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Stay Away at All Costs!!!
by dsilverlight ,Dec 05 '07
Pros: Competitive Prices Cons: Very poor technical support for resolving issues. Not very competent.
A few years back, I tried this hosting company and had so many problems that I cancelled my account in a week, never to return.
Unfortunately a client of mine is using them and is paying the price. Every two months, they cause something to bring his server down and getting any issue resolved is like pulling teeth. The standard pattern is the following:
a) They deny that they caused the problem and make you argue for hours how it was working before something that they did caused it to break.
b) After looking at it, they take hours and sometimes days to resolve the problem.
c) They finally fix the problem and acknowledge that this was something that they caused.
This has happened on at least a half-dozen occasions. The pattern is always the same.
If you use OCHosting, be prepared for really below level quality of support.
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They've lost all value
by jrs454 ,Dec 04 '07
Pros: none. Cons: No secure webmail, bad customer service, poor performance, poor stats, lousy spam filter, much more.
I used them for several years as a host, and they were always reasonably reliable, and provided a good basic hosting service.
No longer.
They recently changed ownership or something similar, got rid of a bunch of staff, and changed everything.
It now is absolutely horrible, in all ways. Just don't use them.
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