Polaris 65 Pool Cleaner

Pros: Great when they were working
Cons: Did not last through the second season

I have two. The first one worked excellent for two years. The third year it would not change direction. I felt I must not have drained it properly and it froze during the winter so I purchased another. It has never worked right. I am using the older one but I walk around the pool to clean the bottom.

Pros: My cat loves to watch it
Cons: Not a great cleaner

Will not pick up silty material and I spent more time on the follow up cleaning than I did with my old Hayward Aquadroid. I'd rather back flush my pump a couple extra times than wast my time with a hand vac after using the polaris

Pros: Great customer service. Picks up most the leaves, large debris, and dead insects.
Cons: Doesn't clean the entire pool, misses areas. Bag does not collect small particles.

The Polaris 65 is really neat to watch and easy to set-up.
However, it does not clean the entire pool. I was lucky if it cleaned 75%.
It also doesn't pick up any dirt/silt/dust/ dead algae, etc.
It does stir up the dust and this may lead to better filtration. When I get home after the cleaner has been running for 6 hours, all the dust and dirt and some debris is pushed or falls to areas which the cleaner misses.

It does make it easier to vacuum up the specific areas instead of the whole pool, but you will still have to get out the vacuum.

Their customer service is excellent, but the cleaner just doesn't do what it claims it can do.

If you need a cleaner to pick up leaves, large debris, bugs, etc. , this cleaner will do most of the work.

Pros: It looks cool.
Cons: Unreliable. Poor customer support.

I bought this unit to replace my Zippy cleaner and regret changing brands. This unit cleaned well the first time and that was it. It started going in only one direction and eventually only had water coming out of one jet. I followed the instructions on troubleshooting and it still didn't work.
I took it back to my dealer who replaced it at no cost. Again, it worked the first time only. I emailed customer service numerous times and got absolutely NO responses.
I consider this product to be a complete waste of money.