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by jerryhk , Apr 26 '03
Pros: Nice while you are not in trouble Cons: False and misleading statements by customer service reps. No management support for their employees representations.
MBNA-America-Collection practices:
At the end of December 2002 I was contacted by MBNA to make a payment in January 2003 as I was late 30 days. I told this person I was unemployed for more than six months and in spite of this had made payments. She...
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by mbnahater , Aug 03 '04
Pros: Five minute Honeymoon where they offer you the World on a Silver Platter Cons: A lifetime of pain and suffering
Ask yourself if you learn from other's mistakes? Are you a believer that if something looks too good to be true then it usually is? Please for the Love of God, or whatever it is you may believe in NEVER DO BUSINESS WITH MBNA! Received offer from ...
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by wildswan , Jun 03 '07
Pros: None compared to competitors Cons: New changes mean more fees
This is an update for anyone who wants to use this card.. perhaps due to new ownership this card now (as of 2007) charges foreign transaction fees, even when the purchase is made in US dollars. This is my biggest gripe and the primary reason I am ...
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by jppennypacker , Feb 17 '03
Pros: Low promo APR
Cool customized designs for some cards Cons: Customer Service
Flooding my mailbox with preprinted checks that I don't want or need
I originally got an MBNA credit card through work and college alumni card. The cards serve a purpose and I use them responsibly. I am in the mode of paying off my balances in full each month so I'm not going to win any MBNA man of the year awards. Plus...
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by Artizan , Jun 15 '03
Pros: You will learn the legal system as it applies to credit cards. Cons: Ultra high interest.
MBNA could find a way to suck blood from a turnip. This has to be the absolute worst credit card on the planet. You're better off going to your local mafia henchmen and borrowing money rather than putting one thing on this card. Let me be very clear on ...
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by soulmateblue , Mar 26 '03
Pros: Card is easy to obtain. Cons: I could write cons all day.
My husband and I got joint Cards about 2 years ago. At first all was fine and we did enjoy having this card. However a funeral hit us hard and we ended up going over our limit by .85 cents. We did not know we were over, but when the statement came in we...
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by leeroye , Jan 21 '03
Pros: Ease of approval; high $ limits granted. Cons: "Customer satisfaction department" offers ABSOLUTELY NOTHING!! BEWARE!!!!
Anybody considering responding to an application offer, or applying for their card should consider the following:
If you EVER have a dispute with a merchant who has refused a promised refund (made in writing, no less), and attempt to have the...
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by mtlincoln , Jan 11 '04
Pros: Unparalled Customer Service. Large credit lines. Cons: APR is a bit high. MBNA NetAccess not as good as Citi.
Was at Yankee stadium watching them play the Twins. Noticed a free bobblehead and mini-bat if I signed up. Yanks won and I was happy, so sure why not. OK Fastforward 1 month. The card arrives with a 6500 limit 1.7% on BT's/advances and a fixed 12.90% APR ...
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by west888 , May 01 '05
Pros: none Cons: many
Yep! I just cancelled my MBNA card, too. They were once good, but now they are rotten to the core. Do yourself a favor and don't do business with MBNA. It is no longer run by people; it is run by unprincipaled scoundrels. Here's part of the LAST ...
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MBNA card amendments
by magechick ,Jun 14 '06
Pros: good website Cons: if you miss a payment APR on the balance may jump to 25%
Their ethics seem very poor. They sent me a letter with bold print cover page stating that it was a "brief summary". This "summary" stated many minor advantaged such as free additional cards and protection against fraud. However the fine print (three legal size pages) of the letter had many nasty surprises such as
1. adding a default clause so that if I was every late in my payment the interest rate on my whole balance became 24.999%
2. they were raising my late fee charge
3. they were increasing my balance transfer fee
4. they were increasing my over limit fee
The fine print also included that if I did not agree to this that I had to reply immediately these changes would take effect.
It seems obvious to me that they were required by law to add this last part but did everything they could to make me miss it.
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Discount for gas purchases
by leskovec ,Feb 17 '06
Pros: There is no annual fee. Cons: No disclosure on MBNA card.
I had decided to use the MBNA Visa card because of the 5% gas discount. However, after I using the card at a couple of gas stations in North Carolina, there was no discount provided. It bothers me to find out there is no clear disclosure that the customer needs to find out which gas stations have this offer. I plan to stop using this card.
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MBNA now charges 3%
by sharonak ,Aug 09 '05
Pros: Still offers free shipping w/LLBean Cons: charges 3% foreign transaction fee
Yep. Although in fall 2004 I was assured that MBNA was "proud" of sticking with the 1% fee VISA charges--I apparently received, in April 2005, a "terms of agreement" change notice stating MBNA would begin charging the 3% in May 2005....I missed seeing the new charge. Naturally I took a 5.5 month trip across Canada in July/August and was stung by these fees again (Id been charged these fees by my Bank of America VISA previously).
Apparently MBNA began charging (to my LLBean Visa) the full 3% foreign transaction fee in May 2005. I was very disappointed. Just as the previous reviewer I used this card for foreign (and LLBean) purchases only.
Also note that one cannot download a partial month transaction--only completed statements can be downloaded.
Look for a card without these fees and ASK again before leaving on your trip (one should call the company and let them know you'll be traveling anyway)--the industry is changing quickly.
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Thieves, complete and total thieves
by jkgiants ,Mar 14 '08
Pros: Can't think of any pros. None. Cons: They prey on people by jacking their rates up to 20%, 24%, even 29%
I have a large balance but pay the bill the moment it hits my desk. These thieves just jacked my interest rate to 19.24%. Avoid them like the plague
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STEER CLEAR OF MBNA
by spanna67 ,Nov 28 '07
Pros: High credit limit Cons: Expect some nasty surprises
I have had this card for a few months on 0% interest and have always paid on time. I was therefore shocked to receive a statement from them this month stating that I had defaulted a payment for which they charged £12 and nearly £100 interest as they had decided to cancel the 0%. When I rang them they said they had sent me a further statement and it was not their problem if I had not received it. They would be prepared to waive the £12 late fee and convert the account back to 0% but the interest was still payable. their response to my threats of closing my account, reporting them etc was that I could do what I liked! Definitely would not trust this one!
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MBNA will kick you when you're down
by garuda_dragon ,Mar 11 '05
Pros: Great card to recommend to your ENEMIES. Cons: MBNA is a predator and cannot be trusted. Do NOT do business with this company.
I have held an MBNA mastercard for 7 years, through graduate school and then while at a good job for the government. I pay my bills in a timely manner each month and throughout all this my credit rating has been excellent. Two years ago, I left my government job to start my own company, naturally, my income dropped when I did this, though I kept paying ALL of my bills on time.
Recently, MBNA send me a notice that they were raising my interest rate from 11% to 19.99 on my balance, apparently for no other reason than my income has dropped. Obviously, this is not an optimum time for me to apply for new credit, so they've got me. How's that for kicking you when you're down?
My other debtors and credit card company's have been great, doing nothing to make my life harder right now. They know I've always paid and always will.
MBNA is a predator. I will never do business with this company again, no matter what deal they offer me. Attacking you at your lowest point is just wrong and reflects a very low ethical position. MBNA cannot be trusted.
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