Black & Decker B2000 Bread Machine

Pros: When it worked, made excellent bread
Cons: Once something breaks, you have to buy a new one. No parts available.

We have had our B&D B2000 Breadmaker for 1 1/2 years and a small part broke. B&D's reply to our questions (done by e-mail as three calls on the 1-800 line had us on hold for an accumulated time of an hour - never spoke to a person) was that we should buy a new one. They offered us a "low complimentary cost" on a new one. When I inquired what that was, the cost was more than I could buy a new one here at a local store. B&D never offered to assist us in getting it repaired.

Pros: Two out of three machines made good bread
Cons: Poor durability, parts impossible to find.

The Black and Decker breadmakers make good bread when you get one that works. One of the three I've owned baked too hot and the loaf would always come out over-done and almost burnt unless I pulled it out 20 minutes before the bake cycle was done. The other two baked very well but after about a year they failed in the bottom gasket where the drive axle goes through the pan. That's way too soon for an appliance that costs about $100 CDN.

I liked the first one I had so much that I tried two more, but never again.

Pros: Makes good bread when it works
Cons: Impossible to repair

It is absolutely impossible to buy spares for this machine. It appears that this is B & D policy. Do not buy one.

Pros: Easy to use and clean.
Cons: Unit is not repairable.

Two paddle machine; worked fine until one paddle failed to turn.
Took the machine apart to discover that a plastic pulley driving the paddle had broken. This part is not strong enough to handle the load.
I understand that replacement parts are not available so it's a throw-away.
I would not buy B&D again!

Pros: Worked great ... for a while
Cons: Poor customer service and no parts available.

In this day ... with everyone talking about the three R's (reduce, reuse & recycle), i'd like to replace the bottom mixing bearing & continue using the "breadmaker Plus" but poor customer service and no parts available makes this a throw away item.

How very sad... spend your money on another corp. B&D should not be in the breadmaking business. They won't get any more dough from me.

Pros: Nice bread, when the machine works
Cons: Breaks too easily
pizza dough setting only makes one pizza

After using it about 20 times, the machine broke. It was on sale, so I couldn't get a refund. The motor would run, but the paddle wouldn't turn. I was later told the reason Sears had it on sale was because it broke easily.  I won't buy this brand again.