Europcar

Pros: Great rates, nice website, competent staff.
Cons: Not as widespread as they should be.

Unbeknownst to most Americans, Europcar is one of the world’s largest car rental companies: it has 2𣳚 locations in 118 different countries covering Europe, The Middle East, Africa, Indian Ocean, Central America, Mexico, Caribbean and...

Pros: It was a nice car and absolutely perfect for our needs
Cons: Understaffing and a lack of training conspired to create a later departure than planned.

On our recent trip to Spain, we realised that we would need to hire a car. We were due to land at 15:30 at Madrid airport and needed to travel south, covering about 2/3 of the length of the country, down to our rented villa on the Costa del Sol, via the ...

Pros: Good deals on good wheels
Cons: Welllll, *I* had no gripes, but read some other folks' opinions here for cons.

Judging from all the negative comments I see about Europcar on this site, I guess I'm a rare beast in this wild world of car rentals. I rented a car from Europcar and did not get gouged, cheated, mistreated, or any othe way abused. I got a decent price ...

Pros: easy reservation system
Cons: frequent flyer programme is poor

In April of 2008 I booked the a compact car on-line midway through the afternoon. I chose to book in Edgware, on the northwest side of London because it is within walking distance of a tube stop. The day before I had realized my car was not in working ...

Pros: Good price for EU and large selection of vehicles there
Cons: Weak in the US. You may get into their little tricks if not careful.

As you might have guessed from its name, Europcar is primarily located in EU. However, they do operate quite a few US locations. I used their services in Milan and found it to be a good choice. History Europcar is a Paris-based company ...

Pros: low price
Cons: clueless staff, beware damage assesments!

We just had an experience very similiar to Sherod's earlier post. We dropped off a sedan with no damage that we could see. The drop-off site was a dark garage, and no one came out to inspect the car. We walked from the garage into the office and ...

Pros: Car worked fine.
Cons: Hidden fees, with no realistic appeal, will destroy any savings you think you got.

In May '06, I rented a car in London. We got lost trying to get out of the city and entered the congestion zone which scored us a fine that was paid by Europcar. They in turn told us they would charge us the fine amount and tacked on a 27 pound ...

Pros: Received a brand new and nice car
Cons: No respect for customer; Charged more than the reservation; Rude service

I have been VERY unhappy with my first experience with Europcar and do not plan on reserving from them again. Let me explain what happened in details: First, when I went to pick up the car on March 26, 2005, the clerk told me that I would need to pay ...

Pros: Fine cars, good prices.
Cons: Their system is dysfunctional. If you use them, save your paperwork

On two occasions we reserved and paid for Europcar rentals through Auto Europe in the States, which is their booking agent. Several years ago we rented two cars in Rome, which were terrific. About a year later, I received a letter from a collection ...

Pros: None
Cons: Poor service
Dishonest treatment

I recommend not using Europcar. When I rented, the price seemed reasonable - but I didn't count in the rip-off factor.The car I received had a very minor paint scrape on the front fender. Upon returning the car, the attendant asked ...

Pros: Cheaper (barely)
Cons: Very long lines, poor quality cars with bad upkeep, poor service

We decided to rent a car from Europcar for our week-long trip to Italy July, 2007. It was a little cheaper than the standard car-rental companies and we purchased our airfare through them, so it seemed a simple decision. We arrived to the FCO airport ...

Pros: The Paris depot was close to our apartment.
Cons: Misinformation and bogus deductions. 

Rental Agreement No.: 2075622009 I pre-booked a small van for a day hire via the internet from Europcar UK Ltd at a quoted 40.25 euros to be collected 19.09.09 from their Etoile Foch depot in Paris France, this quote subsequently morphed into a total of ...

Pros: Lowest rate.
Cons: They literally tried to steal from me!

I was flying through Zaventem Airport in Brussels and wanted to visit the grave of my Great Grandfather buried in a WW1 Military cemetery about 1.5 hours drive away (arranged for an 8 hour layover to do this). I rented the car from EuropCar at the ...

Pros: we had a brand new Volvo
Cons: poor customer service, fraudulent charges, poor communication between booking agent and rental agent.

Europecar/Kemwel This is very complicated but we rented a car through Kemwel here in the US which books Europcar in Europe. We needed car seats for our 2 and 4 year old so requested them in our online reservation. We paid our bill and received our ...

Pros: None
Cons: Many

In June 2007, I rented a car in Italy. En route from Florence to Sienna, the clutch went out. We contacted Europcar, explained the problem, and exchanged the vehicle for a functioning one. During the exchange, we were told that clutches go out all the ...