Craftmatic Craftmatic Model 1 Mattress Reviews

Craftmatic Craftmatic Model 1 Mattress

33 ratings (29 Epinions reviews)
Epinions Product Rating: OK
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  • False advertising on website...company a nightmare!

    Sep 14, 2012 by
    Not yet rated.
    Pros: None
    Cons: False advertising on web site, rude management that doesn't know how to deal with costumers.

    Summary: I was looking to buy a split king adjustable bed and looked into several brands and prices for comparison. I decided to also look at Craftmatic since its so well advertised for so long. On their website they claim that they'll beat anyones price on a ... read more

  • No integrity

    Jun 20, 2012 by
    Not yet rated.
    Pros: NONE
    Cons: Sales pitch was aimed at getting your money through bribery and price deceit.

    Summary: I made the mistake of looking Craftmatic Adjustable beds up online because I have heard the brand name for many years. I should have known when I had to call to get a price that something was fishy. I was given all sorts of comparisons with ... read more

  • Good once, but no more

    Mar 9, 2011 by
    Not yet rated.
    Pros: Bed's mechanism worked great for the better part of 10 years.
    Cons: VERY EXPENSIVE. Mattress is flimsy and loses its shape. There is NO warranty.

    Summary: I purchased a Craftmatic I in 2002. It needed service in 2003 when a couple of items stopped working after I moved. I paid the service technician $129 but all parts were included. No problem. Last week my ... read more

  • Craftmatic Mattress Warranty useless

    Mar 2, 2008 by
    Not yet rated.
    Pros: Good mechanism
    Cons: Mattresses fail quickly, Craftmatic will not honor warranty.

    Summary: I bought a King Size XL Craftmatic bed 14 months ago. This is actually made up of two XL twin beds, which fit in my bedframe nicely. The mechanism has performed well, the vibrator is fine. I am single, and sleep on one side. On flipping the mattress, ... read more

  • We love our Craftmatic!

    May 25, 2006 by
    Rated a Helpful Review
    Pros: Great for acid reflux, aches and pains of aging and leg and circulation problems.
    Cons: It is expensive. Heavy to move.

    Summary: We have owned a Craftmatic bed for 18 years and love it! We actually got it when I was pregnant and having very bad heartburn and swelling of the ankles. It was great to be able to sit in bed at the end of the day and put the head and feet up and watch ... read more

  • Customer DIS-Service

    Nov 3, 2005 by
    Rated a Helpful Review
    Pros: The various positions and massage option sounded wonderful!
    Cons: After canceling our order by email, Craftmatic phoned me -- not a pleasant experience!

    Summary: We contracted to purchase a Model I bed, but cancelled our contract after speaking with my physical therapist, who said sleeping with my feet up in the air was not good at all for my back, but if all I wanted it for was the massage option, that was fine. ... read more

  • This bed is a Godsend.

    Mar 29, 2003 by
    Rated a Very Helpful Review
    Pros: No more pain in my back or legs. Complete sleep comfort.
    Cons: I want to stay in bed all of the time.

    Summary: Since entering my 50's, deep, all night sleep has become rare. My back is constantly sore from playing hard at sports for decades and my legs have near constant pain as a result of poor circulation. My feet are always cold it seems. A surgeon, who is ... read more

  • This Bed Is Not Just For Old People!

    Dec 4, 2002 by
    Rated a Very Helpful Review
    Pros: Great massages in bed, well that's a good thing!
    Cons: can be pricey

    Summary: Update: We are still enjoying our bed! I flip the mattress often to give us constant support and to help preserve them. I sleep well at night and the masasage still works well on my back, legs and neck. This bed is the way to go in my book. ... read more

  • craftmatic bed: a great investment!

    Aug 27, 2002 by
    Rated a Helpful Review
    Pros: amazingly comfortable; construction is very sturdy
    Cons: expensive, but worth it!

    Summary: i recently purchased a craftmatic bed, and it has been one of the best things that i have ever done for myself....i am sleeping better than i have in several years.....when i wake up in the morning, i feel more refreshed than ever....i feel that i am ... read more

  • Craftmatic Model 1 Mattress

    Apr 1, 2002 by
    Rated a Very Helpful Review
    Pros: Craftmatic Model 1 Mattress gave me my first decent night sleep in a year.
    Cons: If I were to buy this bed I would probably have to eat it.

    Summary: This past weekend I had the pleasure of spending Easter Weekend at my sister Karen’s house. She recently married this Gynecologist Doctor she has been seeing for awhile. This guy has more money than he could spend in three lifetimes. They just moved ... read more

  • Craftmatic - Optimal Health

    Mar 31, 2002 by
    Rated a Helpful Review
    Pros: Life's Blood circulation of nutrition and oxygenation - Allowing toxins and waste elimination!
    Cons: None

    Summary: For optimal health, a diet rich in whole foods, fresh fruits and vegetables is a must for energy, recovery and longevity. Circulation is a must for rejuvenation. Rest and relaxation is a positive, proactive opportunity to add LIFE to your ... read more

  • Avoid it. Like the plague.

    Feb 15, 2002 by
    Rated a Very Helpful Review
    Pros: It's adjustable
    Cons: Cons: everything else. Size: normal. Quality: appalling. After-sales care: a lie. Cost: exorbitant

    Summary: Craftmatic: the best bed in the world. Or so they claim in their brochures. Actually, the quality is worse than the cheapest of all cheap foam mattresses. After-sales care: non-existent. Cost: exorbitant -- even after the "special price" the ... read more

  • Over priced

    Dec 26, 2001 by
    Rated a Helpful Review
    Pros: The bed is functional. It will do what the sells person said it would do
    Cons: Not worth the money you are asked to pay. Trail period should be longer.

    Summary: This bed is okay, however it is not worth the asking price. I paid, for what ever reason, 4339.00 for my Queen size There is no Heat, which for the money paid should have included the heated mattress cover. As a heart patient I found ... read more

  • Bed Goes Up, Bed Goes Down

    Oct 16, 2001 by
    Rated a Very Helpful Review
    Pros: Comfortable, conducive to getting good rest, helpful for edema conditions.
    Cons: VERY expensive, high pressure sales pitch by the salesmen who sell these products.

    Summary: Ever see those Craftmatic adjustable bed ads on TV? You know, the ones where you see happy, well rested people telling you that you can watch TV, eat, read, use your laptop, and do just about everything else from the comfort of your bed? With a tendency ... read more

  • Express Customer Reviews

  • Delighted with my Craftmatic and service

    Nov 15, 2012 by
    Not rated yet
    Pros: Price, comfort, ease of use (even with my dodgy knees) features and positions available.
    Cons: It's somewhat larger than a standard bed, so not recommended for small bedrooms.

    Summary: Bought my Craftmatic after I had double knee surgery and wanted to recover at home rather than in the hospital, dangerous places they are, you can catch all sorts of things in there.It had every feature promised by the polite rep who was not at all ... read more

  • WARNING - DON'T BUY

    Oct 13, 2012 by
    Not rated yet
    Pros: No Pros whatever.
    Cons: My bed base was 're-covered', presentation totally misleading and manipulative.  No customer service.

    Summary: 'Nightmare' is a good description of my Craftmatic experience. I entered a 'raffle', declined the offer of a presentation, but accepted their phone offer to show me the bed I could win. Nearly three hours later I'd committed myself to paying off for ... read more

  • sales pitch

    Jan 28, 2008 by
    Not rated yet
    Pros: product explained in very clear way but no price sheet left with me.
    Cons: the "catalog" dont show prices. You could never be assured about the sale price.

    Summary: thanks for your comments on his site about craftmatic mattresses. I was ready to buy one crafmatic 1 bed at a very "reduced" price until I read your comments. I will only purchase the adjustable bed I really need by going to a showroom in our city ... read more

  • Total Rip-Off

    Aug 22, 2007 by
    Rated Show
    Pros: Motor still works
    Cons: Mattress is awful - customer service non-existent

    Summary: Mattress did not last three years. Very poor quality. Their replacement mattress (no box spring support) is over $2,000. Even with warranty your replacement cost is absurd. And if you are looking for customer service, forget about it. Thee people don't ... read more

  • UNCOMFORTABLE BEDS & BAD SERVICE

    Jul 30, 2007 by
    Rated Show
    Pros: None.
    Cons: Unhelpful representatives and they do not keep to their contract. Plus, lousy mattresses. Buy elsewhere!!

    Summary: We bought the bed by trial. When we cancelled because the bed is so uncomfortable, it took Craftmatic 21 days to come get the bed and we still do not have our money ... read more

  • Undelivered Beds

    Jun 3, 2007 by
    Rated Show
    Pros: Nothing good to say
    Cons: Poorest customer service in the world.

    Summary: Purchased beds in Oct. 2004. the beds have never been delivered. Due to major illness we were not at home enough to contact the people to deliver. When we were they were not able to deliver. Have tried on numerous occasions to call and speak with ... read more

  • We've had our Craftmatic approx. 12 years now

    Mar 26, 2007 by
    Rated Show
    Pros: Works well, good for medical conditions
    Cons: Poor mattress, high price

    Summary: We have had our Craftmatic bed approximately 12 years now. In 2004 we had them come out and redo the material on the box-spring part. They also replaced the motors and gave us new updated controls. The bed was like brand new in 1/2 hour...all done in ... read more

  • Awful! Awful!

    Dec 20, 2006 by
    Rated Show
    Pros: The idea of having a good night sleep....
    Cons: except it's not!!

    Summary: Everything about the company, the bed is awful. I called them to return the bed. They wouldn't accept it. The bed is worth $2,500 plus.....They know nothing about customer service. They are rude & they're pushy. They can keep the $100 I just want the bed ... read more

  • Model 1 Not for Sleep Apnea, Narcolepsy or RLS

    Oct 20, 2006 by
    Rated Show
    Pros: Wife sleeps better, heating pads are blessing in winter
    Cons: Mattress to thin, price to high, interest is excessive

    Summary: My wife has had fusion on her lower back, I have sleep apnea, narcolepsy and RLS. We had hoped it would benefit both of us. It has possibly helped her with her back but done nothing for me, I toss and turn and it feels as if the mattress is falling ... read more

  • Buyer BEWARE

    Sep 15, 2006 by
    Rated Show
    Pros: Bed adjusts position
    Cons: Poor quality, poor warranty, poor service

    Summary: If you are considering buying a Craftmatic Adjustable bed, BEWARE. We bought two Craftmatics at over $6000.00. The electronic controllers on both beds failed in less than 18 months. Company refused to offer any discount on repair. Repair cost over ... read more

  • Unbelievable sleep!

    Jun 7, 2006 by
    Rated Show
    Pros: Best sleep we've ever had
    Cons: What's not to like about better health?

    Summary: My husband and I have had back problems for ages. We looked at the beds knowing they were a little more expensive than the ones in bed stores but wanted to know why! We chose Craftmatic on the recommendation of friends and knew how much they paid for ... read more

  • No after sale support. - HORRIFIC!!!

    Feb 16, 2006 by
    Rated Show
    Pros: I only lost $4,000, so the loss ids limited although not acceptable.
    Cons: Rotten mattress - noisy massager - noisy adjustable bed. Horrific purchase.

    Summary: I purchased the bed because I have acid reflux. When the bed came I was thrilled. After the first night my back was aching. After several nights my back kept getting worse. I tried talking to the salesman who assured me he good do something to our ... read more

  • " Ripped Off "

    Apr 22, 2005 by
    Rated Show
    Pros: It lifts, It lowers
    Cons: The sales person lied and the after sales person gave me no help.

    Summary: I was told the mattress had a 20 year guarantee and it only has a 15 year one. The massage is noisy and shakes he wood in the house. The mattress sags and it looks shoddy ... read more

  • Craftmatic Adjustable Bed

    Apr 18, 2005 by
    Rated Show
    Pros: Mechanism works as advertised. Massage for legs is works well.
    Cons: You need to sleep in the middle to keep from rolling off the sagging sides.

    Summary: What a sham...my most costly mistake ever! Within days of my purchase the mattress sagged - considerably. The selling point of relieving pressure from a "coil spring mattress" and "guaranteeing" the best night's sleep ever, was the furtherest thing ... read more

  • Craftmatic bed quality

    Jun 12, 2004 by
    Rated Show
    Pros: The number of features is impressive.
    Cons: POOR SERVICE SATISFACTION AND NO MONEY BACK POLICY!

    Summary: The craftmatic bed is not available for actual trial use and therefore not available for scrutiny. When the bed is delivered, it's yours forever,according to the salesperson. The company in Massachusetts is not available to fix any problem at the ... read more

Showing 1-29 of 29 reviews


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