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by ev1go , Aug 16 '07
Pros: Looks nice Cons: Electrostatic technology simply doesn't work for this application.
I had to return mine on the 3rd day. After seeing for myself that it was not working and by researching it on the internet. I determined that it was not worth the $180. You can clean the air better in your home by letting the dust settle first and ...
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by jemtec , May 17 '07
Pros: Nice clean Ionized air in a short time.
Cleans up to 500 Sq Ft.
Cons: Filter cleaning somewhat difficult.
No other color choices other than black.
I'm very impressed with the Ionic Pro Turbo and it works exactly as advertised. I think some folks may think it doesn't work very well because its so simple and silent. Human nature is to assume if it doesn't move or make any noise it doesn't work ...
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by lettinguknow , Sep 09 '08
Pros: None Cons: ozone...ozone...ozone
The Ionic Pro Turbo is sold as an air purifier, but according to the product's own user's handbook it is known to produce ozone(the "clean" smell which it gives off), which is a known pollutant and possible health risk to people. They suggest you see a ...
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Ionic Pro Turbo Air Purifier
by drive4u ,Apr 20 '07
Pros: I bought it for the name, slim structure and no filters to buy.
Cons: The speeds don't change. I am elderly had trouble taking out/inserting the collection blades.
I feel that it is not worth the $179.00 I paid for it. I also feel that it will not purify or move any air since I don't see a change from the low to high speed. I do feel I have to do more research on what I need. This is also my first air purifier buy so more looking around is required.
I will not buy this again. I am elderly and had trouble removing and inserting the collection blades.
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It does not work. real Bad customer service.
by jer102753 ,Nov 22 '07
Pros: None, in my opinoin it stinks. And so does customer service. Cons: Product not backed up, poor customer service.
I purchased the Pro Turbo model, and it worked fine for about 2 months. Then the clean light came on. I cleaned it according to the instructions, waited the 24 hours, pluged it back in and the light clean light came on. It will not shut off. Called the dealer numerous times, and they are still giving me the run around. They said everything from they will send me a label to return it to them, to they will email me a label. And the latest is that they have no record of my order.
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Ionic Pro Turbo Air Purifier
by diamond100 ,Feb 11 '07
Pros: Slim structure and it is black. Cons: Very misleading.
We've purchased two in the last two days. Plugged it in every outlet in our home. It did not stay on, would not go from high to low and I feel that it is NOT worth your time. I'm very disappointed for $179.00
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As with the other Ionic pros - great when it works
by margo4animals ,Jul 21 '08
Pros: When it is working - it works well and takes odors out. Cons: Could break at any time
Customer service is horrible
Warranty is worthless
I bought it in January and followed the maintenance and cleaning instructions exactly from the manual. It worked very well. I was thinking about buying another one when all of a sudden, it stopped working. Their customer service is HORRIBLE. They had me open and shut the blade door several times, actually told me to put the blade unit in the dishwasher, air dry it and try again. Plus one of the service people told me I wouldn't have had a problem if I bought the spare set of blades!!! They must be on commission.
It was going to cost me about 60 dollars to ship it back and forth for service. I figured if the mechanics of this thing were so fragile - it might not be worth it.
I ended up taking it apart only to find a slightly burnt moth in the electrical base. How about that, the unit really had a bug!
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One Unit was problemed & it kept turning off. Another Unit is working OK.
by stephen108 ,Jul 06 '09
Pros: It is good at purifying the air & doing what it says. Cons: Poor Durability. I bought 2. One worked fine. The other would not stay on.
I bought 2 of them. One worked fine, but the other kept turning off. It finally reached the point to where it would not even stay on for 1 minute! I called their Customer Service Department and did a deep cleaning as they directed & waited 24 hours. It still would not stay on. It is a long process to send it back. The shipping from my side cost me over $20.00 and Ionic Pro charged me another $19.96! That is basically $40.00 additional cost-all because their unit will not work! I have only had the unit 4 months. So, it isn't the deal that they claim it to be. I would research other places to buy another brand. This is rather disappointing. If the replacement which they will send to me does not work, I will file a Complaint to the Attorney General office in the State of Iowa and initiate a small court claim against them. I want a unit that works and no excuses. I noticed that other people have the same complaint about this unit.
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