Motorola VT1005 Router

Pros: Cheap phone service with lots of features, ideal for international calling
Cons: Not as user-friendly as regular phone service, 911 service isn't the same

What is Vonage? Vonage is an online, broadband phone service. Instead of traveling through special lines maintained by the phone service, when you use Vonage, your calls travel over the internet, but regular telephones can be used on either ...

Pros: cost, features, web access
Cons: 911 dialing, potential downtime, can be hard to setup, fee for everything

I've been with Vonage for about a month now, and I'm pretty happy with them. It's a great idea, as long as you know exactly what you're getting into - and they don't explain that too well on their site. I bought my adapter from Buy.com for $50 - you ...

Pros: Competitive rates, features, "virtual" numbers, continuing network improvements, take it anywhere.
Cons: Not yet fully compatible with analog fax/modems, not all answering devices will like it

Six months ago I became a Vonage customer and said goodbye to traditional landline phone service in my home. Despite some of the negative reviews I have read at Epinions about Vonage, from my personal experience I can safely say that I will be a Vonage ...

Pros: Reliable, Quality Service, LOTS of features, VERY CHEAP
Cons: When internet connection interruptions occur, phone goes down.

*** UPDATE *** Oct 4, 2004 ************** Vonage lowered the price to $25/month from $30. ------------------------------ -------------------- We switched to Vonage two years ago in August 2002. At that time, my wife and I were getting ready to ...

Pros: none
Cons: everything: customer service, technical support, attitudes, knowledge

My nightmare with Vonage began on June 6, 2004. I ordered their service through their website and received an email saying I would receive my startup kit on or before June 11, 2004. On June 11, I was concerned because their website still said my order ...

Pros: There are none.
Cons: Customer service doesn't exist.

My experience was terrible and strongly and vehemently advise that nobody use Vonage at all. 'Customer Care' has they label it does not exist. They are one of the worst companies I have had the misfortune of dealing with, and suggest you tell as many ...

Pros: Works for me. Cheap. Was easy to set up.
Cons: Voice mail email notifications were sporadic. Extra feature Softphone flaky.

(This review has been updated, see the bottom) Given that the Verizon guy on TV has yet to check my area for good coverage (we drop the signal here all the time) and that calling 8 miles away costs a lot, we decided to try Vonage with the el-cheapo ...

Pros: Neat concept, low prices, rich feature set, flexibility
Cons: Customer support, unreliable quality, bad web interface and website, takes long to switch numbers

As much as I wanted Vonage to work for me, it just didn't. The feature set is impressive, the flexibility to take your phone number wherever you go is appealing, and the low prices on their unlimited callings plans are seductive. When my small ...

Pros: Great Price, Excellent Features, Good Overall Sound Quality
Cons: A Few Setup Hurdles, Occasional Sound Anomalies, 911 Handling Disconcerting, Doesn't Handle Modem Calls Well

SUMMARY I have no reservations about recommending Vonage to anyone with some patience for the setup and minor eccentricities. PROS - Great Price. The price is certainly very attractive for such a comprehensive feature set. I have ...

Pros: Affordable, voice quality as good as POTS, cheap LD rates.
Cons: Will not work in power outage. Needs a router to make it stable.

A new way to save money on your phone bill, Vonage takes advantage of your broadband internet connection to make and receive telephone calls over the internet backbone. Vonage is both your LOCAL and LONG DISTANCE, say goodbye to phone cards and ...

Pros: Inexpensive, offers a lot of features, very flexible, have absolute control through your online account.
Cons: You need high-speed internet, might have to disconnect your incoming phone lines with cable modems.

I am a relatively new Vonage customer and have been extremely happy with the service provided by the company and the sound quality of their service. I just want to state up front, I have had no problems over the past 6 months so far and the ...

Pros: Inexpensive service, email notifications, free nationwide calling, check voice mail on the web.
Cons: Service doesn't work with faxes, cuts out when cable or electricity's out.

After graduating college 2 years ago, I moved about 4 times within the 2 year span. Having tried both Verizon and AT&T for local and long distance services at different locations, I no longer wanted to play the mysterious phone tax surcharges game. When ...

Pros: price, features
Cons: sometimes bad sound quality, lost calls. substantial upfront investment. very poor customer service.

vonage is a really cheap replacement for pots (plain old telephone service) at about $27 a month with tax. this includes unlimited local and long distance, as well as many features that would cost extra from the local telco. i subscribed to vonage ...

Pros: Web account view, alternative to Bell.
Cons: CS not very helpful until you get to the cancellation line.Voice quality to overseas

3/19/2006: update Just want to update everyone that I did end up cancelling the service. The mean reason is the poor overseas voice quality I got from vanage. Vanage charges $0.10/min for calls to Taiwan. However, the voice quality was so bad I had to ...

Pros: Clarity of call, Value
Cons: Customer service under staffed

Wanted to give some feedback on my recent purchase of Vonage for Broadband. I was tired of paying $28 for nothing from my basic phone landline. I bought Vonage at Best Buy. It is better to call to order because you can talk them into giving you your ...