Payless Car Rental

Pros: Friendly service, free upgrade from Compact to SUV (!!!), one-way transfer fee waived
Cons: No cons in my case

On a recent trip to Alaska, we found out that rental car prices there were horrendous. We decided to try Payless, but after reading the reviews here and elsewhere, I got apprehensive. We nevertheless tried Payless, but came with a backup-plan in form of ...

Pros: Available - cheap - service was fine too.
Cons: Cant think of any.

As the title suggests, my experience was contrary to many of the other horrible experiences that people had with Payless. I rented through Expedia for a business trip to Orlando. Orlando airport is huge and it was a bit tricky for me to find the ...

Pros: Nice, flexible staff. Clean, new car. And you can't beat the price.
Cons: Experiences with Payless affiliates in other cities might be less pleasant.

I rented a car through Payless for a two-week stretch recently, and had an excellent experience. The price, which I found through Orbitz, was unbeatable, and was significantly lower than every competitor other than Thrifty (which charged about $5 ...

Pros: cost, upgraded without asking, and,uh, cost.
Cons: At Orlando location they seemed more paranoid than most others about damage to their cars.

Today I completed a five day rental at Payless in Orlando.  I had been holding my breath given all the negatives I read here.  This rental location does not have a desk at the airport and you must use a courtesy phone to find out where ...

Pros: Inexpensive, comparable to other agencies, good quality and service.
Cons: None

I first made a car rental reservation with Payless in Kansas City then read the reviews. So many bad reviews led to some trepidation but since each franchise is individually owned I decided to go ahead and give it a try. I was very pleased. First, I ...

Pros: Trouble free experience.
Cons: I missed the driveway to the return place.

These reviews of Payless posted here scared the hell out of me. I'd already made my reservations, and THEN read these Epinions. I was petrified how renting from Payless would ruin my trip to Atlanta. So I did a thorough review of the rental agreement ...

Pros: Easy to reserve, good service, great price.
Cons: Older car, had some dings and rattles, site off the main drag.

Going on a business trip to Orlando, I realized the price of a cab ride or car fare to the hotel was over $60 per trip. As such, I went searching for a lower rate car rental which would be a little more or less than cab fares. First place I checked was ...

Pros: Courtesy by employees
Cheap prices.
Fast return service and the 2 payless shuttles back to airport.
Cons: more clerks
Pre-printed Maps of orlando:  time is consumed by clerks giving directions during checkout.

BLUF: I arrived to the airport at 2:40 PM  I was on the Payless rental bus with my bags by 3:05 PM. My compact car that i requested on line was available at the site. It took me a total of 15-20 minutes (waiting in line, processing my ...

Pros: Good minivan, nice people, great savings
Cons: VERY aggressive about selling extra insurance, off-airport location

I organized a conference in Tampa on February 29 and March 1 and needed to rent a minivan to help transport attendees around town. I rented a minivan from Payless Car Rental and had a relatively positive experience with them. I arrived a few days ...

Pros: It was a car in good working order
Cons: slow service, more expensive than advertised, small inventory

I travel a lot and cutting costs by $50 sounded fantastic for my business trip to Tampa Florida, so I used Orbitz online to make my reservation with Payless rental for a premium car.Once I landed I had to walk a half mile outside to a pick up area ...

Pros: CHEAP CHEAP CHEAP
Cons: Bad location off airport, ramshackle office in hotel

I recently rented a economy car from the Payless Car Rental location at Newark Airport. They had the lowest rate by far of all car companies, and since I was looking to have a CHEAP weekend in New York, I booked with them. Upon landing at Newark ...

Pros: very low rates
Cons: older cars; franchisees may surprise you with massive surcharges

On a recent trip to Oakland, California, I rented a car from Payless Auto Rental. It was quite an experience!! Unlike the big nationals like Avis, Hertz, and Alamo, Payless (and most notably Enterprise) is a franchise, and the SFO and OAK franchises ...

Pros: Car was clean
Cons: Car broke down; rude, incompetent employees; lousy customer service

I do a lot of traveling for the Department of Defense and generally have to go with the least expensive rental car when conducting official travel in the U.S. Of all the car rental companies that I have gone through in the last few years, Payless was by ...

Pros: Quick car return process and efficient shuttle service to and from airport.
Cons: Car was dirty and poorly maintained. The tires were worn and squealed with turns.

I recently took my family for a vacation in Orlando, FL and rented a minivan through Payless. Upon arrival, we were shown a Dodge Caravan with no rear AC and limited trunk space. However, a Dodge Grand Caravan was available for an upgrade price of $60 ...

Pros: Did not have to wait in long lines.
Cons: Smelly cars
Dirty cars
Extra hidden charges for using your Visa debit card

I rented this car at the San Bruno, CA location (near the San Francisco Airport). I was quoted one price when I booked and secured my rental online; however, this location charges an EXTRA  $5/day  if you pay with your Visa debit card. They ...