47 ratings (42 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • easyJet? on the day we flew, it was more like Breezy Jet!

    Apr 13, 2004 by
    Rated a Very Helpful Review
    Pros: Can be reasonably priced. Small airports used means small check in queues!
    Cons: No frills

    Summary: Act 1: (The scene): A couple stand anxiously at the window of the terminal of Liverpool’s John Lennon Airport and look out (in the backdrop, a corny logo can be seen: Liverpool John Lennon Airport: Above us only sky). The woman ... read more

  • EasyJet is terrible

    Jul 19, 2012 by
    Not yet rated.
    Pros: None. Really none.
    Cons: Confusing. Sneaky Fees. Bad Service. No Value

    Summary: In the U.S. I typically fly Southwest Airlines, which is considered a "value airline." It really isn't. They simply advertise it as such. The prices are usually the same, maybe just a little less, in competitive markets. Though frequent or business ... read more

  • Beware of hidden luggage costs

    Oct 9, 2009 by
    Rated a Helpful Review
    Pros: The flight attendants were professional.
    Cons: Arbitrarily enforced carry-on luggage policy increasing cost. 

    Summary: I flew EasyJet from Geneva, Switzerland to Berlin, Germany in Sept, 2009.The A320 plane was very cramped, more cramped than any other A320 airplane I've ever flown (such as United Airlines).  The plane ticket was ~$70 for the ... read more

  • Excellent airline with great fares

    Aug 30, 2009 by
    Rated a Very Helpful Review
    Pros: Excellent prices; great destinations. Reliable.
    Cons: Open seating can be stressful as no one wants a middle seat.

    Summary: I wanted to fly from Geneva, Switzerland to Olbia, Sardinia. The fare by charter flight; Brussels Airlines was $500. The fare on Easyjet was only $190. The web site to buy the ticket was easy to navigate. The fare included $15 for my suitcase. ... read more

  • Good customer service and so efficient

    Jun 14, 2008 by
    Rated a Helpful Review
    Pros: Price, efficient, good customer service
    Cons: Have not found any yet

    Summary: We used easyJet twice this year and were so impressed with the airline's services. When we encountered problem, everyone were very helpful. In May 2008, my daughter left her passport on the plane when she flew from Paris to Berlin. Since she is a EU ... read more

  • easyJet, probably the worst low cost company

    Jan 5, 2008 by
    Rated a Very Helpful Review
    Pros: all other low cost companies looks very well in comparison
    Cons: Absolutely not serious, scam philosophy, unsure flights

    Summary: easyJet is a very particular low cost airline. Like every other low cost, which despite offering to shuttle you from one airport to the other certainly can't be considered real airlines, they sell tickets at dirt cheap prices, and to do so they are ... read more

  • Easyjet is like hitchhiking

    May 6, 2007 by
    Rated a Helpful Review
    Pros: Potential humiliation is included in the fare
    Cons: Do you have a lot of time...?

    Summary: I am one of these numerous "cancellation&eternal_troubles _for_refund&no_compensation" victims with easyjet. I would compare easyjet flying to what I would say about hitchhiking: 1. It is cheap, but seldom you will find it to be a comfortable ... read more

  • Easy peasy lemon squeezy. EasyJet to Rome. Lessons for a pain free journey.

    Sep 14, 2006 by
    Rated a Very Helpful Review
    Pros: Cheap and efficient.New computerised check-in system.
    Cons: The surge to board.The cost of snacks and drinks.No entertainment.

    Summary: I have heard some horror stories about many low cost airlines and I have to say that I was scared when I found myself in charge of booking flights to Rome for my study group of five. I booked online, well in advance and that is trick number one. You seem ... read more

  • EasyJet is cheap. In every sense of the word.

    Jul 26, 2006 by
    Rated a Very Helpful Review
    Pros: Cheap airfares, good online booking system.
    Cons: Staff is deffinetely NOT friendly. Seriously. Not a relaxing travel experience

    Summary: I flew EasyJet in late May 2006 twice, once from Berlin to Madrid, and then from Madrid to London-Luton. The check-in at Berlin was horribly inefficient. Fairly friendly staff, although professionalism was totally lacking. They require you to check-in ... read more

  • The IKEA of airlines

    Jun 14, 2006 by
    Rated a Very Helpful Review
    Pros: The price of the tickets, sometimes.

    Airports are far, bussing to the terminals

    Summary: During the last 15 years I have logged almost 750,000 miles on airlines (I am regularly a gold elite customer with Northwest Airlines) and I have had my share of good and bad experiences with more than one airline.I have flown several time on easyJet ... read more

  • EasyJet delay means Easybus ticket worthless

    May 10, 2006 by
    Rated a Helpful Review
    Pros: No complaints about EasyJet
    Cons: EasyBus damaging the image of a successfull & reputable airline - EasyJet

    Summary: My EASYJET flight from Basel to Luton was delayed for over 2 hours so I missed the 12:00 bus from Luton to Baker str. which I had bought 2 tickets online .I went to Easybus desk around 13:30 and was told that all busses were full and the next ... read more

  • Jetting to Barcelona the Easy Jet way

    Sep 17, 2005 by
    Rated a Helpful Review
    Pros: Modern aircraft Very good service offered. You can choose where to sit.
    Cons: None

    Summary: Two years ago I flew Easy jet for the first time From London Luton to Amsterdam and Geneva. I was very pleased with the overall flights and service offered. 2 years later have just flown with them From London Gatwick to Barcelona return. This time The ... read more

  • where does the Easy come from

    Aug 15, 2005 by
    Rated a Very Helpful Review
    Pros: Cheap tickets, many cities
    Cons: check in desks are hard to locate

    Summary: On our trip to France, we were supposed to be flying British airways to London and fly air France for a cheaper fare. Anyway, our flight on air France was not to happen and we wanted to get the most out of our vacation, so we took the next flight out on ... read more

  • EasyJet -- a good value from start to finish

    Aug 6, 2004 by
    Rated a Very Helpful Review
    Pros: Great for London travelers, inbound and outbound
    Cons: Nitpicking cheapness really does grate on you after awhile

    Summary: EasyJet, along with RyanAir, is considered the pioneering budget airline for the UK-to-Europe market. It took the SouthWest Airlines model and applied to Britain. So is the airline a good value, a mode of transport worth your money? The short answer ... read more

  • easyjet = stressfree travel

    Jun 13, 2004 by
    Rated a Very Helpful Review
    Pros: very cheap, reliable, friendly staff, etc
    Cons: check in a little slow

    Summary: Right I suppose the best thing to start off telling you is why I decided to fly with Easyjet. The one main reason was the price. I paid 50 for a return flight to Ibiza from Stansted, which flew in early June and got back on the 9th. Well when I saw that ... read more

  • Sleasy Jet!

    Jan 3, 2004 by
    Rated a Very Helpful Review
    Pros: It is cheap compared to some of the big carriers like BA.
    Cons: No refund/ no change policy.

    Summary: I experienced EasyJet in March of 2003. My flight details were: London-Luton(LTN)to Belfast-International(BFS) and back. There are many things that I dislike about this Airline but I would like to start off with the good things first. EasyJet ... read more

  • Have had no substantial problems & pleased with prices

    Dec 10, 2003 by
    Rated a Very Helpful Review
    Pros: Fair pricing structure - sometimes very cheap *if* you are flexible
    Cons: Trek to Luton, unhelpful check in staff and queues, seat pitch

    Summary: It seems that the consensus from reading other reviews is that Easyjet is ok when all goes well but is tagged with the general budget airline caveat: woe betide anyone who has a complaint to make or finds their flight canceled. I have traveled with ... read more

  • Good value

    Jul 9, 2003 by
    Rated a Helpful Review
    Pros: Economical
    Cons: Email only way to contact if have a problem.

    Summary: The flight was a good value for the money. The jets were large and looked well-maintained. The int ... read more

  • A good experience and a few laughs

    Jan 11, 2003 by
    Rated a Very Helpful Review
    Pros: Price, sense of humor of flight attendants
    Cons: none in my experience

    Summary: Last spring, I met my sister-in-law in England, and we flew from Gatwick to Nice. Having heard anecdotes from my English in-laws, I expected delays, poor service, and a mediocre experience, but at a cheap price. The price was good value, and ... read more

  • EasyJet is anything but easy (Includes free horror-story!)

    Nov 5, 2002 by
    Rated a Very Helpful Review
    Pros: Cheap, but not always the cheapest.
    Cons: No backup when things go wrong.

    Summary: My evaluation of EasyJet can be split in two periods: the one before I had a problem with them, and the one after that. I have used their services out of Geneva on three return trips. While the first two were quite uneventful, the bad ... read more

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