Commerce Bank (NY-NJ-PA-DE)

Pros: Live Assistance on Phone
Cons: Lake of supervision, Service Fee, Penny Arcade

Commerce Bank has recently merged with TD bank. Beware of the changes to come! Commerce was always known for their great customer service and long hours. They are known as a retail bank. They do not have free checking accounts, as if you go below 100 ...

Pros: Hours (Open 7 days, often late) Fast Deposits Convenient Locations
Cons: Long Lines Unexpected Fees Clueless Reps

Before I begin, I would just like to state that I agree with both sides of the Fee argument. On one hand, living paycheck-to-paycheck is no way to go through life and you really need better budgeting skills and on the other, the increase in the number of ...

Pros: No any longer. Good luck those that stay.
Cons: NO CUSTOMER SERVICE!

I have banked with Commerce Bank in New Jersey for over 15 years. Until the past year I have been 110% overjoyed with the service I have received. But recently I feel that Commerce no longer cares about their customers. You know, the little people that ...

Pros: I don't know. Lollipops?
Cons: Duplicitous management strategies designed to take money from the poorest of customers.

Commerce is just like any other bank, except worse. Other banks make no bones about being money-making corporations, while Commerce postures as though it is your "Neighborhood Bank." Unfortunately, it is not, as anyone who makes very little money found ...

Pros: Next day availability! Late hours. Rapid deposit.
Cons: Poor service! False advertisement! NOT A SATISFIED CUSTOMER!!!!! TOO MANY REQUIREMENTS!!!

I just opened a business account in Aug 2007. I depend on ACH payments to operate my business. I kept my previous bank so I could still make ACH payments until I get approved by commerce. Now, in Oct 2007, they declined the ACH option on my account. I ...

Pros: Rates, Customer Service, Real People
Cons: They need more branches

I just have to take another moment to give a lot of credit to where credit is due. My banking experience at Commerce Bank has been more positive than I could have ever imagined. I have never seen a bank willing to actually put themselves in their ...

Pros: Convenient branch locations & hours; after annual Debit card fee, then unlimited "free" use
Cons: No longer a blue collar worker's bank; high penalty fees

I've been a Commerce Bank customer for about 10 years. Over time, the fee penalties and implementation schedule have become ridiculously and harshly punitive. I've never agreed with the minimum balance requirement forced on us by the banking ...

Pros: Excellent branch staff, warm , friendly, attentive and efficient.
Cons: Customer service extremely lacking in customer support. No follow up with customer. Lax security.

The absolute best account opening experiences I have ever had. A friendly and inviting person greets you at the door and immediately seeks to direct you to the service you need. The associate was prompt, attentive and jovial. All my question were ...

Pros: nothing now
Cons: Underpaid and unqualified employees, long lines, system glitches, hidden fees

Commerce bank is slowly transforming their consumer friendly business into business of ripping you off! The "totally free" checking is now riddled with hidden charges and fees! Enter the "cycle service charge": Date 04/29/2007 Sender ...

Pros: The days and hours of operation are great.
Cons: Money tends to disappear,I have had some bizarre "transaction" fees.

I have banked with Commerce Bank for quite a few years, and I started out with high opinions. However in the last year I have seen a dramatic change in the customer service. I find the website is undergoing maintenance all the time, which blocks you ...

Pros: Open seven days a week. Nice change machine "Penny Arcade"
Cons: Very Deceiving

This review is not given in a hap hazard fashion. I have been a customer of Commerce Bank for 11 years. When I first became a customer I couldn't tell enough people about how wonderful my bank was. They were open 7 days a week. They had late night ...

Pros: Very customer service oriented!
Cons: none

I had previously posted a very negative review about the computer operations for servicing on line customers. The review was deserved based on what I experienced at the time, however, I need to update this review to reflect the very positive ...

Pros: Lollipops and coloring books
Cons: They don't know what they are doing!

I was looking around for a new bank since my bank was beginning to get expensive with fees. Last month I paid about $45 for falling below the minimum balance requirement. I found a Commerce Bank in my town and figured I would give them a try. That ...

Pros: Great hours, no hidden fees, accurate and dependable
Cons: none to speak of

What's not to love about a bank that has Sunday hours, and even has hours most major holidays? Commerce Bank is the most convenient bank I have ever used. I have been with them for almost five years, and in that time I have never had a problem. No ...

Pros: Open 7 days a week,Free E-Bill pay,Check your balance(s) anytime,
Cons: None

We've been customers of Commerce Bank for almost 4 years now. We used to bank at First Union but were tired of the lousy customer service and terrible hours of operation. Calling them for questions was aggravating as well and we just had enough. ...