Payless Car Rental

Pros: None.
Cons: Horrible wait time, unfriendly staff, unfamiliar with English, non-trustworthy managers and shady people.

I arrived at the Phoenix airport anxious to get inside my rental car and get to my hotel room to relax. Well, things didn't start out on a good note. I had to wait in line for 25 minutes while the attendant, who hardly spoke English, tried to help out ...

Pros: They are good at luring you in with their price - be aware.
Cons: Too many to listl

PAYLESS IS NOT THE CHEAPEST IT JUST APPEARS LIKE THAT.  GO TO A WELL KNOWN CAR RENTAL PLACE!!!  My daughter booked a car reservation on line for 5 days and confirmation was received for $127.00.  We knew there would be an extra charge ...

Pros: The cars work
Cons: Poor service, car was not prepared, poorly maintained facilities, source of many headaches

This was the worst rental experience I have ever had. I rented a car with Payless for my honeymoon in Key West. From the moment I arrived in Miami...Payless demonstrated a severe lack of professionalism and integrity. My wife and I waited for ...

Pros: No Pro comments
Cons: Very Poor Service Attitude

Two weeks prior to 3/31/08 I made reservations for a SUV at Pay Less via Travel-o-city. Upon arrival on 3/31/08 Pay Less "lost my confirmation" even though I provided them with their confirmation number and my travel-o-city trip ID number in printed ...

Pros: Save a few pennies
Cons: Waste of time, and added frustration dealing with this company.

Let me preface this by saying I have rented hundreds of vehicles in my travels.  This experience was BY FAR the WORST car rental experience I had ever had.1) I was in line to get my vehicle.  The lady in front of me was in tears ...

Pros: Shuttle was quick and fast.
Cons: Unprofessional, no managers available when needed. Ignored problems.

I had to pick my niece up in Fresno, so I found Payless Car Rental for a lot cheaper since it was around the holidays. It was $20/day compared to other rental companies such as Avis, Budget, etc. which were running $50/day or higher. I arrived at ...

Pros: Prices....but for what you get I wouldn't consider it a pro.
Cons: customer service, quality of car, rental office, pretty much everything!

My wife and I rented from Oakland. Office was based out of a run down motel. We were already 3 hours behind schedule so we didn't fully take the time to review the car in full detail but it was a 2008 Camry so I wasn't too concerned at the time. We left ...

Pros: No pros I can think of.  
Cons: We ended paying more in the long run.

Worst experience ever renting a car from Payless Car Rental. The company may say that you will save $30 or $40 and that they are cheaper but they will get more money from you in the long run and drum up more drama than you would ever want when it comes ...

Pros: None
Cons: Still have not received my refund.

I recently was on vacation in San Diego and had issues with this rental car company. In addition to the problems I had below there were angry customers that were walking out the door, and customers calling in with other problems with the cars not ...

Pros: Absolutely NOTHING
Cons: Unsafe cars, filthy, rude staff.

First, upon arrival, we were waiting under the sign that said “Payless” for the shuttle for quite some time. I saw a couple of shuttles go by, and I tried to wave one down as he drove by. He motioned to go further down the parking area. He pulled into ...

Pros: absolutely nothing.
Cons: absolutely everything.

we rented from payless, and we also shared the same frustrations as other reviewers of long, confusing waits for the shuttle bus, long lines at check-in and only one attendant etc...BUT we had the added bonus of our car breaking down 1.5 hours outside of ...

Pros: Nothing was great about them.
Cons: EVERYTHING was terrible about their products, salesmans, and service. They will take advantage of people.

My fiance and I decided to rent from the Payless Rental in San Diego, CA. We're both under 25, so it being $10 on the internet was the reason we choose this place. We made a reservation for 4 days with an intermediate car (Nissan Sentra or something ...

Pros: Non
Cons: Worst car renting company you can find

On 10 03 08 at about 7pm we came to the Orlando airport and went outside to wait for the Payless bus. We had Payless reservation for the economy car for $152 from 10 3 till 10 14. After 30 minutes and three calls to the Payless bus came and brought me ...

Pros: ZERO
Cons: Crooks, Liars, Cheats, Criminal enterprise!

This rental company is a criminal enterprise. They are the worst I have ever encountered. The will out right lie to you. I rented a car in Vegas. Only to be told it was too small, was "upgraded" at my cost to a Camry.  Went to get the car. Had ...

Pros: I do not have anything positive to say about this company.
Cons: Bait and Switch, Poor Management (do they have managers???), Liars, Changed Deals, Sneaky Tactics, Cheaters

I was in Florida for my Mom's funeral.  They promised a great price and so I decided to use them instead of Enterprise (my usual company).  This was a BIG mistake.  The economy (similar to a Ford Focus) that they offered after a 2 hour ...