Europcar

Pros: Good deals on good wheels
Cons: Welllll, *I* had no gripes, but read some other folks' opinions here for cons.

Judging from all the negative comments I see about Europcar on this site, I guess I'm a rare beast in this wild world of car rentals. I rented a car from Europcar and did not get gouged, cheated, mistreated, or any othe way abused. I got a decent price ...

Pros: It was a nice car and absolutely perfect for our needs
Cons: Understaffing and a lack of training conspired to create a later departure than planned.

On our recent trip to Spain, we realised that we would need to hire a car. We were due to land at 15:30 at Madrid airport and needed to travel south, covering about 2/3 of the length of the country, down to our rented villa on the Costa del Sol, via the ...

Pros: easy booking the car
Cons: not so easy getting an explanation as to why they took so much money ...

Okay, another bad experience with this firm to add to the list. Not looking too good for Europcar I'm afraid.I booked the car with www.expedia.co.nz and as per usual, went with the cheapest deal offered. Pre paid with the credit card and printed ...

Pros: Great rates, nice website, competent staff.
Cons: Not as widespread as they should be.

Unbeknownst to most Americans, Europcar is one of the world’s largest car rental companies: it has 2𣳚 locations in 118 different countries covering Europe, The Middle East, Africa, Indian Ocean, Central America, Mexico, Caribbean and...

Pros: easy reservation system
Cons: frequent flyer programme is poor

In April of 2008 I booked the a compact car on-line midway through the afternoon. I chose to book in Edgware, on the northwest side of London because it is within walking distance of a tube stop. The day before I had realized my car was not in working ...

Pros: Good price for EU and large selection of vehicles there
Cons: Weak in the US. You may get into their little tricks if not careful.

As you might have guessed from its name, Europcar is primarily located in EU. However, they do operate quite a few US locations. I used their services in Milan and found it to be a good choice. History Europcar is a Paris-based company ...

Pros: None
Cons: Extremely bad experience.

I payed in advance with 3 months for a rental car in Munich Airport. I was promised an Opel Vectra or similar. When I arrived to the airport rental car desk I was forced to accept a Chrysler PT Cruiser, which is definitely smaller than I was ...

Pros: None what so ever
Cons: The worst customer service I've ever experienced, and nothing but a pack of thieves.

Again as many people have said, wouldn't normally write a review, but if this ever helps people in their desicion making process, it will be worth it. Whatever you do never use Europcar in the UK!! We hired a car from a sub company called Nova, who sd ...

Pros: None
Cons: Poor customer service, poor response time.

During November 2004 I rented from Europcar in Dublin, Ireland. I have always used my platinum MasterCard which covers all necessary insurance for a car rental in Ireland. On this occasion the Europcar Representative in Dublin insisted that my ...

Pros: Lowest rate.
Cons: They literally tried to steal from me!

I was flying through Zaventem Airport in Brussels and wanted to visit the grave of my Great Grandfather buried in a WW1 Military cemetery about 1.5 hours drive away (arranged for an 8 hour layover to do this). I rented the car from EuropCar at the ...

Pros: Cheaper (barely)
Cons: Very long lines, poor quality cars with bad upkeep, poor service

We decided to rent a car from Europcar for our week-long trip to Italy July, 2007. It was a little cheaper than the standard car-rental companies and we purchased our airfare through them, so it seemed a simple decision. We arrived to the FCO airport ...

Pros: low price
Cons: clueless staff, beware damage assesments!

We just had an experience very similiar to Sherod's earlier post. We dropped off a sedan with no damage that we could see. The drop-off site was a dark garage, and no one came out to inspect the car. We walked from the garage into the office and ...

Pros: Counter help was pleasant but completely powerless when asked to address complaints
Cons: lots of hidden and deceptive fees; confusing and difficult-to-read contract; manager is rude and hard-to-reach

I don’t usually write reviews of companies, but I had such a bad experience renting a car from Europcar in Montreal that I feel compelled to warn other travelers about the shady way this company conducts business. First of all, do not be lured by ...

Pros: Fine cars, good prices.
Cons: Their system is dysfunctional. If you use them, save your paperwork

On two occasions we reserved and paid for Europcar rentals through Auto Europe in the States, which is their booking agent. Several years ago we rented two cars in Rome, which were terrific. About a year later, I received a letter from a collection ...

Pros: They were the cheapest option at Launceston Airport.
Cons: Will unilaterally charge exorbitant rates for minor damage

As of December 2008, Europcar Launceston (Tasmania, Australia) is continuing to engage in the practice of unilaterally debiting renters' credit cars at exorbitant rates for cosmetic, superficial damage (nearly AU$500 for a small window scratch ...