Select Comfort Imperial Mattress

Pros: Adjustable air chambers.
Cons: Price, Quality, Customer Service, Return Process, Appearance.

I purchased the Imperial King Select Comfort "Sleep System" in December of 2000. It arrived at my home in eight boxes about one week later. I assembled the bed in about two hours. It was not extremely difficult, but was no where near effortless....

Pros: easy to use, comfortable
Cons: noisy

My husband has severe back problems and has been sleeping on a recliner since he was 17. After we got married we began a search for a bed that he would be able to sleep on. We have tried almost every bed there is...waterbed, firm mattress, soft...

Pros: Good support lengthwise. Quick warm up in the winter. No flipping required. No heater required.
Cons: My bed came with an incorrectly cut pad. The foam bladder separator is noticeable.

We have had our Select Comfort bed for a few years now. We previously had a Kuss California King sized waveless water bed with a heater. The Kuss was nice in the winter, but the way it supported your body didn't seem to be conducive to good back ...

Pros: dual adjustable; great support; COMFORT; excellent customer service
Cons: you have to put it together, but it's easy

I was shocked to look at the epinions rating for the Select Comfort Imperial ratings and see that only 33% recommend it. This is the best thing I could ever imagine sleeping on. How could someone not like it!

Before buying the Select Comfort...

Pros: Adjustable firmness
Cons: PRICE, comfort, customer service, quality, appearance

Select Comfort is a terrible company, with less than quality merchandise & poor customer service.

Desperate for a waterbed alternative, and disappointed with average metal coil beds I had tried, I decided to try an air bed. I purchased the...

Pros: Ultra comfortable! Fairly easy to set up. No more backaches.
Cons: Instructions were confusing. Price is to high. Shipping charges to send it back extremely high.

I suffered from backaches on a daily basis because of my firm spring mattress. I usually had to get up because laying there too long would be too painful. Then I discovered the select comfort bed. I tried all of them while at the store. The last one...

Pros: Easy to lift
Cons: EXPENSIVE!!!!, very uncomfortable, unfriendly customer service, extremely difficult and costly to return

If I could go back and do ONE thing before buying this bed, it would have been to read some of these reviews and maybe see a different side of Select "Comfort" than is portrayed by the ever-chipper Lindsey Wagner on TV. First of all, I am a student, so ...

Pros: None
Cons: Mold/uncomfortable/overpriced/poor customer service

I have had back problems for years, and I hear the adds about this bed on several well know radio shows. I went into our local mall and they had a showroom and my wife and I tried the bed in the showroom and it seemed comfortable. The salesperson kept ...

Pros: easy to install
Cons: over priced, not comfortable

I can not describe how dissappointed my wife and I are with our Select Comfort Mattress.

After the extensive sales pitch and the expensive purchase price we thought that we would enjoy quality sleep nights.

Up until as of late we...

Pros: lightweight, pillow top nice. Bought for MS patient's comfort
Cons: Working diff shifts, must readjust air for one/two sleepers, when crossing midline for comfort.

As I have MS and frequently find sleeping uncomfortable, we thought this mattress would be a great solution.
As my husband works rotating shifts, when only one of us is in the bed, we have to readjust the level of the absent person because the bed...

Pros: Can't think of one right now.
Cons: Very expensive for what you get. Company does not stand by their product.

I bought my Select Comfort bed about 4 years ago, so from reading some of the stories maybe I should consider myself lucky to have at least having four years of not dealing with defective equipment. My problem deals with the air pump (firmness control ...

Pros: None
Cons: Back Pain, Poor quality

I purchased one of these (or it's predecessor) 5 years ago, and just found out the actual coverage terms on this product - the company wants me to pay almost 50% to replace the defective part, the entire top of the mattress. My problems with the ...

Pros: Great Company, Great Product, once adjusted right you will sleep great.
Cons: NONE

we have had the extended queen bed for 5 years and love it, ANY problems we have had the company has taken care of, some had been the side wall losing firmness, called company they send out new parts, had zipper break on cover, they send out new cover. ...

Pros: Cant thing of a single one. This bed is awful
Cons: over priced, smelly, horrible customer service

Definitely NOT Customer friendly or 100% satisfied!!! After placing our order for 4000 model we waited over a week and half to have someone call us to schedule a delivery date. Exactly 1 week after that (now a total of 2 ½ weeks from the date of ...

Pros: Mattress is comfortable and easy to use.
Cons: The company and customer service sets a new standard in sucking.

I took the time to write out the miles of hoops that I've been forced to jump through with this company, and realized that no one is going to care. Bottom line, the product is good, the customer service is a JOKE! I owned a bed for two years with no ...