Britannia Coventry Hill Hotel

Pros: convenient to bus station and downtown
Cons: stale smoke odor, unhelpful staff, some poor food items.

don't stay in this hotel! every corner of it reeks of stale cigarette smoke. the staff are like characters from movies such as, "Invaders from Mars"; i. e., they don't make eye contact, have no idea what they're doing.

Many rooms had warped, cracked linoleum flooring in the bathroom; in my room the two faucets on the bathtub did not work, the spout was broken off leaving a jagged metal piece.

the two desserts offered for dinner in dining room were tasteless, cardboard-like and not fit to eat.

this place needs to be closed and re-built.