agree that sleeping on Tempurpedic mattresses is like sleeping on a cloud. That said, most people ...

Pros: less expensive than tempur-pedic
Cons: extremely soft, slow response, expensive return

Based on extremely good review on Bergad mattresses on epinion I bought Bergad Opulence for $1400. I wanted to buy a firm mattress. The Bergad sales representative said that Opulence is their firmest mattress, similar to the Rhapsody of Tempurpedic. I ...

Pros: Excellent product; firmness, construction, comparable if not superior to Tempurpedic.
Cons: Can't test it first. Small-ish operation.

Ok,

Nobody feels too comfortable buying a big ticket item like a mattress over the phone or on the Internet, without being able to try it first, but this company has an excellent product for a fraction of the price that Tempurpedic charges for their imported and well advertised mattresses.

Saul and the folks at Bergad seem very nice, honest and informative. They seem to do the bulk of their business regionally, providing viscoelastic mattresses, pads and products to the hospital industry. They are building a bigger factory to boost their capacity and currently seem to make the best viscoelastic memory foam mattress that money can buy, and are able to do so at nearly half the cost of Tempurpedic

Pros: Very good quality.
Cons: Did not purchase soon enough.

Have purchased three Queen mattresses kits from Bergad in the past three years for our summer and winter homes and one daughter with back problems and ready to purchase two twin at this time. Very good quality and the best price I could find after extensive research on the web. Give John a call, he will take care of you.

Al Taber

Pros: Everything
Cons: Looks a little boxy when you have the comforter on.

I was looking for a new and bigger mattress because our full bed was getting way to small for me and my wife. I looked around on the internet, but then found 62 reviews all about this Bergad mattress. Ive heard of foam mattress's before but didn't know if they were good or not. Well after reading all of these amazing reviews, I took a gamble and ordered a queen one sight unseen. They didn't have the one I wanted in stock, so they sent me the upgraded one with the deluxe mattress topper.

When it first arrived it was kinda hard, but then I laid in it for a couple more seconds and it magically warms up and molds to your body, its crazy!

It took about 2 nights to fully get used to it.

From that time on, I was in love with the bed. No more pains in my lower back or in my chest (side sleeper).


I 110% recommend this to anyone who is looking for a better mattress.

Pros: Therapeutic Comfort at a very affordable price.
Cons: You won't get in house delivery which for me was no big deal.

I suffered with a sciatic issue that seemed to get worse when I slept on our old mattress. I would wake in the middle of the night; I had to get up for relief. I purchased a 12" mattress from Bergad last December. It arrived in one week as promised. Now I sleep in total comfort. If my sciatic acts up during the day a good nights rest seems to realign my back and I'm without pain. I am 6'6" about 220 and very physically active. This bed is by far one of the best values I have found. It is a pleasure to relax in every night. I wish every product I purchased was this satisfying and rewarding.

Pros: Based on 7+ months of use, a very good mattress for a reasonable price.
Cons: Customer Service sucks

This is my first ever foam mattress so the only comparison I have is with regular mattresses. After a few days of getting used to it, I enjoy it a lot. The Bergad folks are something else. I ordered a mattress and explicitly asked for a damask cover. Mine arrived with the terry. I called and was told that they would send me a damask cover. Well, that was June of last year and after sending numerous emails and not getting a response, I decided to screw it.

They were responsive and courteous until the sale was made.

Pros: Good customer service Comparatively inexpensive Soft
Cons: Local shipping company could be "non-cooperative"

I want to thank people @Bergad for being very helpful and supportive. Customer service is good, I was impressed how quickly they react in case of any question or problem..
About a mattress - it's a bargain compare to tempur-pedic,
with same good quality.

Pros: Value and quality!
Cons: Need in-house delivery

I was scared straight about buying such a large item such as my queen size isoform mattress via internet but to my pleasant surprise everything worked out perfectly! After I've read read all the reviews from Epinions.com, I was prepared for the worse as far as the customer service end of it, my e-mails were returned promptly and all of the calls I've made to Bergad were friendly and informative (A+). The delivery date was set at two weeks it came in seven work days, another plus. As nit picky as I am I really could'nt tell the two apart...(Bergad vs. Tempur-pedic) other than I got the same quality product for a fraction of the cost! ($999.00 vs. $1699.00) For those with a platform bed, a 1/2" thick sheet of plywood thru out the entire surface should be placed on top of the slats to provide a solid surface to prevent the foam from disfiguring. I used particle board and it works great!

Pros: Comfort, Cost, Durability
Cons: Hitting the snooze button one too many times.

I have been sleeping on my Bergad mattress for over a year now. All I can say is... I LOVE IT. Before this, I had a pricey Serta, pillow top, that I thought was the cats meow, I now realize there is no comparison. This bed is comfortable, sometimes too comfortable. I used to wake up in the middle of the night with aches and pains in my legs or lowerback, then toss and turn because I wasnt comfortable. The only thing that wakes me up now is my dog and the occasional thunderstorm or fire-whistle. I was hesitant to getting a foam mattress, because I read that those fancy brookstone foam beds will collapse over time, the chemist's working for Bergad must really know what they are doing, because my bed is in great shape with no signs of wearing, even after moving 3 times in the past year. I would reccomend them to make recliners and couch's next.

I spoke with a few people on the phone, who were all very pleasant. I give Bergad Beds two thumbs up, AND they are Made in the USA by American Workers on American Soil.

Pros: Most comfortable mattress we've ever owned.
Cons: None that would discourage us from buying one again.

We purchased a Bergad mattress based on reviews we read at Epinions.com, and we have been very pleased with it. It is the most comfortable bed we've ever had, and we've been sleeping great since we received it. As reported by others, the mattress had a slight chemical odor initially, but it disappeared within a week. We especially like the fact that the bed doesn't move when when person turns over or gets out of bed.

We ordered the mattress on a Tuesday evening just before the 4th of July holiday weekend, and it was delivered the following Friday (10 days later, including a 3-day weekend). Contrary to the experiences of others, we had no problems with the delivery company. There was no damage to the box or the mattress, and the driver was very helpful.

The mattress (king size) is flimsy and doesn't have handles, so it is difficult to move with only one person, but it was doable with 2 adults.

Pros: Price, excellent quality, resists dust mites, $50 shipping to my door
Cons: Takes some getting used to initially. Can't try in store.

I had tried friends' knockoff memory foam mattresses and been unimpressed. After seeing the large number of positive reviews on epinions, I decided Bergad Isoform was worth a try. It is dramatically better than the knockoff products I tried. I have a feeling it's better than the Tempur original, though I've only laid on that one for a few seconds at Brookstone. After a talk with the Bergad saleswoman I settled on the 8" mattress, which is recommended for those who favor a firm traditional mattress. The feel is very firm, yet the surface is yielding and does mold the way you'd expect. No pressure points. I must admit that the adjustment period to this type of mattress is not instant. But I think I found the mattress for me. The feel is very luxurious, a very serious mattress, better than my girlfriend's $1500 Beautyrest. She's bummed about her purchase, but thrilled about my purchase.

Pros: It was shipped promptly and the shipping company di
Cons: Returned the mattress, now they have both my mattress and money.

I feel like I've been had.  This mattress was not at all what was advertised and the people working there only care about keeping your money.  The 90 day return period is a joke that they will not recognize and will do anything in their power to ignore it.

Pros: Extremely comfortable well worth the investment. Superior to an inner-spring.
Cons: Return policy not as good as Tempurpedic so taking a risk.

My husband and I purchased a queen mattress from Bergad 5 months ago. This has been one of the best purchases we ever made. It took us a long time to decide to buy it over the internet and the reviews that went into the customer service made us really skeptical - given the importance of the decision. After testing the Tempurpedic and other knock-off mattresses we decided that if it didn't suit us then we would put it in the guest room and get a mattress at a local store.
The mattress is firm and yet contours to the shape of the body. Now, when we are away from home we have difficulty sleeping on a regular inner-spring mattress. The quality of sleep and therefore life has dramatically increased. We have tested the tempurpedic and can definitely feel a difference; however, for the difference in price Bergad offers a great product that has made a huge difference in our ability to sleep.

Pros: comfortable helps patients with back problems
Cons: quite expensive

This mattress is the best you can get on the market. Probably this is the most expensive mattress but well worth the money! This mattress will last you years and it comes in many different sizes (twin, queen, and king). I bought this product because I thought that this product may help cure scoliosis and it helped reduce my scoliosis by 10 degrees which is quite an accomplishment. This mattress is comfortable, long lasting, and easy to clean. Buy it!

Pros: Great price, excellent service, great mattress.
Cons: None.

After searching the web and reading as many reviews as I could find, I decided that I would try a Bergad Isoform mattress. A quick summary is that customer service was great, shipping was on time and in perfect condition, very slight odor that went away quickly (couple of days) and an excellent quality product.

As far as how it sleeps, my wife and I will never go back to a traditional mattress. We sleep the whole night through with none of the tossing and turning, back pain or pressure points making your arms and hands go to sleep. It is a wonderful mattress.

Pros: Good product
Cons: inefficient (almost rude) customer service rep delivery inflexible

We got this for my dad , who has bad arthritis, and he seems most comfortable so far (2.5 months)....the price was decent, although I think S/H is high....when I asked very specific questions I kinda got a runaround....at one point the customer service rep just laughed in my face (over the phone)...I called because 2 eMails went unanswered....seems to be very small company, and at least the person I spoke to, needs to learn how to treat customers....but so far we like the product.
PS the delivery company they use is ridiculous...they called me on a Monday and said if I did'nt set up delivery by that Wed (9a-5p) I would have to pay a storage fee of $20 a day!!! I was'nt off til Friday, so I got screwed!

Pros: Works great first year around, a little slow to air up to its full state.
Cons: Customer service blows, would be better off outsourced, at least they would be polite.

I have owned this bed for a year, pump has gone out, bed deflates. 2500 dollars worth of bed and they still want me to continue to trouble shoot it for a week before they will ship parts when we have already isolated the problem and have determined it is the pump that is bad.

customer service claims there is no managers around to take my call. - Poor customer service.

Pros: Ordering, delivery all easy. Great price.
Cons: Took about a week to get rid of industrial smell offgassing from mattress.

Ordered on line, got an email response immediately saying they will let me know when king size mattress is shipped, got that email. got a call from the trucking company, they delivered it up the 3 flights of stairs to my house. Easy as pie. My partner immediately was fine with mattress' comfort. It's taking me a little time but I have crummy posture so this is probably in the long run helping me. Will stick it out. Also, easy to get mattress up a staircase that turns.

Pros: Comfortable, high quality, free shipping
Cons: Slight chemical odor dissipated after a few days

I did a lot of research about viscoelastic mattresses, and I wondered if I could find high quality without paying a high price for a brand name. I ordered the 3" mattress topper from Bergad, and it arrived in less than a week in perfect condition. It had a slight odor (like polyurethane) that dissipated in a few days. It's very comfortable, and seems to ease a lot of my back pain. I was a bit concerned about buying the topper based on the reviews, but I had no difficulties with the buying experience.

Pros: Cheaper than Tempurpedic
Cons: Bed loses support in less than a year. Horrible Customer Service.

This mattress was great for a few months. After one year the foam is so soft that it offers no support and now both my wife and I have bad back pain. Bergad won't return my calls or respond to email. Very poor customer service. The warranty is worthless. I wouldn't recommend this bed to anyone.

Pros: Attractive Website, nice pictures.
Cons: Just about everything else. Extremely Deceptive.

Poor Quality Mattress, Horrible Customer Care.

I highly recommend you avoid this company! A Headache and a Half to deal with!!

Pros: Very very comfortable. Excellent quality and value. Best on the market.
Cons: The king is bulky/heavy and difficult to set up. Have help ready.

We bought our Isoform Opulence mattress last June (2008). I wanted to wait a few months before writting this to make sure I wouldn't discover any flaws or issues after posting a review. I have to tell you that my wife and I are extremely pleased with this mattress. It's so good we look forward to getting in bed earlier than usual, and tend to stay there longer. The only drawback is you won't want to get up in the AM. We just bought the mattress and continued to use our existing box spring. The combination works fine. We also purchased a couple of pillows. I've always been very particular about the feather/down pillows I would buy, but these are much better. They're also priced right. After using this mattress for the past 5 months, there's no sign of any ware. It still seems brand new. You'll be happy with this choice. I'm looking to buy another for my daughter's room very soon and wouldn't hesitate to recommend this to a friend.

Pros: they replaced the foundation, but I have no faith in it.
Cons: they replaced the foundation with the very same garbage.

The foundation arrived broken. We peeled off the dust cover underneath and we saw very cheap wood with lots of knots. A broken wood beam that broke on a knot. Cardboard was plainly visible. The support wood beams and columns did not match up. Very shoddy workmanship. And this is supposed to be "american-built". I have photos

Pros: loved it when it was new...first 3 years
Cons: seems like it is drying out...?

I have had mine for a little over 4 years and...
I loved it for 3 years, but then I thought it was getting a little softer... now I think it is softer and not as supportive as it was when it was first received. As a matter of fact to me this is how it seems..... like the foam has lost its' "moisture" like it is drying out? if that makes sense.

Pros: NONE FOR US.....
Cons: TOTALLY UNACCEPTABLE RETURN SERVICE....

We kept in touch with Roasann but Bergad mattress just didn't work for us. She refused to give return authorization for our shipper or name of a manager or owner. Return shipping fees were extremely high but we found Captain Steve at USHIP website. He did a marvelous job FL to PA for $150...Bergad even talked of hiring him.

But no credit came through. During the next month firm refused to return our continued phone calls and emails. We were ready to take action TODAY and the credit suddenly appeared on line!!

Pros: Conforms to your body, very comfortable, price, quick delivery
Cons: None

After spending months reviewing the Tempur-pedic and the Isoform, I decided to go with Bergad ... primarily because of cost. I was hesitant because of all of the negative reviews here on this site, but I must say I did not have a problem with Bergad or with Yellow. I ordered my mattress online, and was pleasantly surprised when I rec'd 2 free king size isoform pillows to go with my new mattress and box spring. Yellow contacted me almost immediately to schedule a time to deliver my mattress. I was told any time between 10 and 6. They arrived at 11:30. The box containing the mattress was pretty much destroyed, but the mattress was fine. The smell was not horrible or overpowering as some have stated ... and it also dissipates. Last night was the first time I slept on my new mattress, and this morning was the first time in YEARS that I did not wake with back or neck pain. I will post an update in a few months. For the record, I am mainly a stomach and side sleeper. The mattress was $999 and the box spring was $209. Delivery was $150.00

Pros: Solid Value. Fast Delivery
Cons: Can't try it before you buy it. Poor follow up after ordering.

My wife and I had been looking for a foam mattress and tried a few out. Based on the reviews for the Bergad mattress on this site we bought one. I read that the Yellow Freight was a problem and I can see how it could be. When ours arrived they seemed less than happy to try and make a delivery. They talked about wanting to call me and schedule an ETA in a four hour window but were really non-committal. Instead I opted to pick it up at their warehouse. If you have this option (and a full size pickup truck) then I recommend it. The warehouse was open 24/7 and it was much easier.

The bed seems good so far (only had it one night) and the pillows are pretty good also. I will write more after a month or so on the bed.

All in all a much better value then other foam mattresses out there.

Again, if you can pick up your own mattress that will likely save you a headache.

Pros: Price and quality.
Cons: Waiting.

If you know for sure you want a memory foam mattress, Bergad is the best place to buy one. The product and price cannot be beat. The only issue is that Bergad is a smaller operation, and they make your mattress after you order it. If you are an impulsive shopper, you might have a frustrating experience. If you can be a little patient, you wont be disappointed. We had a great experience, and the bed is the most comfortable bed we have ever owned. I will shop at Bergad again, and I recommend the company to anyone interested in purchasing a memory foam mattress.

Pros: Comfort, ease of sale, price
Cons: Shipping charges, Customer Service pretty weak

Now, 2 years later...
The bed developed several very large cracks (one all the way through). I called and was basically told that for they would send me a new foam top and that I should "glue it to the bottom piece of foam"! After I questioned why I should do that on a 2 yr old bed, they offered to send me a whole new bed...for a $150 shipping fee. I asked if they have had many people with similar problems, they stated that "this has never happened before". A little ethics test...it happened to my in-laws' Bergad bed after less than a year.

After 3 months, a new bed arrived (got the shipping down to $100). So, I have to stand by my earlier statement that the bed is the most comfortable I have slept on, but I expect that the quality is lacking, and I will probably have to deal with the warranty issue again.

One weird thing about this company...the "Owner" seems to be unwilling to expose himself and come out of hiding and stand next to his customers. Everyone is complicit in keeping him in hiding. What has he gained in being so mysterious?

Pros: PRICE WITH EQUAL Tempur-Pedic Quality.
Cons: The slight smell, but that should go away in a couple weeks.

Bottom line - I cant see spending $2400 for a Tempur-Pedic when Bergad.com is the practically the SAME Mattress. I saved 1500 and it didn't take any time to get used to sleeping on memory foam (in fact, I slept better because I couldn't feel the bed moving from my partner tossing and turning).

The delivery was fine...but I felt bad for the 1 driver walking the mattress up the stairs. The mattress came in perfect condition. There is an initial smell...it doesn't bother me...but I was prepared to sleep on our old bed for a couple of weeks to give the smell time to disappear.

Pros: American-made and of guaranteed consistent density, no strong odor
Cons: none

I was familiar with Bergad's Isoform products from research I did when buying a mattress topper alone for our too-hard mattress, 7 months ago. That came within 5 days at holiday
time, had no strong odor, and fixed our problem. So when it came time to outfit our small children with big-kid beds, I looked to Bergad again. I got informative answers, small-town friendly ("we don't use customer numbers, just use your name") customer service, and the items arrived just 48 hours after I ordered them by phone! Phenomenal. And they're in great shape; the shipping company was superb and the driver even unwrapped them with my permission and brought them to the kids' bedroom for me (but perhaps it was pity for my advanced state of pregnancy that led him to bend the rules a bit for me). The kids are too little to provide a meaningful review, but they're having a great time flopping on their new beds!

Pros: Great sleep, great comfort, great price.
Cons: No cons at all.

Got the Luna model (king) in July. It is amazing!

I used to get out of bed like a 80 year old man; back aching, neck hurting, etc, etc. 2 weeks later, I spring out of bed, pain free.

The mattress is as comfortable as can be. I had reservations that the mattress would be to "hot" as I tend to heat up while I sleep. I've noticed no discernable increase in temperature from my old mattress.

I would recommend this brand/mattress to anyone who wants a great nights sleep.

Bye the way, did I mention that this brand is about 1/2 the cost of Tempurpedic?

Pros: Mattress shipped very quickly and we didnt have any problems with the delivery company.    
Cons: Uncomftorable and sagged/sunk in within 2 months.

This is the worst mattress we have ever purchased.  Within 2 months of buying this mattress it completely sunk in, in the middle.  This made the mattress so uncomftorable we couldn't even sleep in it anymore.  We attempted to flip the mattress over in hopes of a better night sleep.  This did not work either and after 2 months we had to purchase a different mattress.  I strongly recommend not buying this mattress.  We spent just under $1k and we were forced to replace the mattress within 2 months.  I cannot think of a worse investment than that!!!! 

Pros: Comfortable Mattress, Low Price
Cons: Worst Customer Service

I got the Luna mattress in late 2007 and have been very pleased with the sleep I have received since that time.  However, the top foam material is starting to crack and also slide away from the underlying foam.  These layers use to be flush when I got the product.

My repeated attempts to contact Bergad to ask about this problem have gone unanswered and I would have to rate this the worst customer service experience I have had. 

I plan on filing a complaint with the BBB.

Pros: good for about a year . . .
Cons: mattress will not hold up-- foam not dense enough, even if you are very light.

If you call with a problem, like i did (a defective mattress) and reach customer service rep "Roseann" she will be of no help. Will give you the run around. Told me to fax in my receipt, which I did then when I called to see if she received it, she stated she did and it was on the "manager's desk" and that he would call me within the next day. Never called. I then emailed to say, "what's up?" never heard back from her. This went on for over three weeks. Finally called back and spoke to "Saul" who said he would "look into this."

Pros: Very comfortable
Cons: Customer service not helpful

For some reason my original message didn't post, so here goes.

These reviews have been helpful. We have a store locally that carries Isoform, and the firm mattress is extremely comfortable--we're considering purchasing one. However, overall customer service has not been good and I'm concerned about the numerous complaints by reviewers regarding phone/online customer service, especially if the buyer has problems with the product. Also, I'd like to hear more from reviewers after they've owned their bed for one+ years--is it holding up? Is it still comfortable? How much indentation? A few reviewers have expressed problems with wear/degradation that's causing sleepless nights, and I'd like to find out if this product will stay comfortable for the long haul. Thank you.

Pros: it was much cheaper than a tempurpedic
Cons: it doesn't last

We bought our bergads isoform mattress a little over 3 years ago. It was great up until my wife started having some back pain that she never had before. Then a while later I noticed I was waking with lower back pain. We knew that the mattress was softer on the sides that we slept on and that is felt as though there was a dip on either side. We switched to sleeping on the bed in the spare room and the back pain was immediately gone.

Bergads claims that the breakdown of the foam is normal wear and is not covered by their warranty. There is a perceptible dip on either side of the bed but not the 3/4 inch that is required to be a manufacturing defect.

We demonstrated to them the problem by placing a brick at different locations on the mattress and took pictures of the differing heights it sank to. In some placed it sank less than 1/8 inch in others it sank almost a whole inch. Effectively this mattress sleeps like a mattress with broken springs.

My parents have had a tempurpedic for 8 years and I feel no perceptible sag in it.

Pros: Can't think of any
Cons: Way to soft, horrible customer service

I ordered a 4 inch mattress topper from them. I didn't like it because I sank so far down into it that is was like sleeping on the worst mattress of my life!! I then called the company to ask to send it back, since they advertise a 90day sleep trial and they wouldn't take it back. What a joke!!! I think I am going to take them to small claims court to get my money back since they advertise that you can return items, but you really can't. I am extremely dissatisfied and unhappy with the product and the service.

Pros: Cool. Not too soft. Reasonably priced.
Cons: Not too soft (if you like really soft mattresses)

We bought an Isoform mattress for one bed and were very pleased. We then bought a different brand for another bed because it was on sale. The other brand was too hot and less deforming than the Isoform, and we were quite unhappy with it. We went to a lot of trouble to return it, and then bought a second Isoform. Now we're happy. It really is an excellent mattress, and our experience with the company has been completely positive.

Pros: Very comfortable when i first bought the mattress.Customer service great when selling the mattress.
Cons: After 2 years foam started to crack.Merchant did not honor warranty.Put on hold forever.

The mattress was good for about 2 years after that it started to develop massive cracks in the foam.I called customer service.
They said to sent pictures of the mattress which I did.Everytime i called they would put me on hold forever.They never honored the 10 year warranty they promised.Because it was an expensive mattress i had to overlay it with a 3 inch isofoam pad from sinking into the cracks.

Pros: feels nice, cheap, doesn't retain too much heat.
Cons: smells really bad for the first 3 days. Takes getting use to (first night sucks)

After reading many reviews I decided to buy the isoform Opulence Bed and boxspring. I was worried because I have tested many foam beds and everyone but the temperpedic bed was terrible. After what seemed like forever (ordered between Christmas and New Years) I finally received it. The bed was better than all others I have tried and personally worked better for me than the temperpedic I tested. I ordered the Opulence because it was more firm that others but isn't too firm. I get really hot at night and was worried about a soft foam bed retaining body heat. I have had it a week and so far that has not been a problem. I like the bed and you can not beat the price.

Pros: Supportive mattress Does not sag in the middle or ends
Cons: Extremely firm - you might wake up sore Only one sided - no flip

I bought this mattress in April 2005. I strongly considered returning it because it's so firm that I was waking up with pressure sores. I'm 6'2", 185 lbs with an athletic build. I decided to try this mattress because of my herniated disk at L5-S1. My previous mattress was on the soft side, had begun to sag in the middle and I was waking up with severe back pain on a frequent basis. Anyway, I decided to work with this mattress because the temperpedic mattress cost around 3 times more, and I tried them out at the nearby Relax the Back store, and did not find them to be much more comfortable. Long story short, I went to overstock.com and bought 3 items that made this bed comfortable enough to sleep on: a urathene mattress topper, a feather down mattress topper, and a mattress cover. It took these 3 items to make this rock hard mattress comfortable enough to sleep on, while still having the support I need for my back.

Pros: Good quality BUT TOO FIRM
Cons: Poor customer communications /poor attitude

Way firmer than competing name brand - a bit too firm but that is a subjective call for most - but I found the pillow to be almost rigid. Nice quality but just too firm.

Shipping was mishandled and item was shipped to wrong address but confusion ensued between the shipping address and the billing address. They offered so solutions and were generally less than helpful after they shipped to billing address 400 miles away.

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