Maytag MFD2561HEQ 24.8 cu. ft. Bottom Freezer Refrigerator

9 ratings (9 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • It gets the job done!

    Jul 15, 2008 by
    Rated a Very Helpful Review
    Pros: Very efficient. Bottom freezer is nice. Excellent tasting water.
    Cons: Not so quiet running. Fruit and vegetable drawers are too small.

    Summary: I bought this refrigerator in October 2006 so I have been using it for almost two years. All-in-all it is not a bad refrigerator but I did not have to deal with Maytag's customer service which seems to be one of the major complaints of the other ... read more

  • Nothing but problems

    Feb 13, 2009 by
    Rated a Helpful Review
    Pros: It looks good & is easy to clean, since everything is removeable.
    Cons: EVERYTHING!!!!!!!!!!!!  IT IS A PIECE OF EXPENSIVE JUNK!!!!

    Summary: I know you're going to think I am exaggerating, but truly, I am not!  We purchased our fridge in July 2004, in 3 months the fan stopped and the fridge stopped cooling.  Had it fixed, since it was still under warranty.  Another 5 months ... read more

  • OK Fridge, Dreadful Customer "Service"

    Jul 25, 2006 by
    Rated a Very Helpful Review
    Pros: Sufficient in keeping food cold. Nice ice (when it works.)
    Cons: Horrible customer service. Fragile. See review.

    Summary: On June 11th 2005 we purchased a Maytag refrigerator, model #MFD2561HEW, from The Home Depot. The technician incorrectly installed the water dispenser cable resulting in leakage causing mold and water damage to our newly remodeled kitchen. Maytag refused ... read more

  • Good when it works

    Jun 2, 2006 by
    Rated a Helpful Review
    Pros: Keeps food cold when it works.
    Cons: The shelves. Horrible service.

    Summary: Purchased this fridge in September 05, it broke down in May 06. Same problem as previous reviewer - no cool air in the fridge but the freezer was fine. May 30 Maytag Service - "How does June 13th sound?" Managed to have the tech come the next day ... read more

  • Don't buy Maytag fridges - French door ones!

    Feb 15, 2006 by
    Rated a Helpful Review
    Pros: Nice interior lay out, Good design
    Cons: Poor customer service, both on Maytag & Home Depots part.

    Summary: Bought this fridge at home depot before Christmas 2005, the day before Christmas, it stop working. You ever try to get service for any appliance before a major holiday - many phone calls with long waits & at least 1 & 1/2 days staying home from work ... read more

  • Express Customer Reviews

  • I WILL NEVER AGAIN BUY A MAYTAG...CUSTOMER SERVICE IS HORRIBLE

    Mar 19, 2007 by
    Rated Show
    Pros: I will never buy another appliance from them again.
    Cons: You will have great difficulty getting them to stand behind their products.

    Summary: Good luck if anything goes wrong and you have to call customer service...it is just terrible. Buy GE brand...nothing goes wrong and they actually care that you call and want to help ... read more

  • Huge Disappointment

    Jan 13, 2007 by
    Rated Show
    Pros: The fridge looks great-sort of retro/professional
    Cons: One thing after another breaks.

    Summary: The fan stopped working in 6 months. It was covered by warranty, but my food wasn't. The water dispenser doesn't dispense 95 percent of the time because it's frozen. The ice maker doesn't make ice 50 percent of the time because it's "froze up". You ... read more

  • Great fridge, when it works

    Nov 7, 2006 by
    Rated Show
    Pros: East access to food, roomy
    Cons: Poorly/cheaply made. Customer service is non existent

    Summary: The compressor failed after 11 months. Customer service was abysmal. One of the service techs who came to our house said he used to see one compressor failure a month, now he sees 10 or more. I am on line right now trying to find a replacement part ... read more

  • horrible service

    Oct 22, 2005 by
    Rated Show
    Pros: we liked it before it broke in less than 30 days
    Cons: poor quality & horrible service

    Summary: bought this fridge at home depot less than one month ago. the fridge broke after having it for less than 30days (woke to find everything at room temperature), though freezer still working. maytag customer service has taken many phone calls with long ... read more

Showing 1-9 of 9 reviews
 


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