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Rated a Helpful Review by the Epinions community
Nov 13, 2009
Pros: Pet Friendly, Free transportion to the theme parks, Great restaurants, shops and pool
Cons: I do not like paying an extra 15.00 a day to park at the hotel
Summary: My family and I have stayed at the Hard Rock Hotel in Orlando 3 times in this past year, and have had a terrific experience everytime.Our main reason for choosing an on-site hotel was that we travel with our dogs, and when i say dogs, i do mean ... read more
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Rated a Very Helpful Review by the Epinions community
Nov 27, 2007
Pros: Theme park express passes, Clean, Upscale, Luxurious pool
Cons: Small room, overpriced food and extras
Summary: We have always wanted to stay at the Hard Rock Hotel. Early in the spring we found a great online vacation package that included the Universal theme parks. We went in early October which is off season for tourist and the perfect weather for outdoor ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 3, 2005
Pros: Speed Pass for parks,water slide,close proximity to parks.
Cons: Overpriced,not kid-friendly,low staffing in slow season,breakfast and snack menu very limited.
Summary: I have visited this hotel on 2 occasions and will not return. The first visit was in Feb. 2005. For 7 nights it cost me $3,300 for the club level. Which includes continental breakfast,snacks in early evening and happy hour. The breakfast was the same ... read more
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Rated a Helpful Review by the Epinions community
Oct 12, 2005
Pros: The building didnt collapse and we got to leave
Cons: Are you kidding me? Where to I start!!!!!!
Summary: Chapter One.Planned a vacation with my wife without the kids. First trip in over seven years together so we figured we would have some fun, check out universal and stay at the Hard Rock. What a mistake!!!! We pre paid and booked this vacation over three ... read more
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Rated a Helpful Review by the Epinions community
Mar 28, 2005
Pros: Express pass to the parks
Cons: poorly run
Summary: We just got back and I felt like I had to write some comment. We arrived around 6PM the Wed. before Easter. I had paid a deposit for two club level rooms,(so they already had over $800 of my money). When I checked in the desk informed me that there ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 1, 2004
Pros: none
Cons: Surly desk staff. Incompetent reservations staff.
Summary: Thinking of staying at the Hard Rock Hotel? Tempted by the promise of an Express Pass at Universal? Well, don't count on it. If you reserve a room, they may not have it for you. If they don't have a room for you, they may not care. I reserved a ... read more
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Rated a Helpful Review by the Epinions community
Feb 17, 2004
Pros: Elegant, beautiful, perfect location for Universal
Cons: not a good spot for small children
Summary: My wife and I stayed at the Hard Rock for a week over the X-mas holiday, having concluded that the Disney resorts were equivalent in price but not as well appointed. First of all, the Hard Rock has the look and feel of a trendy big city boutique ... read more
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Rated a Helpful Review by the Epinions community
Jan 29, 2004
Pros: Wonderful pool with sand, concierge, great service, friendly staff, VERY close to parks, park passes.
Cons: NONE!!
Summary: Me and my family stayed here for 5 days in June. We were incredibly impressed. At first, we were thinking of staying at a Disney Hotel. But the low prices and perks of staying at a Universal Hotel won us over. We are very glad we did. This is the best ... read more
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Rated a Helpful Review by the Epinions community
Jan 11, 2004
Pros: Express Pass, Close to parks.
Cons: Bad service, dirty
Summary: My family and I were staying there for new years eve and day. Made a reservation for 4 people. Called few days earlier and made sure they had 4 people down and 2 beds. Got to the check in counter, lady was a snot. Double checked it was for 4 ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 26, 2003
Pros: Proximity to Universal Studios, Express Pass, beautiful surroundings.
Cons: Prices are way too high, service is really slow.
Summary: I just returned from a week's stay at the Hard Rock Hotel in Orlando. It was the most beautiful hotel I have ever been to. I would love to be sitting by the pool, watching my kids splash around, while the palm trees sway in the breeze (instead of hangin ... read more
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Rated a Helpful Review by the Epinions community
Aug 7, 2003
Pros: EXPRESS PASS, Cool Place to Stay
Cons: A Little Pricey, Not Too Concerned about the Details
Summary: Hard Rock Hotel - Orlando can be summed up truly in two words - Express Pass. This pass, which ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 16, 2003
Pros: A laid back hotel, kid friendly
Cons: nothing.
Summary: The Hard Rock Hotel is amazing. It has most of the things you'd want in a hotel. A built in Unive ... read more
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Rated a Very Helpful Review by the Epinions community
May 13, 2003
Pros: So so close to Universal. The coolest place to be.
Cons: We had too much fun here to list any cons.
Summary: The Hard Rock Hotel in Orlando is the way to go when visiting Universal Studios. It is so close to the park, that you can get to the front gates of Universal Studios in less than 10 minutes from any room in the place. The proximity of the hotel is ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 21, 2003
Pros: Upbeat atmosphere. Convenient water taxi. Cozy beds, pillows. Quiet A/C!
Cons: Bathroom not thoroughly cleaned from last occupant. Two baggage handlers equals extra tipping.
Summary: Having stayed the previous two (restless) nights at a hotel, on the Fla. East Coast, that had the loudest air conditioning system imaginable, our family of four were ready for a little pampering and a good night's sleep. The upscale and impressive Hard ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 26, 2002
Pros: Exciting Atmosphere, Great Location, Fun Events, A Hotel For All Ages
Cons: On the expensive side.
Summary: I stayed at the Hard Rock Hotel at Universal in Orlando this past Halloween. I wasn't on vacation, or business travel. I actually heard about an event that the hotel puts on once every month called "Velvet Sessions". The hotel was relatively ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 19, 2002
Pros: Beautiful hotel, very kid friendly, close proximity to parks, Express Pass.
Cons: A la carte items that should normally be included.
Summary: During our recent vacation to Florida, we knew we would be visiting the Orlando area and that we wanted to go to Universal Studios Theme Park. Where better to stay than on the property itself, I ask? No where! It pays to stay here at the Hard Rock ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 2, 2002
Pros: Proximity to parks and Citywalk. VERY comfy beds. Express pass.
Cons: No good restaurants. Pricey odds and ends. Trendy atmosphere. Inexperienced staff.
Summary: My wife and I stayed at the Hard Rock when it first opened - the day we checked out, they had only been open for a few weeks and were setting up a stage in the front of the hotel for the Grand Opening celebration.
The hotel itself is very ... read more
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Rated a Helpful Review by the Epinions community
May 28, 2002
Pros: Pool, Closeness to Parks, Service
Cons: Average Rooms, Loud at night, Trendy & Rude Guests
Summary: Let me say this first, the hotel is good. It is the people that stay there that are the real problem. I would consider ourselves seasoned Orlando travelers since we have been there six times in the last ten years.
My wife, my three daughters ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 22, 2002
Pros: Front of the line access to rides, on Universal Property. Safe...
Cons: Not as nice as the Portofino Bay Hotel, shallow pool, nickel and dime fees...
Summary: As you drive up to the hotel you are immediately impressed by the design and guitar statue out front. Check in was quick, but the hallways leading to rooms split several times and walks to the elevators can be long if you get a room at the end of a ... read more
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Rated a Helpful Review by the Epinions community
Jan 8, 2002
Pros: Very nice, price is average, easy access to Universal Studios
Cons: charge you for every little thing possible,
Summary: My boyfriend and I stayed at the Hard Rock Hotel last Oct. Since the Sept. 11 attacks we did get a good deal. I cost us 125.00 a night.
When you first pull up you see a big fountain with guitars shinning down. The hotel is very nice from the ... read more
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