Cat Genie Cat Box Reviews

Cat Genie Cat Box

56 ratings (55 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • The CatGenie waves its magic rake and *POOF* the poop is gone!

    Aug 13, 2009 by
    Rated a Very Helpful Review
    Pros: Saves time, reduces cat odors
    Cons: Litter gets everywhere, needs occasional deep cleanings

    Summary: I purchased a CatGenie unit a little over two months ago to set up in my new home.  I share my home with one medium sized adult female cat, Willow.  Willow is a fairly easy going cat who has never given us litter box problems either prior to, ... read more

  • The wonders of The Cat Genie

    Jan 20, 2014 by
    Rated a Very Helpful Review
    Pros: Convenience, easy to use, reliable
    Cons: Price and accessibility

    Summary: I arrived home after a long day at work to an awful smell that isn’t there usually, it came from my automatic cat box which uses claws to drag their “business” to a separate container for a somewhat easy removal but that day, it broke! ... read more

  • Cat Genie is Great

    Jun 28, 2013 by
    Rated a Very Helpful Review
    Pros: No litterbox smell!!!!!
    Self-cleaning and drying!
    Cons: Kinda pricy
    Litter gets everywhere
    Remembering to order the cleaner cartridge before the old one runs out

    Summary: We have owned our Cat Genie for several years and overall it is wonderful.  Simply described it is a self-cleaning litterbox.  With most automatic litterboxes you still have to empty a plastic recepticle...and how many times have you tried to ... read more

  • Cat Genie has many problems

    Mar 15, 2013 by
    Not yet rated.
    Pros: It's a good idea --- in theory
    Cons: There are very many major issues with this product!

    Summary: Purchased machine 1 1/2 yrs ago & it's been nothing but problems.  1st was getting my older cat to use it, that took weeks.  Next, the thing started beeping after it ran & manual didn't cover anything that applied to this ... read more

  • Cat Genie NOT MAID

    Dec 17, 2012 by
    Rated a Helpful Review
    Pros: No daily scoopin, no pee smell, much more sanitary than a box!
    Cons: It is not maintenance free but what is???

    Summary: OK SO the first mistake everyone seems to make about this product is that there will be NO work involved...WRONG!!!  It does a great job as long as you are willing to put in the maintenance work!This is SO much nicer than having a disgustingly ... read more

  • Cat Genie is worth the price

    Dec 4, 2012 by
    Rated a Very Helpful Review
    Pros: No scooping, no odors. Less expense than anticipated. Litter box is sanitized every day.
    Cons: A bit more expensive than box and litter. Need a drain and water supply nearby.

    Summary: I've had my Cat Genie for 2 years, operating continually, for 2 large cats. The machine has done a wonderful job of eliminating cat-box odors, being low maintenance, and easy to use. We permanently plumbed ours to the drain and water supply, and ... read more

  • It's okay....

    Nov 15, 2012 by
    Not yet rated.
    Pros: Time saver & smell reducer... when it feels like working. 
    Cons: Malfunctions and needs deep cleaning by hand once a month. 

    Summary: I've owned my Cat Genie for about 8 months now. I works decently for a machine, but often does not completely clean the bowl and rather makes "Poo soup" while cleaning; Leaving a fresh bowl with many mini turds left ... read more

  • Works Great Until it Doesn't *AWFUL CUSTOMER SERVICE*

    Sep 12, 2012 by
    Not yet rated.
    Pros: Works well when it's working.
    Cons: Terrible customer service. Loud

    Summary: For the most part, this product has worked well for the past 7 months. Yes it's loud and bulky but, for the most part, it was nice to not have to deal with the litter box, that is, until the thing completely stopped working. It stopped draining so, of ... read more

  • Purchase at your own risk!!!

    Jun 25, 2012 by
    Rated a Very Helpful Review
    Pros: The unit really does smell nice WHEN it works properly.
    Cons: Read this review along with the others.

    Summary: My fiance and I purchased the Cat Genie because we thought it would be a much easier and more sanitary alternative to traditional cat litter.  Man, were we wrong!  I will admit, the unit worked well for about the first eight months; however, ... read more

  • I LOVE mine!

    Jun 8, 2012 by
    Not yet rated.
    Pros: EFFECTIVE, reliable, self-cleaning, wonderful, did I mention effective?
    Cons: I still have to buy supplies. 

    Summary: I have had several automatic litter boxes, and every single one of them required me to handle cat poo in some way.  This one does not. They all required maintenance, some more often than others, and I can't tell you how often the "rake" broke on the ... read more

  • BAD REVIEWS TRUE!! DON'T BUY!!

    Feb 26, 2012 by
    Not yet rated.
    Pros: Cat doesn't smell like scoop away litter. That's the only one.
    Cons: The vile, putrid odor that the genie creates and leaves hanging in your house.

    Summary: Honestly, it doesn't work well. Like most people here said, the scooper breaks the poop and leaves small pieces that get blown dry; this stinks up your house and you have to pick out the pieces. Beneath the center of the bowl, there's a post that the ... read more

  • 120 better than 60 model.

    Jul 26, 2011 by
    Not yet rated.
    Pros: Cat activation. Quiet timer operation. Super cleaner cartridge.
    Cons: None yet.

    Summary: This is the second Cat Genie that we have owned. The original 60 unit was purchased for a 18 year old cat we had that was very ill. We could not keep up with all the litter changes necessary so the Genie was a wonderful thing. About a year and a half ... read more

  • The best!!!

    Mar 2, 2011 by
    Rated a Helpful Review
    Pros: clean
    no smell
    easy set up
    cheaper than litter
    Cons: none!

    Summary: This is by far the best thing I ever purchased.  I have a bad back which had gotten so bad I couldn't carry cat litter anymore and found it very hard to clean the litter box.  As any cat owner, I couldn't bare to part with my babies, so when I ... read more

  • The worst customer service ever! Unit is un-reliable and only cleans ~90%!

    Apr 17, 2010 by
    Not yet rated.
    Pros: When it works, it's sanitary, smells better than regular cat box! :)
    Cons: The unit is; Customer service is HORRIBLE; Very expensive.

    Summary: I have owned a CatGenie 120 (newest model) for about 3 weeks now. It only worked for about 1 week and then the Processing Unit (the heavy, big block that runs the washing and has the digital buttons on it) began beeping out of control, stating that the ... read more

  • Not as advertised

    Feb 25, 2010 by
    Not yet rated.
    Pros: When it got all the poop, it was awesome.
    Cons: Worst smell ever, that you actually pay to smell.

    Summary: The catgenie 120(yes, the upgraded model) was an amazing concept, I spent almost $500.00 on a cat box and accessories and the shipping for all items. We really tried to make this work, my 2 kittens took to it right away. We had the unit for only 9 days ... read more

  • Perfect... if you have perfect cats

    Feb 24, 2010 by
    Not yet rated.
    Pros: Works great if your cat only urinates in it.
    Cons: Bad smell. Not every cat is perfect. Unsanitary granules get everywhere

    Summary: I thought when I bought the cat genie all my litter scooping prayers would be answered. Not so much. Its more of a nightmare than a dream. The product works exactly as they say it will, with a few major exceptions.My one cat (I have two) did not ... read more

  • Waste of money and time!

    Jan 15, 2010 by
    Not yet rated.
    Pros: There are none.
    Cons: YOU NAME IT!

    Summary: I have been having problems with my cat genie almost as soon as I got it. I would definitely not recommend this product to anyone and would like to warn anyone who is thinking of buying one of what they are in for. I started having problems with the ... read more

  • A Real Toilet for the Cat

    Dec 24, 2009 by
    Rated a Very Helpful Review
    Pros: Needs human interaction only a few times a year, eco-friendly
    Cons: Noisy unit operation, expensive

    Summary: Years ago I never would have considered spending this much on a catbox, but then both my husband and I got injuries that make it difficult and painful for us to clean the catbox, or even lift the heavy boxes of litter.  Animal lovers that we ... read more

  • Quite possibly the worst thing you could ever buy

    Dec 23, 2009 by
    Not yet rated.
    Pros: Interesting stories of woe when asked about the worst thing that ever happened to you.
    Cons: Too many to mention.

    Summary: I purchased the product and have had noting but trouble with it since day one. This is perhaps the most frustrating product I have ever used in my entire life. If you love playing with cate feces, this is your ticket to cat crap bliss. There is a ... read more

  • Be aware of this product!!!!

    Dec 19, 2009 by
    Not yet rated.
    Pros:   Save the hassle of buying this and donate the money to a shelter.
    Cons: -Prepare to be ripped off
    -Customer support does not exsist

    Summary:  My first month of using this item was great. I actually enjoyed being in the room and watching it go to town. I liked it so much that I made a recommendation to a few close friends. We bought this product because my wife is pregnant and ... read more

  • Caveat Emptor

    Dec 6, 2009 by
    Not yet rated.
    Pros: works great when it works
    Cons: This could work SO much better with a couple tiny changes.

    Summary: This product is superbly engineered, but the implementation sabotages the entire experience. I've had a CatGenie 60 for about three years, and upgraded to a CatGenie 120 about 5 months ago. When it works, it works well. When something just a little ... read more

Showing 1-20 of 55 reviews
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