Pinnacle Studio MediaSuite 9 Full Version for PC (210100426)

Pros: Don't know. Program wouldn't work.
Cons: Look at all the internet reviews for all the cons. Too many to mention here.

The Pinnacle Studio Media Suite box states that Studio requires a “DirectShow compatible video capture device.” My capture device should therefore have worked, but it didn’t. Capturing using another program and then importing to Studio didn’t work either. BEST BUY WOULDN’T TAKE IT BACK BECAUSE OF “COPYRIGHT LAWS.” When I contacted customer service at Pinnacle, they sent me a short list of compatible capture devices that is not listed on their website or product box. (Their competitor, Ulead, does have a compatibility list on their website). The compatible products, as you might guess, are almost all made by Pinnacle. So therefore I have to buy a capture device bundled with Studio, which I’ve already paid for once, or buy a Dazzle capture device (made by Pinnacle), which reviews say is worthless. You would think that Pinnacle would provide a list of compatible capture devices on their web site (as Ulead does) or on the box, but they don’t. They clearly put making a profit before customer satisfaction and obviously don’t worry about causing their customers a lot of frustration. I’ve got $142.99 (I bought the Media Suite) worth of software here that is essentially worthless!