Select Comfort Mattress Sleep Number 5000

Pros: Can adjust for personal comfort (short lived as it is).
Cons: Warranty is really useless! Only a sales tool!

We bought this bed thinking it was a high quality product with a great 20 year warranty.  It was great for a few years and then we began to have issues with it.  Foam underneath mattress topper is completely flat mattress top flat as well. ...

Pros: When it works, it is quite comfortable (a conventional mattress is also quite comfortable).
Cons: Poor quality, misleading warranty, poor customer service.

We purchased our queen size select comfort sleep number mattress as an expensive option in our brand new motorhome and have not been happy with the mattress or the customer service.  We are on our third issue and have not been able to get an ...

Pros: None
Cons: It's a scam

Yes - its a scam and here is why:The Innovation lie: The advertising for this system suggests some kind of innovation in sleep systems. It suggest that the traditional inner spring system has been replaced with a sophisticated system that used air to ...

Pros: Very good customer service
Cons: Gives you severe back and neck pain

I have owned the sleep number bed for two weeks. I am now sleeping in my guest room until my new spring mattress bed arrives. I paid $160 to have my Sleep Number delivered and installed. The first couple of nights were ok trying to find the "right sleep ...

Pros: None.
Cons: Cheaply made product.
Over-hyed from marketing standpoint.
One of worst Customer Service experiences ever.

My wife and I purchased a 7000 Queen Dual Chamber Sleep Number bed from a store here in Charlotte, NC in March 2007. In less than 3 months, the pump failed and Customer Disservice shipped us a new pump.  The bed worked reasonably well ...

Pros: Select Comfort beds do provide a quality sleep experience. Beds also provide adjustable firmness settings.
Cons: Plan on bed failures & addl. cost to keep bed operating.Inflexible customer service after purchase.

We have been very happy with our Select Comfort bed and the quality of sleep.  UNTIL  One month after the  2 year warranty period had passed and the left and right wired remote controls digital display would no ...

Pros: Courteous folks to deal with and "select comfort" for about 10% of the warranty period.
Cons: Expensive, degrading design. Hills and valleys develop.    

My wife and I (both traditionalists) decided to take a chance on a sleep number bed (dual chambers), based upon the compelling TV ads.  After plunking down more than $2K our bed arrived and was courteously and professionally set up. No issues with ...

Pros: Fairly comfortable (at first, UNTIL there is a problem with the bed.)
Cons: Parts do not last long and the company does not repair them. You do repairs.

We bought a Sleep Comfort 5000 about 16 months ago. It was very comfortable at first but within less than six months we had to have the sidewalls replaced because they collapsed and did not support the air chamber. We were sent the air chambers to ...

Pros: lightweight, easy to move around
adjustable firmness
comfort has not changed in 8 years
no pressure points
Cons: numbers on LCD controller not displaying properly after 8 years.

After reading the reviews on this site, I have to chime in and say my wife and I have had a great experience with our select comfort bed.  We find it hard to sleep on anything else now.We bought our bed about 8 years ago.  It's still as ...

Pros: Compact & Lightweight for when you are ready to take it to the dump.
Cons: Too many to list - see write up.

You have seen the TV ads about this air mattress bed - Yes you can select a firm setting while your partner selects a soft setting or vice versa.  But, if one person sleeps firm & the other soft - the firm side is so high - that you either roll ...

Pros: Bed is comfortable, adjustable and chiropratically approved. Outstanding service.
Cons: Not the cheapest, but well worth it.

I've been married 55 years. As a pilot I've slept on every continent on this world. I've always bought the best mattress price was no object yet they kept wearing out. In addition, there were some conditions and nights that I wanted a softer or firmer ...

Pros: I don't see any
Cons: Constant back pain

The sleep number bed is just a glorified aero mattress. Honestly, you would be better off if you buy a cheap aero mattress and spend another $100 for a pad on top of it. Seriously, I watched them assemble the bed and to my amusement I discovered ...

Pros: The sheets are super comfortable and soft.
The mattress protector cover seems reliable.
Cons: Too expensive.
Does not work properly.
Customer service is unreliable.
Not easy to operate or understand.

We were interested in the Sleep Number beds because I am pregnant with our second child and am having a hard time with back problems. We were told that this bed would absolutely solve my back problems within a week. Well...I didn't really expect ...

Pros: cant think of any at this point, very dissapointed
Cons: not durable, poorly made top pillow
hard to assemble, sags, 
deflates easily

I purchased the sleep number 5000 thru QVC about 7 years ago thinking it will be a great upgrade to my previous mattresses and was sold over the fact that is supposed to be the best thing for aching back, trouble sleeping. It was okay the 1st 3 ...

Pros: None
Cons: Overpriced, uncomfortable, lousy customer service, ripoff

Tried the sleep number bed in the showroom, it seemed ok, and with a 30 day "free" return policy it seemed like there was nothing to lose.  Boy were we wrong!  The bed was awful.  We'd set it to our sleep number, around 45-50.  Some ...