DeLonghi Pinguino CF210 Portable Air Conditioner

Pros: Dehumidifies well, cooling is ok.
Cons: Drainage cup must be drained every four hours or less---makes overnight usage painful.

We ordered this item for a lake vacation at an unairconditioned cottage; our vacation happened to coincide with a record heat wave (90+ F) in the US that lasted our entire holiday (a week). The DeLonghi CF210 8500 BTU Portable Air Conditioner got a good, ...

Pros: Cools the air.
Cons: Noisy, exhaust pipe has no insulation and the pipe gets very hot during operation.

It does cool the room down. However, the exhaust pipe gets very hot during operation. There is no insulation for the exhaust pipe, which I guess it's normal for a portable air con.

One thing to note is that the portable air con is pretty noisy.

Pros: I liked it when it worked
Cons: Bad customer service

I am so sorry I bought a DeLonghi. The list of 7 or 8 authorized repair shops in New York City no longer will repair DeLonghi Products. I phoned the co. in Ohio, they gave me a store in Poughkeepsie! The customer service rep Jason was very rude and said he couldn't help me any further b/c warranty was expired. I was shocked. Doesn't a co. care about customer loyalty and want to make the customer happy. I guess not!

When I phoned the NYC a/c repair places (listed on the papers that came with the a/c) that formerly serviced the units, it was indeed true they could not help. One a/c repair shop said, the parts were hard to get (from Italy) and the co. never paid them (warranty service) on time. Others said theyd prefer not to say, which said volumes.

Do not buy a DeLonghi. Find another brand and co. that cares about their customers. I have to throw away a $999 unit b/c I can't find anyone to fix in New York City!