Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community May 27, 2006
Pros: easy to use, not too expensive, prints confirmation sheet without asking, warranty
Cons: none
Summary: The requirement of basically any office now, is to have a fax machine. Not just any fax machine either, but one that can handle a large load of work, and can do so with ease. Nobody wants to waste time trying to figure out the fax machine, or spend ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 16, 2009
Pros: Great if time is the essence of a transaction. No substitute for e-Mail Attachments.
Cons: A curiosity with Cranky Protocols, misfires on occasion.
Summary: brother FAX-2820 - Still Hanging In There.--- Also known as "IntelliFax" but not on the carton.-- We found several of these for sale, refurbished, $50 at Fry'sTHE PROBLEM Our old FAX Machine, a pre Y2K brother ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 2, 2008
Pros: Faxes fast
Cons: Breaks easily
Summary: I bought this fax machine from Staples, and I bought the protection plan for $30. The machine worked great for 6 six months, then it just stopped working. So I hauled it back to Staples, they replaced it I paid another $30 for a new protection plan and ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 18, 2008
Pros: Sharp text at lowest settings, no curling, easy setup, connects to pc, junk faxes less.
Cons: Paper jams occur when humidity is high.
Summary: The Brother Intellifax 2820 was bought to replace a Sharp fax that suddenly stopped feeding the paper. After looking online at various non-laser faxes which either received poor ratings or good ratings but had small ink cartridges, I decided that a ... read more
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Rated a Helpful Review by the Epinions community
Jan 18, 2008
Pros: None -
Cons: Printed paper gets wadded up in narrow area where it's supposed to come out
Summary: I and my partners over the years have bought and used Brother fax machines in our offices. When my Intellifax 2800 finally wore out (nice machine - I had two), I went to Staples to find that the 2800 is no longer made but that there is now the 2820. ... read more
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Rated a Helpful Review by the Epinions community
Oct 25, 2005
Pros: A full featured fax/copier in a small footprint. Reliable Brother quality with accessible support.
Cons: None so far
Summary: Over 3 years ago I bought a Brother FAX 560 for light faxing duties (25 to 50 a month) in my home office. This was a very adequate fax machine and copier. I can count on the fingers of one hand the number of jams that occured over the 3 year period. ... read more
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- Express Reviews
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Not rated yet by the Epinions community Jul 5, 2012
Pros: middle of the road price tag
Cons: broke after 3 months; terrible customer service; 1 year warranty is cosmetic and ineffective.
Summary: Our Intellifax 2820 is 3 months old and began having the "no paper fed" error just last week. I researched the warranty and found a 1 year limited policy in place. I called the 877 number for brother and began the arduous task of troubleshooting the
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Not rated yet by the Epinions community Apr 14, 2011
Pros: jam.fair quality good features.for 20 fax per day only.
Cons: Curls received faxed. Throw away on the floor and gives pager
Summary: It curls the paper when receive a fax therefore ,If you are getting 2 pages of fax in row, be sure to find it on the floor. Can not hold more than 20 pages of received fax. it will throw away on the floor and cause to jam in the machine. The feature of
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Not rated yet by the Epinions community Jun 15, 2010
Pros: Prints nice
Cons: JAMS, JAMS, JAMS!!!!!!!!!!!!!!!!!!
Summary: Purchased six (6) units to be used in our pharmacies. Worked great for 3 months or so, then they all started jamming, and i mean 5 out of 6 times jamming. Took them all into our local Brothers service center to be cleaned and fixed. The tech said the
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Not rated yet by the Epinions community Jun 6, 2010
Pros: Don't ask me, I tried it for less than an hour....
Cons: ....8.8 Ampers? Forgetaboutit
Summary: I don't know how good or bad this product is.... All I know is that from hour one, when a test-fax arrived, or I tried making a copy, and tried again -- my circuit breaker kept tripping! I checked this machine's label --- and was totally SHOCKED
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Rated Show by the Epinions community Jan 22, 2009
Pros: Toner Life (using toner save mode) & functionality of unit
Cons: Like other people said this thing JAMS like crazy & wastes paper and toner.
Summary: Nice affordable well rounded machine. My toner cartridge is at 5K pages and only 50% used up. The jamming situation is bad because I tend to reprint many documents or I open up the back to have to pull the documents out. Technical support is
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Not rated yet by the Epinions community Aug 13, 2008
Pros: The history of these machines is good in general
Cons: I think the quality has declined or there are some lemons out there!
Summary: After using a Brother 2800 at our office for years with no problems, then a 2820 for almost 2 years, I purchased another 2820 for home several months ago--still no problems, but it is used much less than the office fax. Recently a terrible grinding noise
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Rated Show by the Epinions community Aug 2, 2007
Pros: Fairly fast and easy to use as long as the fax goes the first time.
Cons: Inability to set the redials and interval really sucks.
Too many bugs in the system.
Summary: Overall this machine is a let down. We own two of these machines and they both have had problems. One of which we had to send for repairs. But, overall it the little things that make this a poor choice. First off you cannot set the number of redials,
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Rated Show by the Epinions community Feb 18, 2007
Pros: Easy set up, small footprint, great print quality, great price.
Cons: I honestly can't think of a single one
Summary: I work as a consultant from home, and had until recently been resisting getting a fax machine -- frankly for no good reason other than that it seemed like there were an overwhelming number of choices. I had also been going downstairs to use my husband's
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Rated Show by the Epinions community Sep 23, 2006
Pros: Fast, high quality printing. Cheap.
Cons: None
Summary: Just wanted to say you can now print from a wireless network with this printer. A review from last year said you couldn't but with new driver you can. This seems to be a awesome printer/fax for the money. Costco has them now for $179-$30 rebate as
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Rated Show by the Epinions community Jul 19, 2006
Pros: cheap for laser printing; has Mac interface
Cons: machine totally shuts down when "toner empty" sensor activates
Summary: I purchased this a 6 months ago for light duty fax work, and it has worked reasonably well: out of 1000 pages printed there were only 4 paper jams. However, yesterday it notified me that my toner was empty and I needed replacement cartridge (which I
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Rated Show by the Epinions community May 17, 2006
Pros: WHAT CAN I SAY IT IS THE BEST, WISH ALL PRODUCTS THIS GOOD.
Cons: WHERE THE PAPER EXITS COULD BE BETTER, BUT OTHER THAN THAT,EXCELLENT.
Summary: I HAVE OWNED A NUMBER OF FAX MACHINES, BECAUSE OF THE BUSINESS THAT I AM IN AND I PRESENTLY OWN A PANASONIC, A SHARP AND AN OLDER MODEL BROTHER MFC 3220C. THIS ONE IS THE BEST, IN FACT, SO GOOD, BOUGHT ANOTHER ONE TO
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Rated Show by the Epinions community Aug 12, 2005
Pros: laser fax, copier and printer; fast;quality and ease of use are good
Cons: printer driver not in box, nothing about printing in manual;apparently won't support wireless printing
Summary: I bought the Brother 2820 after returning a Canon L80 when I discovered the Canon wouldn't support printing from a Mac. The Brother was easier to set up than the Canon, takes a little less space and is faster. So far I have been extremely pleased. Only
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Rated Show by the Epinions community May 27, 2005
Pros: Fantastic Fax, copier and printer.
Cons: No Con's see great review.
Summary: I bought this for the new business it is great for faxing and copying but when I went and looked for the software for the printing it wasn't there. I called Brother's customer support they are very nice people they told me I had to get the driver from
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