Kingsdown Ultimate Pillow Top

Pros: GREAT SLEEP - CAN'T WAIT TO GO TO BED!!
Cons: wish i had one years ago

I had a sealy pillow top before. I tossed and turned everynight. My husband and I were in such pain. Since sleeping on our dormo # 3 my back pain is gone and I have gotten off my meds for fibromyalgia. We LOVE our bed and THANK YOU SLEEPYS for really having us pick out the proper mattress. The test computer bed really set us on the right direction.

Pros: Very comfy and soft, vet supportive. Very pretty and thick.
Cons: It's hot! Cost - $2300 for a queen

My husband and I had been having lower back and hip pain and decided it was time for a new mattress. I went to Sleepy's and found this lovely queen-size Kingsdown mattress. They tried to sell me the top of the line one, but I actually liked the base version better - the pillow top was not as fluffy.

We've only had this bed for a month and so far our pains and aches have disappeared! I used to wake up 4-5 times a night to switch positions because of pain and I don't anymore with the new mattress (I'm only in my 30's btw.) The mattress is a bit too warm though - I still need to get used to that. And we rotate the mattress every 2 weeks, but it's not heavy, just a little bulky. I will be curious to see if it sinks in the middle like everyone elses. Will update as time goes on, but so far so good. If you do buy this mattress, buy the stainproof mattress cover - Sleepy's insisted if i didn't and something happened to the bed, it would void the warranty.

Pros: Good concept and Kingsdown seems willing to back its product.
Cons: Pillow top product needs improvement. It does not have good longevity.

We bought a Kingsdown king size Aurora double P/T. Initially it was like sleeping on a wonderfully soft floating cloud. But, after about 18 months the sagging was so bad that it was like sleeping in a man-made ditch. P/T bunched in places and sank deeply in other places. Getting out of bed is a new style of morning exercise that I don't recommend. But Kingsdown has agreed to replace the mattress, but only after we jumped through many hoops of taking pictures, filling out many forms, and lifting the mattress and box springs -- only to have the rep come out and do the same thing. We are 2 months into the process of getting the mattress replaced. We will see if the process of the actual exchange finishes any more smoothly.

Pros: ONLY BED WE WILL EVER BUY!
Cons: Don't want to leave home!

My husband and I purchased a Kingsdown Renaissance mattress at the Galleria area Mattress Giant store in Houston just over 6 months ago...and I have to say it has been one of the best purchases we have ever made! I no longer wake up with pain in my hip like I once did and my husband has been sleeping throughout the night more than he ever has!! -(though he wouldn't admit it at first because he thought a good mattress shouldn't cost more than $1500).

The Mattress Giant salesperson was very helpful and informative about all the beds and assured us that we couldn't go wrong with Kingsdown Renaissance! He was right! We give Kingsdown an A+ and have recommended it to many of our friends. Thank You Kingsdown and Mattress Giant.

Pros: It's pretty...
Cons: The entire mattress makes sleeping difficult and does horrible things to your back.

We were also talked into buying this mattress by a salesperson that stated all the FourSeason Hotels have KingsDown in their rooms. The number system was supposed to support my husbands back, blah, blah, blah...$3000 plus to spend one year in sleeping hell. The mattress slumps where you sleep leaving a huge hill in the middle of the bed. I rotated and flipped the mattress per instructions (which was a huge task with our king size mattress) to no avail. I contacted the store that sold us the mattress and they referred me directly to Kingsdown, who referred me to their rep for our area. I talked to the rep twice and listened to his excuses for the bed not working out. I asked him to come inspect the bed to consider a refund of our money. He never showed up and never returned our call again.

We now sleep on a SleepNumber bed (which is awesome). The delivering company hauled off our very expensive mistake. A company that manufactures expensive mattresses should at the very least have some sort of customer service.

Pros: Comfortable Bed, great night sleep
Cons: 20 Year Warranty might be a scam.

The Kingsdown Dormo is very comfortable. We purchased the bed a year ago from Sleepy's and the bed did not get delivered on time. Finally after 4 days of rescheduling the bed arrived. The damn bed has been squeeking ever since. A year later I decided to get the bed inspected, and the tech found the mattress to be defective. I went back to Sleepys in CT. and spoke with the DM Joe. A Big cocky Loser. He basiclly did not care that my bed was defective. Oh ya, the replacemnet cost under warranty he said would be $500.00. Hello!, what type of warranty is that.
The bottom line, Sleepy's sucks.
If you go to Sleepy's you can wheel and deal for a lower price than they offer. Better yet, Ehtan Allen sells private label Kingsdown Beds under the Ethan Allen brand.

Pros: Comfortable for the first 2-3 years.
Cons: Sags after the 5th year, warranty is worthless.

We've had this mattress for 7 years now, and it's sagging way too much to be of any use. The padding Kingsdown uses will mat down within a few years, and you get a hammock effect sleeping in this bed. If you're a side or stomach sleeper, it feels lousy to say the least and you'll get frequent headaches/backaches.

Initially, these mattresses are great. They offer just the right blend of support and softness. After that first 4-5 years, they just sag. And the 'lifetime warranty'? What a joke. Our mattress sags nearly 2", but since it's shy of the 'industry standard' 2", Kingsdown refused to replace the bed.
I don't think the innerspring is sagging, but with that expensive pillowtop sagging, who cares. The bed is shot.

I'd also like to add that this could happen to just about any plush/pillowtop mattress; that plush padding mats down over time, making the mattress seem to sag.

Pros: Soft and comfortable at the beginning
Cons: Too expensive for the hassle.

Hi,
I have a three years old Kingsdown Golden Cloud Pillow Top and it already sags on each side of the mattress. The inspector shows up one night and determine to have 2" depression on my wife's side and mine. Kingsdowns agreed to replace the mattress with a comparable mattress (not the boxspring). I will get a new mattress without pillow top hoping to have better results. I've been having lots of back pain and had to put plywood in between to have a firmer set. I recommend this in the meantime. Like on other reviews its a shame that this sets cost so much and we have to go thru this pain.

Pros: It's a beautiful mattress and delightfully soft. Great for one person for one night.
Cons: Too soft. Too wobbly. No sheets fit.

I have unbelievable neck and back pain. I wake up every morning and several times in the night with my arms asleep and stabbing pain in my neck. I now have to take sleeping pills for insomnia. Every time my husband moves an inch it feels like an earthquake.

When we bought this mattress three years ago, we were like the others - it felt like like softest thing ever. Like a cloud. For the first month, I went to bed every night thinking I was the luckiest woman alive. Until a month ago, I was afraid to tell my husband that we had made such a huge mistake because I didn't want him to get angry.

We're getting a new mattress next week. We're going back to Sleep America. The new sales guy said that we shouldn't have been sold this mattress with the vast difference in our weights. Too late now.

Pros: I like every thing about this bed.
Cons: There is nothing that I dont like about my bed.

I purchased my Kingsdown Kingscourt is about 2.5 years old and I am still in love with it. I sleep fantastic and wake up feeling refreshed. I really do not understand all the complaints about this mattress company. They make top of the line quality beds. Some times people who are used to sleeping on low quality beds are not used to good quality and they think the bed is poorly made. However, if given a chance and taken care of properly Kingsdown will last a lifetime and you will sleep like an angel.

The sales person can be at fault in alot of these cases. Not every one is suited for a Kingsdown mattress. I would suggest that you do as I did, research all of your choices before letting some one talk you in to something that is not right for you.

Pros: none
Cons: lying cheating sleepys

i purchased this mattress for $2K and it started sagging after 3 months. I am a 5'5 woman weighing 120 lbs, and the mattress indents like a POOL! Sitting on the edge of the bed hurts the back of the thighs. It is ridiculous. Sleepy's refuses to replace it since it is after 30 days, and their inspector claims the mattress is 'stained', thereby voiding the manufacturer's warranty. I could not see this 'stain' with my bare eye, but the inspector told me that he is instructed that 'any slight discoloration' warrants a stain, and thereby, VOIDS the manufacturer's warranty. There are several others on this site who have had similar complaints. Please email me if you are interested in participating in a class action suit: epinions@amycasey.com
Thanks for your participation and sharing your experience!

Pros: Very tall and stately.
Cons: Sags on both sides...difficult/painful to roll over. No support...wake up in pain.

Just like the other poster, we've had the same problems with both the Kingsdown mattress AND Mattress Giant. Our top of the line Kingsdown is only one year old. The mattress sags on both sides. Rolling over in the middle of the night is like crawling out of a grave. You can see the body impressions clearly. Even so, the field claims guy told us it was only "close" to the condition that would warrant replacement. Today we got our rejection letter from Mattress Giant. They say the indentations in our piece of crap mattress are "normal body impressions."

We will NEVER AGAIN spend thousands of dollars on a top of the line mattress in the mistaken belief that you get what you pay for.

Now, I'm going to call Kingsdown directly and let them know how I feel. Wanna bet they got bought by some conglomerate and nobody cares...if anybody ever did care in the first place???

Pros: by far the most comfortable bed we've ever owned
Cons: not cheap

My wife and I actually found this bed after staying at a really nice hotel. It was the BEST night sleep that we ever had, but we didn't realize that it was a Kings Down mattress until we talked to some people who had stayed there before.


Apparently, they sell these mattresses through a bunch of hotels but if you buy it in a store, you get measured for the bed. Make sure you get measured for it!!!

We have the Partner Perfect bed. My wife is much smaller than me, and her side feels really different (a little too hard for me). It's like those sleep number beds except they actually make the mattress for you.

This was a lot more than I would have normally paid for a mattress. If I hadn't already slept on one I probably would not have bought it. They are not cheap, thats really my only complaint. It;s worth the money though.

I don't think we realized how badly we were sleeping before we got this bed. We're really happy with it.

Pros: Extreme comfort with good support.
Cons: A bit expensive, I paid $1499.99 at Sleepy's for a Queen size.

I recently purchased the Kingsdown Dormo 21 from Sleepy's. I have been sleeping like a baby every night since my new mattress was delivered. I have read many negative reviews on the Kingsdown mattresses, but so far I have not experienced any of these problems. It is the most comfortable mattress I have ever slept on. I look forward to climbing into bed each night - it's heaven! (And I mean climbing, since this mattress is so high!) I will update my review in a few months and let all of you know if I am still in love with my mattress in a few months.

Pros: High quality material
Cons: too soft,I purchased a firm mattress, sagging in the middle do you research!

I bought a King size Royal York (Firm ) mattress from Mattress Mart in Ottawa, Canada. One word 'Sucks', it was supposed to be the better brands, higher quality latex foam pillow top. But the mattress became soft after a month and I have followed manufacturers instruction on rotating every month. This is my second Kingsdown mattress, the first one was too plush so I exchanged it within 90 days.

I like a firmer bed, the quality is great but the bed is too soft, sagging in the middle and my neck hurts in the morning. My girlfriend loves it but I hate it, I 'd rather sleep on the couch. Definitely not firm and do not buy Kingsdown. Do your research and look at Simmons or Serta, I am stuck with this lousy mattress and I am trying to contact Kingsdown company, I hate it! I paid alot of money for nothing. I wish a representative would give my money back so I can buy a better mattress and sleep again.

Kingsdown company please call me, I looked on the web and I can't find you.