Krups KM7000 10-Cup Coffee Maker

Pros: Easy to Clean, Attractive, Quite, and Makes a Great Cup of Coffee.
Cons: Grinder Mechanism Stopped Working After 3 Months of Normal Use

After owning five Cuisinart Grind and Brew Coffee maker (3 different models) that for one reason or another ceased to operate, I decided on choosing a different brand. There were no reviews online for the Krups KM7000 Grind and Brew, so I crossed my ...

Pros: Easy and fast.  Makes great coffee.
Cons: Looks like a batch plant.  (onsite cement maker for const site) So what. It's great.

Bought for a gift for picky hubby's birthday.  Set it up the night before as a surprise.  It was a little difficult to figure out at first (but it was midnight - in my pj's - half asleep) But it worked great right from the start.  ...

Pros: Looks pretty.
Cons: Messy, Doesn't brew anymore, Clock is not 12-hour based, No support offered by Krups, Expensive,

Grind and brew coffee makers in general don't seem to last as long as a regular coffee maker, but I love having fresh coffee and the aroma is awesome. This one I only had for a year and it stopped brewing. It will grind but won't brew. Some other things that I didn't like were that it made a mess and it only shows military time.

For $179, it should have been more sound and lasted a hell of a lot longer. Krups does not have any support and act like you are the first one to complain about it when I know they have had to have other complaints about the same thing because I've seen many of them online.

Rather then sending my coffee maker back and waiting 6 weeks for a new one, I opted to buy a new one. (Now trying the Cuisinart DGB-900BC model) I hope I have better luck with this one, it is my 4th grind and brew coffee maker in the last 6 years. If this one breaks, I think I will be done with grind and brew coffee makers all together.

Pros: Looks cool
Cons: JUNK

I always thought Krups made quality appliances ..WELL HERES MY STORY:
I had purchased a KM7000 from the krups online store for my wifes birthday  in september 2008 .I gave it to her october 9th 2008 for her birthday.My wife only drinks coffee, Thats why I paid $200.00 for a coffeemaker.
On December 25th (oh yeah,,Christmas) the machine stopped working. I was instructed at my expense to send the coffee maker to Downers grove,IL. 5 weeks later we got it back. Today the illustrious KM7000 stopped working again. I cant even get a live person to talk to me.Just a message telling me where to ship it. Its not just the fact that it doesnt work,but now at my expense  I have to ship it  and wait for nobody knows how long for it to come back.
I cant say enough how disgusted I am with this machine.I bought Krups because our other Krups was getting a little old (4 years now). I expected the NEW machine to work at least that long.
My question is: Does anyone care about the quality of customer care anymore.
John

Pros: loved it up until it stopped working
Cons: lousy warrenty ,noisy ,sloppy

hello i bought the krups km7000 figuring it was a quality


machine low and behold a year and a half later the heater element crapped out i called krups and they want me to send it to a repair facility at my expense not only shipping but the repair bill also i would think that a quality machine would last longer than 2 years or at least have a two year warrenty (like ge products do) i only use the machine once a day . it worked great up until then but not worth the 200