Pros: Open 7 days a week,Free E-Bill pay,Check your balance(s) anytime, Cons: None
We've been customers of Commerce Bank for almost 4 years now. We used to bank at First Union but were tired of the lousy customer service and terrible hours of operation. Calling them for questions was aggravating as well and we just had enough. ...
Pros: Customer Service very helpful, lots of locations in the Philadelphia area Cons: Online Banking site needs some work
I first starting seeing Commerce Banks popping up about 3 or 4 years ago. At the time, I didnt really know much about them, and wasnt really looking to change my banking habits. But after the fiasco with ...
Pros: They are old time in their devotion to customer service serving todays customer Cons: none worth mentioning, what a relief!
I have banked with many banks in my life. Essentially, you put your money in, take your money out,occasionally speak with the lady at the desk, and that's it. You really don't give it much of a thought. You do pause and take a moment to ask yourself why...
Pros: Great hours, no hidden fees, accurate and dependable Cons: none to speak of
What's not to love about a bank that has Sunday hours, and even has hours most major holidays? Commerce Bank is the most convenient bank I have ever used. I have been with them for almost five years, and in that time I have never had a problem. No ...
Pros: Lollipops and coloring books Cons: They don't know what they are doing!
I was looking around for a new bank since my bank was beginning to get expensive with fees. Last month I paid about $45 for falling below the minimum balance requirement. I found a Commerce Bank in my town and figured I would give them a try. That ...
Pros: Friendly, competent, low fees... Cons: None so far...
Citibank was adequate, but the fees were too high. So I switched to Washington Mutual which offered low fees -- along with hostile, lying incompetence. Commerce Bank now looks set to become my bank for a long time. They have the most generous fee...
Pros: Excellent branch staff, warm , friendly, attentive and efficient. Cons: Customer service extremely lacking in customer support. No follow up with customer. Lax security.
The absolute best account opening experiences I have ever had. A friendly and inviting person greets you at the door and immediately seeks to direct you to the service you need. The associate was prompt, attentive and jovial. All my question were ...
Pros: ONLINE BANKING, ONLINE BANKING, ONLINE BANKING! Cons: VERY low interest rates for accounts. Poor head branch customer service.
To say that this bank is convenient is an understatement. I do ALL of my banking and check writing online... without any fees. I do all of my bills online now, and it's simple. Set up who you're paying to (once), type in the amount, click (almost ...
Pros: Open seven days a week. Nice change machine "Penny Arcade" Cons: Very Deceiving
This review is not given in a hap hazard fashion. I have been a customer of Commerce Bank for 11 years. When I first became a customer I couldn't tell enough people about how wonderful my bank was. They were open 7 days a week. They had late night ...
Pros: Rates, Customer Service, Real People Cons: They need more branches
I just have to take another moment to give a lot of credit to where credit is due. My banking experience at Commerce Bank has been more positive than I could have ever imagined. I have never seen a bank willing to actually put themselves in their ...
Pros: Convenient branch locations & hours; after annual Debit card fee, then unlimited "free" use Cons: No longer a blue collar worker's bank; high penalty fees
I've been a Commerce Bank customer for about 10 years. Over time, the fee penalties and implementation schedule have become ridiculously and harshly punitive. I've never agreed with the minimum balance requirement forced on us by the banking ...
Pros: free checking and money orders, no minimum balance checking, courteous service, change machine, open daily Cons: none yet
I despise banks. I know that they are necessary for the functioning of society, the smooth flow of commerce, readily available capital for the building of blah blah blah but I still hate them. I hate the petty manner in which they operate, petty...
Pros: Change counter, weekend branch hours, helpful staff Cons: Too-long delay between deposit and access to funds
I recently switched banks, and chose Commerce Bank out of all the banks in the NYC area due in large part to the reviews it received on this website. This bank certainly has some features I appreciate: free online bill pay, scans of checks sent to me ...
Pros: The days and hours of operation are great. Cons: Money tends to disappear,I have had some bizarre "transaction" fees.
I have banked with Commerce Bank for quite a few years, and I started out with high opinions. However in the last year I have seen a dramatic change in the customer service. I find the website is undergoing maintenance all the time, which blocks you ...
Pros: Excellent Customer Service, No Hidden Fees, Open 7 Days A Week, Open later Cons: None
Well I became a customer of Commerce almost 3 years ago. I have never been charged a fee for having an account there! The best thing is the customer service! I had a problem with my mortgage company over a bill pay. The mortgage company claimed they...
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