Maytag MDB7600A Jetclean® II 24 in. Built-in Dishwasher

Pros: shiny & purty
Cons: the rudest, most incompetent service in memory.

i bought this dishwasher about a year ago. it has been broken for about 2 months, and neither "maytag service" (regular warranty) or "maytag dependability" (extended warranty) appears to want to do anything about it. since it initially broke on april 7th 2005 . . . i have had:

1 - 4 service calls
2 - serviceman tells me its the installers fault from a year ago
3 - next serviceman tells me it's the previous serviceman's fault
4 - next serviceman says the previous serviceman failed to reinstall parts, and it can't be fixed at all
5 - today's serviceman says he will order parts, made no commitment on when he will return to fix it.

it's always 8-12 days before they can schedule a service visit, the serviceman is invariable ignorant and rude, and the telephone people transfer you endlessly, can't decipher the previous repair comments, and act like they couldn't care less.

this has to be the most incompetent service organization on the planet.

Pros: No pros whatsoever
Cons: badly made, terrible service

This is the worst experience with an appliance in my nearly 50 years. Our machine is now 18 months old. We have gone through 3 motors and two spray arm replacements plus numerous other visits for leaks etc. The thing makes a god awful screeching noise in the early part of the cycle. NEVER buy from the Maytag dealer. ALWAYS go to a big appliance store. Contrary to what you would think the dealers always side with Maytag and never replace the machine. They are dependent upon Maytag. Each time the thing breaks it takes at least 2 visits, one to diagnose and then wait for parts and then a vist to install. STAY AWAY!

Pros: Liked the size
Cons: wished it worked

Well I made the mistake of buying a Maytag dishwasher. Naturally the first major problem started just after the one year warranty expired. My wife started to hear grinding noises at the rinse cycle. Then the machine stopped draining altogether several weeks later. We actually had to bail out the water. This problem would come and go, mostly come. A call to the very rude Maytag customer service people resulted in nothing. I called a local repairman to try and fix the problem, hopefully with two years on the parts, I won't have to pay for them. Never will I buy a Maytag appliance or recommend them to anyone. The Maytag man must be turning in his grave.

Pros: quiet at one time
Cons: doesnt clean has become noisy

I bought this dishwasher almost exactly a year ago. It has been extremely quiet until last week, now it makes a loud vibrating noise. It has never cleaned well. As other reviewers mentioned a fine granular grit is left in glasses. I have to rinse off all dishes before loading. It sometimes has trouble rinsing off ketchup, but as mentioned always leaves grit in glasses. I love rewashing my dishes by hand after they come out of the dishwasher! I do not work for any manufacturer. You can contact me at markphillpotts@hotmail.com. I would not buy anything from Maytag again. I am not picky, just want clean dishes. If you know of a good dishwasher let me know. Dont trust reviews on here, look where that got me.

Pros: None
Cons: Everything about this unit is bad.

We purchased this unit to replace another Maytag that fried the electronic controls. We got another Maytag thinking that this was just a fluke and we wanted a quiet dishwasher. Well, this one is worse than the first. The repairman has had to come out and clean junk out of the machine that a normal dishwasher would chew up and discard without any trouble. Things get stuck in the impeller and make a lot of noise until it finally gets flushed out. It's cleaning ability is atrocious. Unless you put clean dishes into it, they will not come out clean. We've put up with this for a year now and have finally ordered a new Kenmore that's so quiet we didn't even know it was running until we opened the door.

Pros: Good space for dishes
Cons: Very poor upper tray roller design.

Last week, for the third time in 2 1/2 years, our top rack broke. This time, BOTH of the little plastic rollers broke and the rack (full of glasses) fell down when I pulled it out. This makes the dishwasher virtually useless.

Maytag replaced the entire trays twice, as the dishwasher was under warranty. Now, after the Maytag repairman said the dishwasher suffered from "faulty design." We're suffering for it now.

We hope Maytag has the decency to replace for free this tray, or at least provide us some replacement rollers for free. The rollers are in poor design and are destined to keep failing. Has the mighty Maytag company finally succumbed to the mediocrity of its competitors? Or, will Maytag treat its existing customers right?

We have had good use of our Maytag washer and dryer; but, this dishwasher has been a drag.
Joe Gorman

Pros: Fabulous, for about two weeks
Cons: Very Unreliable

When we first bought this dishwasher, it was fabulous. It was quiet and cleaned far better than any dishwasher I'd owned previously. It is easy to load, holds a lot of dishes AND gets them clean. But within 2 weeks the problems started. The repairman came out often. Plastic pieces on the racks broke, the control panel had to be replaced (and the replacement was defective), food kept getting into the impellor and stopping the water from draining.("How does it get there?" the Maytag repairman would remark) The silverware basket started falling apart. It always took a long time for the parts to come in. As if that was not annoying enough, it started leaving the dishes gritty. The wash arms got gunk in them and wouldn't turn. (You can't take them apart to clean them out... brilliant) I'm told the water is supposed to be filtered so that doesn't happen. Well, it is happening and no one is willing to fix the problem. Maytag's basic design for this dishwasher is great, but their QA problems are costing them customers.

Pros: Maytag has the most well organized rack system.
Cons: Doesn't clean. Agents were rude and unhelpful. I hope this company goes out of business.

What a terrible dishwasher! And Maytag service is the worst! The dishwasher does not wash the dishes, the glasses continually came out with food particles on them. I had 8 service calls in 9 months, and was still having to hand wash dishes after every load. Maytag factory service flat out told me: "This is not our problem." Fortunately, I'm a lawyer, and I just told them that I was drafting the complaint for filing with the court, and we'd let the judge decide if it was their problem or not. Lo and behold, the next day I got a call stating that I'll be getting a full refund! Stay away from Maytag, they are a disaster!

Pros: Features for $, delayed start, "clean" light
Cons: Poor quality -- latch breaks, racks rust through in 3 yrs

Purchased a Maytag MDB7600 in June 2003 for our new home. Worked acceptably at first. The latch broke at about 1.5 yrs. I took the door apart and found the broken parts were really cheaply constructed, so I bought 3 of each of the replacement parts and resigned myself to fixing it every year or so.

Rust began to appear on the upper and lower racks at about 2 yrs. So much for "Duraguard".

Its now been 3 years since the dishwasher was installed. The bottom rack looks disgraceful -- its actually rusted all the way through at one point. The top rack isn't far behind. I'm faced with deciding whether to buy replacement racks for a couple hundred dollars or replace the whole thing.

A dishwasher that only lasts 3 years ?!!! -- this has gone too far.

Pros: Works okay when in service
Cons: Breaks often, unfixable, 2year life,premium price, NO customer service

Bought a 2004 MDB970AWW, $469 at HD. Leaked day 1, which I fixed myself - a gasket on the side-filler cup. Leaked from the bottom of the door, which Maytag instructed me to remove the front kickpanel and call back. This helped for a short time. Front door leak less often and only 1" puddle afterwards. Entire door latch assembly broke at 2 years. Maytag agrees to fix after 1 week barrage of phone calls, consuming about 20 hours of my time. Repair person very nice, but didn't repair parts obviously broken and gave me silence in response to direct questions. I tried to get a partial refund as a lemon unit.

Now Maytag Corporate says its all fixed and I can sell it if I don't like it. Ebay shows some other sucker trying to sell an identical model for $31. I have given up on this dishwasher, but will NEVER buy a Maytag again. Do the research, Maytag owns several other brands, don't get burned. Whirlpool just announced it purchased Maytag 4/2006, hope they can fix it.

Compared to the dishwashers we've had in the past this one is excellent. It leaves dishes and glasses exceptionally clean. It is so quite you can barely tell if it is running. The down side is that the middle rack is difficult to adjust up and down and doesn't hold too many large dishes.

Pros: None - It wasn't even priced well.
Cons: A piece of junk - Pretty much sums it up.

I can't believe that these folks market their products as never needing to be repaired. I went from a Frigidaire that worked fine for 10 years (but was badly rusting) to this piece of plastic junk which has completely failed twice in eighteen months. Both times, it was the touch control panel and circuit board, and the ENTIRE control unit has to be replaced, which about equals what I paid for washer. I should have learned my lesson the last time I bought a Maytag clothes washer, the same thing happened... DEAD BEYOND REPAIR at eighteen months. Replaced that with a GE that works like a charm. I will never buy anything with the name Maytag on it again. If I got one for free, I wouldn't bother installing it because you just have to take it out again in eighteen months.

Pros: The machine has worked well when it worked.
Cons: The Maytag dishwasher failed and flooded our house. Maytag dishwasher is bogus.

Our Maytag Dishwasher is three years old and has now stopped working. It also flooded our kitchen floor and basement ceiling and walls. Their warranty is bogus. MAYTAG charges $134.95 to come to your house to make a diagnosis! Then they will add the cost of labor for the repair. For that kind of service, we decided to skip the warranty and call a local repairman who can fix it for $85. No wonder Maytag servicing gets the lowest ratings in Washington Checkbook Magazine. Maytag Warranties are bogus.

Pros: It has lots of room and the buttons are easy to push.
Cons: Noisy. Doesn't clean well. Leaves dirty water in the pan.

We have had trouble with this dishwasher from Day 1. It is much noisier than advertised, for one thing, but we decided to just live with that. But sometimes it makes really AWFUL noises, and we can't figure out why (nothing obviously rubbing against dishes, etc.) But our worst problem is that the bottom pan is frequently left with standing (dirty) water. Not always, but sometimes. We've done all the recommended troubleshooting to no avail. Now we are waiting for the repairman again, and washing our dishes by hand (again) this weekend while we wait. Since we have made several repair calls in the last year (installation was wrong to begin with) with not much satisfaction, we don't have high hopes. I would definitely not recommend this dishwasher to anyone.

Pros: Lots of features.
Cons: Breaks down every couple of months. Has horrible, difficult to load racks. Junk.

My in-laws purchased this about 18 months ago. With a few months the impeller broke. It was replaced, then it stopped pumping out water. They gave up when they couldn't find the LOWES receipt and bought a Seimens.

About 6 months later they gave it to us, offering to buy whatever part it needed. I took it apart, flushed it out, put it back together and it seemed to work great, for a week! Then it stopped washing. It fills with water, the motor runs like mad, everything spins underneath, but nothing gets pumped up. I spent (wasted) and entire day of my life installing the thing, and it just won't work. There's no sense to it. Everything moves, nothing is broken, yet nothing works either.

Now we need to replace it again. I give up on the garbage.