Dell W4200 42" 720p HD Plasma Television Reviews
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Dell W4200 42" 720p HD Plasma Television

25 ratings (22 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • Highest Price / Performance I could find

    May 5, 2005 by
    Rated a Very Helpful Review
    Pros: Very good price. Great picture. Lots of features & Inputs.
    Cons: Needs picture control tweaking out of the box. Dell support sucks.

    Summary: I'm back with an update after owning this TV for over 18 months. I'm pleased to say that there is nothing to change about this review. My only comment is that there are many plasma choices now, and they continue to get cheaper. And yes, Dell support ... read more

  • Great picture, sound, price. Bad HD tuner (bad!)

    Jan 25, 2006 by
    Rated a Very Helpful Review
    Pros: Picture color/clarity. Sound. Multiple inputs.
    Cons: HD tuner is not friendly.

    Summary: This is probably the best 42" High Def plasma on the market for the price. I have had mine for nearly a year now and am constantly amazed by the color and clarity of the picture. I finally hooked up an HD antenna to pull in NFL games in high-def, and ... read more

  • Great price, poor quality

    Oct 7, 2005 by
    Rated a Very Helpful Review
    Pros: Great feature set for the price, good design
    Cons: Buzzing, green picture, sneaky return policy, slow exchanges

    Summary: Count me in the camp of severely disappointed Dell customers. I bought a refurb W4200HD, got what I was promised promptly, but it had the infamous buzz described in other posts. Another problem was that on occasion I would turn the TV on and the whole ... read more

  • Nice TV, but buy it refurbished. Save money and hassles.

    Jul 26, 2005 by
    Rated a Helpful Review
    Pros: TV picture was great for the price point. The black speakers are nice finishing touch.
    Cons: The customer service is a group of con artists.

    Summary: I purchased my Dell W4200HD in late April and it was delivered the first week of May 2005. After about 4 weeks, I could not change channels or increase the volume unless I turned the TV off and back on. The tech support replaced the controller, but this ... read more


    Jul 25, 2005 by
    Rated a Very Helpful Review
    Pros: I had rather spend may be 4300-400 extra but I could get better TV
    Cons: I could least get , more reliable service

    Summary: I bought almost month ago, screen heats up very drastically. heat is noticeable, check all the electronic stores & talked with experts to making sure it wasn't me, result I passed the 21 days return policy which is big bug for this purchase, cost me ... read more

  • Good Picture, Horrible Customer Service

    May 5, 2005 by
    Rated a Very Helpful Review
    Pros: -Excellent picture and sound -A TON of different inputs -Great value for the money
    Cons: -HORRIBLE return policy - 21 days, and you get a refurbished set. Buggy, bad reliability.

    Summary: Like many other people who bought this TV, I did so based on price, and the other relatively favorable reviews. There are two versions of this TV - the Enhanced Definition model, and the High Definition model. This review is for the W4200HD, or High ... read more

  • Express Customer Reviews

  • Disposible TV

    Aug 27, 2008 by
    Rated Show
    Pros: Good picture.
    Cons: Lasts only a couple years. Zero support from Dell.

    Summary: Good TV, but will only last a few years. Zero suppose from Dell!Don't waste your money like I did.After two years, we started having problems with our Dell Plasma TV (which I've later found out is common). The screen will go black, but you ... read more

  • Dell 42" HDTV

    Sep 1, 2006 by
    Rated Show
    Pros: Nice Picture, plenty of inputs (you'll need them!)
    Cons: Dell lied. Only ONE delivery guy showed up. TWO were promised... and required!

    Summary: Good picture, reasonable price, but programming brains get scrambled regularly. Set definitely has buzz (high-pitched flyback transformer noise, actually). Have already received my second remote control (free of charge) after first one died (three months ... read more

  • very happy with my Dell tv

    Jul 17, 2006 by
    Rated Show
    Pros: Owesome picture, sound, connectivity with other devices, detachable speakers.
    Cons: gets very hot.

    Summary: I bougth my plasma 42 Dell tv in 06/2005 for $2700 and it has been great. No problems whatsoever, did not even have to recondition the plasma screen for burned in image. Sound is great, even though I use my surround system for that, good connectivity ... read more


    May 30, 2006 by
    Rated Show
    Pros: None--Dell has replaced my TV 3 times in less than a year
    Cons: Everything about this product is bad. Do your research and avoid DELL

    Summary: Dell considers this a "throw away" TV. It can not be repaired and if you do not get the extended warranty Dell will only offer to sell you another TV. I filed a BBB complaint against Dell because of their customer support and the reply back from BBB ... read more

  • Highest Value Out There

    Mar 4, 2006 by
    Rated Show
    Pros: Best Picture for the Price Simple and sleak appearance (TV & Remote)
    Cons: Must purchase speakers on the HD

    Summary: This TV represents the best value in plasma - the best picture for the lowest price. Dell's service is good, but if you want to be hand-held through a purchase like this then go to your local electronics store (and pay a lot more). I've had NO problems ... read more

  • New Dell HDTV

    Feb 11, 2006 by
    Rated Show
    Pros: Lots of connections for flexibility. Installed easy on the wall, Panasonic is a great compliment.
    Cons: Left over stands for speakers and TV that I can not use.

    Summary: I can not believe the statements that I am reading about the Dell system. Those who say they have problems with the remotes simply need to try new codes on the universal remotes furnished by the cable company. I set mine up so that one button controls ... read more

  • So far so good

    Jan 17, 2006 by
    Rated Show
    Pros: Good picture at a good price
    Cons: The Buzz and its instructions were a joke...

    Summary: OK I got it on sale last year and have been real happy with it. i did buy the extended warrentee just to play it safe and the only thing I did notice recently is if I stand near the set I can hear the now infamous buzz. as long as I can't hear it when I ... read more

  • Wonderful deal on a beautiful television

    Jan 13, 2006 by
    Rated Show
    Pros: beautiful picture, great value
    Cons: cords could run through legs of stand, making cord storage prettier

    Summary: I bought my Dell 42" Plasma simply because I wanted a new plasma television. After reading a few of the reviews I was nervous about receiving mine. I got it exactly a half an hour earlier than the drop off time, it unpacked and set up easily and works ... read more

  • no problems at all

    Oct 6, 2005 by
    Rated Show
    Pros: Can't beat the price. Very stylish and sound is great.
    Cons: Like most US companies..customer service is in India and they only know common answers.

    Summary: I don't understand what everyone is complaining about. Yes I agree that Dells customer service, which happens to be in India, takes patience but have they tried calling Sony or Panasonic? Same deal with them. The TV does make a slight buzzing sound ... read more

  • Best Product, Best Price

    Sep 29, 2005 by
    Rated Show
    Pros: Price, quality, sound. DUAL HD tv tuners built in!!
    Cons: The 50" isn't available until later this fall

    Summary: The quality and value seems to be the best in the industry. I did my research prior and the Dell 42" Plasma got great ratings from PC Magazine. I also saw that Dell won in the HDtv challenge, beating out Sony. This is my first plasma and I am very ... read more


    Aug 14, 2005 by
    Rated Show
    Pros: great picture and sound easy set up i have not heard any buzzing sounds.
    Cons: hdmi seems to have problems

    Summary: i bought this tv in may of 2005 and its great so far i did have the same problem with the hdmi port in that when i watch a dvd after awhile the screen flashes on and off and the remote freezes so i just turn it off manualy and back on then it works ... read more

  • TV is full of flaws

    Aug 7, 2005 by
    Rated Show
    Pros: Sound was good.
    Cons: Average picture. Remote useless. Tv locks up. Green picture sometimes and loud humming.

    Summary: Out of the box the TV turned on and was a green picture. The remote is useless and the tv locks up and nothing will unlock it until you unplug it and plug it back up. It has a humming noise. Called Dell and they said they were aware of the problems ... read more

  • Overall, it's a sweeeeeet TV!!

    Jul 26, 2005 by
    Rated Show
    Pros: Picture Quality, user friendly menu, more A/V connections that you'll need & inexpensive.
    Cons: Dell customer support, audio could use more power. Expensive additional warranty.

    Summary: Well, I did a lot of research before actually selecting a unit and I did read all the reviews about buzzing or humming noise along with some HDMI issues. Well, its been just a couple of days and I still have not seen any issues. I am using an HDMI cable ... read more

  • Dell Plasm TV

    Jul 24, 2005 by
    Rated Show
    Pros: Better sound out of the speakers than I expected.
    Cons: Customer service, compatibility, return policy, remote, needs fine tuning immediately.

    Summary: Please do not buy the Dell 42" television. Here's why: -Not a true HDTV. It must take the HDTV signal and manipulate it to fit its smaller resolution max. -Remote looks cool, but it is useless. The TV codes are not available for universal remotes. ... read more

Showing 1-20 of 22 reviews
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