Kingsdown Ultimate Pillow Top

Pros: NONE
Cons: Mattress Sags and overall very uncomfortable (both models I bought)

I purchased the "Elegant" Kingsdown Matress from Mattress Giant in April 2009.  (Cost of mattress and box springs was $2,353.99. ) Right away I noticed it sagged on the side but I kept thinking it would be ok in the long run - Wrong!  ...

Pros: Excellent Prompt Customer Service in Replacing Mattress!
Cons: Original mattress held up for less than half the warranty period.

We bought a Kingsdown single pillow top mattress in 2001. we paid about $4,000 total for mattress and box springs. We had noticed the the Mattress had two large indentations where we sleep. It was like sleeping in a hammock. When visiting our daughter ...

Pros: Absolutely NONE!!!!!!
Cons: EVERYTHING!!!!!!!

We purchased this Kingsdown mattress from Furniture Factory Outlet in Springfield, MO We were not told at the time of purchase that all sales were final. After a few months, I started with the sag problem. I called FFO and was faxed a five page ...

Pros: Looks confortable
Cons: You will need a chiropractor or even surgery aftre sleeping in this thing.

I never knew what body pain was until I bought a Kings Court from MATTRESS GIANT. I wake up every morning in so much pain in my arms that feels as if have dislocated my shoulders while I am sleep. I have been this way for about 8 months now, since we ...

Pros: 20 yr. full replacement warranty. Real Box Springs.
Cons: Prices range just like everything else.

For years, I have tossed and turned. Only getting four or five hours of sleep. I was constantly uncomfortable on every bed that I have ever owned. Now given, I have medical issues with my lower back and arms and my wife with her shoulders and hips, We ...

Pros: There are no pros
Cons: Expensive, heavy, sags in the middle,

UPDATE: 11/19/2006 I can't sleep it in overnight without something under the mattress (it's just too painful)so I can't get it to show a sag. Still looks new when it's empty. Guess I'm stuck with it.

UPDATE: 11/1/2006 I called Kingsdown after several months and they have taken a new tone. A helpful customer service rep offered to send me a kit with a camera in it and everything I would need to gather proof of my claim that the mattress is sagging.

April '05: It feels comfortable in the showroom. It slept well for the first 3 weeks or so. Then began to sag in the middle. The store where I bought doesn't exchange or refund. They count on the manufacturers warranty. Kingsdown will only exchange it if it sags more than two inches while you aren't in it. The pillow top makes it look very level and you aren't allowed to measure in the creases in the seams or indentations in the pillow top for warranty purposes. To look at it, it looks brand new. I've only had it a few months, but already regret buying it.

Pros: Pillow top, memory foam, latex 20 year warranty
Cons: Little more than we expected to spend, $2400 for a king!

Was slightly hesitant to purchase a Kingsdown after reading some of these reviews, however, my husband and I agreed to purchase a King's Court from Mattress Giant and the bed is wonderful. We have had it now for about 8 months and we love it. My husband travels a lot with work and sleeps in hotels and always complains that the hotel beds really stink in comparison to our bed at home. I just had a baby and this bed made the pregnancy easier for me as well. Have recommended this particular bed to several friends, the ones that have purchased it really love it. We are trying to "convert" the rest of the people on the street.....

Long story short, we spent a couple weeks shopping around for a new mattress. The worst part was that we knew nothing about what to look for, and everywhere we went we heard different things from all the salespeople. We kept coming back to this one because of the feel of the bed bc we could not find one that felt so good anywhere else.

Pros: Very comfy. Soft, but with great suppport.
Cons: Heavy. Expensive.

I've read the bad reviews, and the good. It seems you either love it or hate it. Possibly, folks are having problems with the lower-end of the product line, or not turning it as advised every 30 days.

I got their top of the line $3000 unit for $1000 4 years ago... clearanced display model.

I'm 6'7" and 245 lbs... and also had whiplash a few years ago, that has caused some chronic back pain. It felt like laying down on a cloud in the shop. No noticeable sagging, and my back pain is almost non-existent when using it until I sleep on a hotel mattress (even the ones in Marriots, etc.) that all now feel as comfortable as sleeping on the floor. All other beds now feel either too firm or too saggy. This mattress is one of the best things to return home to.

However, mine is a king size, and bloody heavy. I can turn the mattress by myself with a lot of effort, but anyone shorter would have a problem doing so. Then again, I turn it about every 90 days, and still no problem.

Pros: Looks nice
Cons: Too soft in the middle

My wife and I bought a Kingsdown, Kingscourt model, queen size mattress and box springs about two weeks ago(March 2007)) from Mattress Giant. We both laid on the bed in the showroom and thought it was heaven;however, after having it delivered, it quickly became our nightmare.

After laying on the bed for about an hour, it sagged in the middle. We would have to pull ourselves out of the hole the next morning. We contacted Mattress Giant, who immediately directed us to the Kingsdown factory rep. The rep was helpful, asking my wife to describe ourselves, I am 6'4" 240, she is 5'2" 120; the rep said that might be a problem.

We went back to Mattress Giant and after some discussion, bought a Simmons Beauty Rest, Elant model queen bed and box springs. Now this is what I call a comfortable bed. We are back to sleeping all night and waking up refreshed.

In all, Mattress Giant was helpful and the factory rep did assist us in exchanging the Kingsdown nightmare. If you are close to the same size as your sleeping partner, Kingsdown might be alright, if not, you might want to buy something else.

Pros: We were very impressed with the comfort of this mattress in the store.
Cons: We only wish that the mattress would hold up better. We gave it two chances.

We purchased our first Kingsdown mattress 2 years ago and within several months we had an inspector come out because the bed was sagging and we both had sore backs. There was no problem exchanging this mattress and we decided also to upgrade to a king size mattress and had no problem doing that. After sleeping on the king size mattress for several months the same thing happened - sagging and sore backs. Luckily we aren't having any problem with the store. The inspector came out the other day and said that if there is at least 1 and 3/4 inch sag the manufacturer will replace the mattress. Received a call a couple days later and we get to go back and pick out our 3rd mattress! Ridiculous. We will have to try out another brand.

Pros: NONE
Cons: Terrible back pain and no sleep!!!

My husband and I purchased this mattress back in Jan of 2001 on a buying trip to furniture capital of the world, N.C. We were given one of those test where you lay down and the computer reads your body language and they tell you what mattress to buy. Well let me tell you it's the worst sagging thing I've ever slept on. You have to flip it and rotate it a million different ways every 3 months and it always has a huge mound in the middle with dips on the sides where we sleep! It's on it's way out the door as soon as we move into our new house. My best friends husband works for Tempur-Pedic and we have stayed at their house on those mattress's and they are awesome. We currently have the pillows, but don't get the full benefit with the kings Down. Just to tell you how bad the mattress became we went out and got 15 concrete blocks with plywood to support that mattress and that still didn't work.

Pros: comfortable, durable and worth every penny!!
Cons: NONE!!

I have had mine for almost 2 years now and I've never felt better!! I had a mid range Sealy plush before and after 5 years it was time to upgrade already. After 1 1/2 years of testing I stumbled across Kingsdown!! I fell in love instantly and the saleswoman at Sleepy's was so helpful!!
I bought the #2 dormo, and instantly my lower and middle back pain were gone. I love it so much I am going to purchase another for the guest room and my daughter's room.
I would absolutely recommend this product to anyone. It changed my life as well as my husband's!! BUY IT!!!

Pros: 1) I now sleep the entire night. 2) My leg quit hurting at night.
Cons: 1) It is very heavy and hard to move.

I purchased a new Kingsdown mattress about 2 months ago. This has been a life changing experience. The salesman at Mattress Giant showed me many beds but the best was the Kingsdown Renaissance. I saw the price and wasn't sure at first, but when I found out they financed I made the purchase. Here it is 2 months later, and I can actually sleep thru the entire night, and I hadn't done that in years. I always sleep on my side and I was having leg pains that woke me up many times during the night. Those pains are now gone! When I wake up I feel like a million bucks. This purchase was worth every penny!

Pros: Soft but with firmness that is great for my back. No sag.
Cons: Its a top line mattress - you will pay a little more.

I bought my Kingsdown Mattress when we got married 8 years ago. I came very close to almost by one from The Mattress Factory which I also believe makes and excellent product. But I settled on the Kingsdown Mattress when I laid down on one. The difference was notable. If you can do the trip to Kingsdown in Greensboro - It is well worth it. The customer service is fantastic and they delivered everything which was important to me. 8 Years latter and my Kingsdown Mattress is still just as great as the day I bought it. It has withstood 2 children jumping on it and a dog and cat that like to sleep with my husband and I.

Pros: All pros are negated by the bedding's short life expectancy.
Cons: Over sized, heavy, high maintenance

The initial break-in period was of the KD king was delightful. The bedding was luxuriously comfortable. Then the first of the recommended monthly mattress turns - what a pain. Within a year I noticed a pitch and unevenness to the bed, the softness is still there but there's no support. In order to avoid the mattress' center ditch when two people are using the mattress, sleepers need to go to the extreme perimeter of the bedding to be "level". The bedding was expensive. Advise looking else where.