Excalibur Dehydrator

16 ratings (14 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • How Many Jerks Does It Take To Make Jerky?

    Nov 25, 2001 by
    Rated a Very Helpful Review
    Pros: Sliding tray feature and seven inch fan makes this the best out there.
    Cons: Price is a bit steep...

    Summary: It’s that time of the year once again, drag out the venison (deer) meat out of the freezer, slice it, stack it on waxed paper, and crank up the dehydrator. To some this might sound like a learning experience but to me, it's just hard ... read more

  • Beef Jerky or Dried Flowers?

    May 26, 2001 by
    Rated a Helpful Review
    Pros: even drying, big capacity, consistently wonderful results
    Cons: noise, hard to store

    Summary: When I decided I wanted to get a dehydrator, I did all the research I could and it kept leading back to the Excalibur. I'm so glad I spent the extra money to get the best! I've been extremely happy with this product. pros ... read more

  • Best of the lot!

    May 20, 2001 by
    Rated a Helpful Review
    Pros: Easy clean-up. Even drying. Large capacity
    Cons: None

    Summary: We purchase our Excaliber online and got free shipping. We paid $200, but got the largest capacity size. The main reason we chose that model was the drying fan in the rear rather than the bottom. We got our old dehydrator up from the basement one day ... read more

  • Praise the Lord and Pass the Jerky, Baby Sleeps Like a Rock!

    Dec 3, 2000 by
    Rated a Very Helpful Review
    Pros: very efficient and easy to clean
    Cons: noise? depending upon circumstances

    Summary: We own an Excalibur 2900, one step below top-of-the-line (only difference is an on/off timer). It came with 9 trays, 9 liners, 4 fruit roll liners and a recipe booklet. I found it online at several places for 199.99 and some of them had free shipping and ... read more

  • Express Customer Reviews

  • Bad Customer Service: Never got to try

    May 14, 2012 by
    Not rated yet
    Pros: Known to be one of the top manufacturers
    Cons: Impossible to contact

    Summary: I was in the market for a dehydrator and wanted to get an excalibur because I heard they are the best. I can't speak for the models sold through other vendors, but I got ZERO customer service from the supplier. I sent them three separate emails: One ... read more

  • POOR customer service

    Mar 16, 2012 by
    Not rated yet
    Pros: Does the Job
    Cons: Loud, Poor Customer Service

    Summary: This company has extremely poor customer service. It has been a month and my issue has still not yet been resolved. My emails are ignored, my phone calls end up with, we will look into it. I am looking at other dehydrator companies that are ... read more

  • Do NOT buy from Excalibur's website!!

    Sep 20, 2011 by
    Not rated yet
    Pros: I will find out tomorrow thanks to Amazon :o)
    Cons: the company that makes the product is not someone i will do business with again.

    Summary: I hope this does not speak about the customer service this company has!! I think it does!!I ordered directly from Excalibur a 3900 Dehydrator.I received an email a week ago from FedEx with my tracking number.I has been a whole week and ... read more

  • Ruined Oxygen Absorbers/Unhelpful Excal. Phone Rep./Good Refurbished Dehydrator

    Jul 22, 2011 by
    Not rated yet
    Pros: Purchased refurbised Excalibur dehydrator (temperature dial a bit off center) but works like a charm.
    Cons: Rude phone rep. No written instructions accompanying large oxygen absorber/dehydrator purchase.

    Summary: I am new to dehydrating. Here are a couple of observations:Once the oxygen absorber bag is opened quickly place oxygen absorbers in: 1) a tighly sealed glass jar or2) vacum sealed bag by a machine. I lost ... read more

  • Excalibur 3926T

    Mar 30, 2011 by
    Not rated yet
    Pros: Once on, the dehydrator works fine.
    Cons: You do NOT have the option to not use the timer feature.  

    Summary: Please note that the timer feature MUST be used each time you turn the machine on.  In fact, there is NOT an option to not use the timer.  So, if you turn it on and FORGET to turn it up before bed, there is the chance that the dehydrator will ... read more

  • Really poor customer service

    Mar 29, 2011 by
    Not rated yet
    Pros: I have nothing good to say.
    Cons: Junk, with no customer service.  Glowing reviews are obviously written by the company itself.

    Summary: If you think that the glowing reviews here are written by anyone but the company themselves, I have a bridge in Brooklyn for sale.  Read the negative reviews on Amazon and you'll find the truth.  I sent mine back after two days.  It's ... read more

  • Save your money.

    Jul 13, 2006 by
    Rated Show
    Pros: There are none.
    Cons: Absolute junk!!!

    Summary: What a cheap piece of plastic crap! I wouldn't buy it for $1 at a flea market. No kidding. I don't believe the positive reviews are real. It is literally a cheap plastic 8 track player. The "door" is a lean-to. The sides buckle out. It's really cheap ... read more

  • Agreed: Simply The Best 3926T

    Jun 13, 2005 by
    Rated Show
    Pros: EXTREMELY FAST DRYING ! BIG FAN !
    Cons: Pricey, BUT you get what you pay for !! Little bit noisy.

    Summary: There is just no comparison! It beats all others I have tried hands down. Pricey, but you get what you pay for. Just this week I dried 10.5 lbs of jerky meat in just under six hours. One thing I recommend it that you do rotate trays 180 degrees about ... read more

  • Simply The Best

    Jan 6, 2005 by
    Rated Show
    Pros: Wider range of lower temperatures than most.
    Cons: Shelves are a little flimsy.

    Summary: I just bought a new one of these. I had an old model for more than ten years, gave it to a friend and bought a new one. These things are totally functional, durable, easy to use and offer more flexibility than many other ... read more

  • Works like a charm, clean and simple

    Jul 21, 2004 by
    Rated Show
    Pros: Fan Thermostat Marked temperatures by category in case you forget Reliable
    Cons: Suggest rotating tray orientation to ensure even drying None other that I can think of

    Summary: I did some research and a little experimentation before settling on this gem. I first tried a well-known consumer-level circular model from a mega-national-store, and was sorely disappointed in the quality, function and noise; it was returned after my ... read more

Showing 1-14 of 14 reviews
 


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