May 7, 2008
Rated a Helpful Review by the Epinions community
Pros: Very comfortable bed, professional and knowledgeable staff, very clean and modern
Cons: Cost of rooms and food can be prohibitive
Summary: I've stayed at many hotels in Philadelphia, but none comes even close to the level of service or comfort at the Sofitel. First, the concierge and front desk staff are excellent and provide the highest level of service. They were able to book a rental ... read more
Aug 5, 2006
Rated a Somewhat Helpful Review by the Epinions community
Pros: Concierge, restaurant's food
Cons: Service and lack of staff training
Summary: First, the good: the two hotel concierges were fantastic! Any request was instantly fulfilled with action or good recommendations! Excellent! The food at the hotel's restaurant was outstanding! Fresh, well-prepared and creative...someone back in the ... read more
Feb 2, 2002
Rated a Very Helpful Review by the Epinions community
Pros: Attractive interiors with jazzy furniture, good bistro, great location
Cons: Exterior is bland, but you can't always have everything
Summary: The Hotel Sofitel Philadelphia opened on May 1, 2000, occupying the shell of the former Philadelphia Stock Exchange building. Its location at 17th and Sansom Streets is very convenient for business travelers, and good for tourists as well. ... read more
Express Customer Reviews
Feb 26, 2007
Rated Show by the Epinions community
Pros: Service, location and price
Cons: too much garlic in the Bar hummus
Summary: It was only one night but the price was right (($236) and the room was beautiful and the service was excellent (smiling and courteous)...even a fire alarm the next morning (it was time to go have breakfast anyway) could not diminish our stay's ... read more
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