Bragada Crowne Mattress

Pros: 1/1/09
Excellent followup by company to customer concerns. Improvement in back problems noted.
Cons: None so far. 

Purchased the Madison model in October 2008. Did not receive a reply to several concerns. I noted that the company states in their FAQs that a mattress pad is not necessary but the warranty states it is the responsibility of the consumer to protect the mattress with a pad. Also, don't expect the product you receive to look like the item pictured on the website. The "European style box pillow-top" is simply a stitching around the side of the mattress.

12/12/08 Received an e-mail from company a day after my review ( no response previously for a 40 day period). They did respond to my concerns but the mattress pad issue is still confusing as I don't want to add a layer of material that might affect the heat sensing properties of the foam. We do feel better now about our purchase. 

1/5/09
The president of the company has responded to my concerns about the mattress pad and the style of the boxtop. He has been very helpful in providing information via several e-mails. He also stated that a system problem prevented the company from accessing my initial e-mails. We are very happy with the mattress and the company's concern for customer satisfaction.

Pros: The sales people are very polite and eager to sell their product.
Cons: The product does not hold it's support past four months.

We purchased the Silver Cloud January 06. It was great at first, very supportive. But after four months, we noticed the support was less and could see indentations where we slept. At six months, I notified Bragada's customer service and was treated very rudely. I waited four more months and contacted them again. This time they said I should take pictures and e-mail them and they would determine if the indentations met their warranty. Of course it didn't because it has to be l.75" of an indentation. And they say they can tell that from a picture. Give me a break!! So beware and don't listen to the sales people when they tell you about the lifetime warranty, it's a joke. My advice is, save your money and your aggravation, and don't buy a Bragada mattress.

Pros: longer,more restful sleep
Cons: sits a bit high.

I recently bought your Bragada mattress and box spring and just wanted to tell you how happy I am with it.
I'm a side sleeper,and was constantly suffering from stiff neck,lower back pain,and thought 4 hours sleep was normal for me .I knew I needed a new mattress,I just didn't realize how bad until I decided on memory foam and the Bragada brand...
I instantly slept longer with no neck or back pain,I wake refreshed!
I'd recommend memory foam,and the Bragata brand anytime.
thanks again,
Bob Eick
07076

Pros: It was good the 1st couple of months
Cons: Not worth $997.00

The bed was amazing the fist 2 to 3 months. Great if you sleep face up but if you sleep face down you will become a side sleeper because the bed hammocks in the middle, sometimes making it hard to sleep in. In a nut shell don't bother spending the $997.00 that I spent on the queen size version. I wish I can go back and tell myself and spend $400 more for the temperpedic or the sealy's posture pedic version of it.

Pros: love the comfort
Cons: gets to hot

we have been sleeping on our mattress, its the primier, for
about a week now, and i don't know if its because we have
been sleeping on a water bed for 25 years and it will just
take time to ajust to it but the bed gets so hot,wondering if anyone else had that problem.

Pros: If you like a hard bed, its perfect.
Cons: It's hard, Doesn't conform, and is down right horrible!

Ever since we got our mattress, my back hurts, my butt bone has been very sore, and if I lay on my side, I wake up with pains shooting through my shoulder. When we received our mattress it was frozen, yes frozen! It took three days to thaw out and it felt as if we were sleeping on a brick. n When it finally thawed out, it was okay for a couple of weeks (I stress only OK), but now my husband's side sags, and my side doesn't give at all. I would not recommend this mattress, but instead would recommend the sleep number! MUCH MUCH Better!

Pros: Feels comfortable, but not worth the stink
Cons: no disclosure or info for allergic or sensitive people

I read the reviews, and had a personal referral, so I went ahead and sprung for a Bragada mattress. I have chemical sensitivities, so I ordered the "eco-foam" This thing has been off gassing for two weeks now, stinks to high heaven and gives me a headache when I get near it. They are non-responsive about the problem, and say that the contents of the foam formula are "proprietary." Boy am I sorry I gave my $1000 to these people. I'm going to get rid of the stinker.

Pros: ease of ordering
Cons: ineffective warranty

I bought a Bragada Silver Cloud and after only a few months sleeping on it, it developed a rut that I continuously roll into.  I contacted Bragada and the Warranty does not kick in until the rut is 1.75 inches deep.  You must be able to photgraph it by placing something straight across the top and using a ruler to show the indent without any pressure being applied.  Given the box pillow top that is stretched across the top, I'm not sure that will ever be possible barring a complete collapse.  Even without that, 1.75 inches by itself is an extremely deep hole for any bed.  Since the matress and box spring are too heavy for me to move, I'm now sleeping in my guest room.  I guess I'll have to find my own solution, as td1961 did.  P.S.  I'm 5'9" and 140 lbs so it's not like excess weight caused the rut.

Pros: Bragada foam mattress's look like real beds not a square block of foam.
Cons: Yes, buying site unseen is very scary

I received my new bed two weeks ago and I just wanted to let you know that is the greatest mattress i have ever slept on!!! I feel so good in the morning, no more pain in my back anymore. I did a lot of research before buying this bed, and found your company to be the best in value and price. I fall asleep on my back and wake up on my back, no more tossing and turning. I want to thank you and your staff for making such a wonderful product.

Respectively, Greg Manning

Pros: My mattress is soft yet supports. Made to order. Feels great on my achy body!
Cons: NONE!

I have chronic pain along with fybromalgia, migraines. I used to wake up several times a night, every night from pain. My whole body would just ache. I purchased my Bragada in November 2007 after shopping around for months. Honestly its as though my mattress was designed for someone in my condition. I not only sleep well but I wake up feeling wonderful. I laugh cause the one thing I dreaded doing, ( sleeping ), is now something I look forward to. I have spent so much money in the past on bedding, egg shells, featherbeds, by the time I was finished my sheets didn't fit my bed. My mattress is a piece of AHH. I recommend this mattress to anyone especially those who have pain. I also have shopped around and you can't beat BRAGADA's price. Your BRAGADA is ready to use when it arrives, other companies say with their product you need to let it sit so the mattress can go back into shape and air out the smell. I love my Bragada!!!! Thank you!

p.s. Your Bragada is made to order :)

Pros: I look forward going to sleep because of this mattress
Cons: None, so far

My husband and I have a Bragada mattress and it's great! My husband woke up yesterday morning and claimed he felt an inch taller. We LOVE our new mattress and wish we would have purchased it earlier to avoid the back problems and restless sleep our old mattress caused. I'm interested to know how the mattress will feel after use and after reading some of the reviews, but I have high hopes. I liked the ability to buy online at a great price, but some kind of trial period would have been nice just in case we didn't like it. For me, it was definately worth the risk.

Pros: Soft yet supportive, conforms to your body, aleiviates pain in your hips backs and shoulders
Cons: have not found one yet

I love my new Bragada mattress!! I have never slept more soundly in my entire life. I have horrible back and hip trouble and I'm so excited that the very next morning i awoke without the normal pain and aching i normally feel in the mornings. My father who is due to have back surgury feb 5th is buying this mattress (Waldorf)so he can recover more comfortably. If you have been thinking about getting a memory foam mattress there is no need to pay so much for the tempur pedic brand,I have slept on both the bragada and the tempur pedic and i love my bragada more because it came with a pillow top for added comfort and softness. If you want a pillow top from tempur pedic you pay 3700$ at least Bragada is much less than that And so worth it, I promise you you will not regret buying a mattress from Bragada It will be the most important purchase you make .You need a good nights sleep.

Pros: comfortable, affordable, great customer service and a really great warranty
Cons: none so far

My husband and I had been looking at a Tempurpedic mattress for quite some time but I was having a hard time coming up with that kind of money for a mattress. Even a payment plan seemed unreasonable. I found Bragada online and after reading through their website and then calling to talk to customer service we decided to give them a shot. Considering their prices are a ton more affordable then Tempurpedic it really was our best option.

I got the order a little over a week and have had NO complaints about this mattress. I believe that it was a great choice for us. Stop believing all of the hype about Tempurpedic's being the best because nothing should have to cost that much for your comfort.

Pros: Quick shipping time, easy set up, comfort, customer assistance (Kerri was great)and warranty.
Cons: It weighs 100 lbs, so you may need assistance getting it in your house.

With the assistance of Kerri Arndt I purchased a queen-sized “Avalon” memory foam mattress. It arrived within a week and I am pretty sure this is the best purchase I have ever made! I had put a lot of research into memory foam beds. In the end I went with Bragada because my research had lead me to the fact that the higher density 5.3 lbs. foam would last longer and provide more comfort than many of the other “lower density” beds on the market. I now experience a longer lasting, more restful sleep and I can thank Kerri and Bragada for that! My parents were so impressed with the bed that they have said their next bed purchase will be an Avalon as well. Thanks, and I will continue to tell my friends and family to call Bragada about a bed before they call anyone else!

Will Strickland- NC

Pros: No more back/shoulder pain. Love my new Bragada
Cons: Difficult to purchase a mattress via the web without trying it first.

I just wanted to express my sincerest gratitude toward the entire Bragada Mattress Company. Prior to dealing with Bragada I had a nightmare of an experience with a well known mattress company that sounds a lot like "SLEEPY'S". Without boring you with all the details, please know that they have reaffirmed my confidence in dealing with larger scale companies.

Prior to receiving my "cloud" (silver cloud mattress), I used to wake up with lower back pain as well as pain in my shoulders. After just three nights on my new Bragada Silver Cloud, the pain is gone! I love to sleep again!

If you are considering purchasing a Bragada memory foam mattress, DO IT! I too was hesitant about purchasing a mattress that you can't try. Thus a friend and I took a "road trip" from Southern NJ to Poughkeepsie NY just to try the Bragada Silver Cloud mattress. It is everything they say it is.

Thanks to Bragada for such a wonderful product. You're the best!

Respectfully

Bonnie Hackney