Highest Rated Consumer Review by the Community
Sep 25, 2002 by Arthur.Rubin
Rated a Very Helpful Review
Pros: One-stop shopping for personal information
Cons: you (mostly) can do it yourself -- for less -- after the initial trial period
Summary: Most of the information in this review is based on my experience with their services before I found the web site. I'll update with additional information about services offered through the web site when I get it.
First, let's go over the list ... read more
Jan 16, 2012 by bacster
Not yet rated.
Pros: Online account access (if you can get a membership).
Cons: Read review.
Summary: Called them in August 2011 to let them know that I was cancelling the credit card that I used for the automatic monthly fee and gave them my new credit card info. In early January 2012 I noticed that no charges had been made to Privacy Guard on the ... read more
Aug 15, 2011 by pcwheeler
Not yet rated.
Pros: Absolutely positively NONE!
Cons: Everything! Customer Service! Not being able to tell the truth.
Summary: Privacy Guard has THE WORST customer service imagine-able. First they charged my credit card for three months without giving any service. I NEVER receivd my credit report or any type of assistance of any kind. Second, when I finally called them about it, ... read more
Mar 29, 2006 by david576
Not yet rated.
Pros: Like all insurance it will come in handy if you ever need it.
Cons: You'll never really know if they will pay your claim until you have one.
Summary: I have had a decent experience with customer service. Seemed very helpful and was able to answer all of my questions concerning the $10,000 in theft coverage. There are a lot of reports that you can get without going through them......but they do make ... read more
Dec 11, 2002 by mrspabs
Rated a Helpful Review
Pros: access to 3 bureau credit reports and more, such as dmv records and medical records
Cons: inept customers service, high price
Summary: This is a service for people who want to get periodic credit reports, a dmv record, a medical record and to have your credit monitored. They alert you everytime someone looks at your credit or when there are changes to your credit report.
The ... read more
Express Customer Reviews
Apr 9, 2013 by trustty
Not rated yet
Summary: ......HORRIBLE.....that is what most of the reviews on the internet are saying about this company.It seems that they are one of those companies that will do everything possible to help themselves to the contents of your bank account or ... read more
May 17, 2007 by hughtrusty
Pros: I absoloutely convinced that there are no redeeming factors in subscribing to this service.
Cons: They promised to call back in 1/2 hr. That was several days ago.
Summary: I gave them my money and have received nothing from them including an email or phone call. I am notifying my bank that I don't appreciate their ... read more
Jun 3, 2005 by raymcgill
Pros: Good service. Good tech support.
Cons: *** Once Monthly data only => bad deal ***
Summary: I also jumped at the old deal of 3 months for $1. Good deal. Like the service for my wife and I ($90 each). 2 years of service. I pulled credit reports when working to repair errors. Yesterday, it the option to pull fresh report wasn't on page. I had ... read more
Oct 6, 2004 by torco317
Cons: Bad customer service
Bad information management
Summary: I got involved with these guys because they offered it through my Citibank MasterCard. I went through the initial 90-day free trial and received a report in the mail. Nothing on the report was 'new' to me, and no information appeared to be anything I ... read more
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