Select Comfort Mattress Sleep Number 5000

Pros: None.
Cons: Cheaply made product.
Over-hyed from marketing standpoint.
One of worst Customer Service experiences ever.

My wife and I purchased a 7000 Queen Dual Chamber Sleep Number bed from a store here in Charlotte, NC in March 2007. In less than 3 months, the pump failed and Customer Disservice shipped us a new pump.  The bed worked reasonably well ...

Pros: If your bedside is large enough, it is so much better than a regular bed.
Cons: Beds divided into two are not large enough for comfort.

We bought the queen size bed, and while it is comfortable, I am putting it in my guest room and no longer using for our bedrorom.

The beds are divided into two section...so you can customize your side of the bed....well when you divide a queen into two what you end up with is less than a single size on your bedside. I feel like when I turn over at night I am going to fall off the bed because my sleep area is smaller than a twin bed. I would never have gotten the queen had I know this. I would have gotten the King size so the two sides were at least the size of a twin bed each.

Pros: Comfort, Quality construction, Good value, Easy to assemble, Easy to move
Cons: Retains more heat than old bed, Slides around on foundation easier than traditional mattresses

I'm very happy with the Sleep Number 5000. It was a breeze to set up, and we were sleeping in it hours after it was delivered.

I've always had problems with low back pain, and was never able to bend over to make the bed without holding on to something in the mornings. I was amazed at how pain free I am after getting this new bed.

It's also great to be able to adjust the firmness on both sides of the bed since I weigh much less than my husband.

I found the price very comparable to the higher end regular mattresses, so for the added benefits of the Sleep Number, I found it a great buy.

I would recommend it to anyone who is looking for a new bed.

Pros: None
Cons: Reliability
Does not relieve back pain as claimed

We bought the 5000 in 2003.  We are now on our third pump.  We're now waiting for a replacement valve because one of them broke in half - now my wife's side of the bed will not hold air at all.  The local store does not have replacement parts so we have to wait for a part to come from the factory.   The warranty covers 56% of the cost of the part. That's not the problem. The problem is that unless we pay $50 expidited shipping it will take 5-7 business days via UPS ground to receive the part.

In the 6 years we have owned the mattress it has never lived up to claims of back pain relief.  We have tried firm, soft and everything in between.  We've followed their instructions about allowing several nights to get used to the firmness setting. It just does not do what they claim.  I won't say it's the worst investment we ever made - but it sure makes the top 10 list. 

Pros: Am sleeping better, but...
Cons: It's the squeakiest bed in the west!

Kind of a sensitive subject, but I dearly wish I would have had this information before I plunked down a couple grand on a bed.

I have had a Sleep Number 5000 (King) for several months. To get straight to the point, if you:
1) Have housemates
2) Do more than sleep in your bed
well, it won't take long for #1 to learn about #2. This is the noisiest bed imaginable. Even tho it's pretty comfortable to sleep in (nothing terribly remarkable), I don't want to worry about this noise problem until my kids grow up and move out. I very much regret buying the bed for this reason.

Pros: Very comfortable when working
Cons: No local support, poor manufacturing quality.

My bed arrived with a defective pump. I had to wait several days to get a replacement mailed to me. No local support available despite dozens of dealers in the area. Two years and two months later the same part fails again. Must wait for a new pump by mail again. This is junk.

Pros: It's light and easy to move. Fun to play with. Mine was also free.
Cons: You are likely to fall between the mattresses if you stray off your side.

I was given a free queen sized select comfort mattress, the entire set, when a friend of a friend died. I needed a mattress and the family had one that had rarely been used as it was the guest bed.

It's really fun to play with but completely unsatisfactory for sleep purposes. My partner and I do not sleep on clearly defined sides of the bed. One or the other of us generally falls in between air mattresses and ends up with a sore neck or back the next morning. If you set the comfort level higher, to help offset the mattress's tendency to sink on the edges, you feel like you are sleeping on a hill. When I sleep by myself I like to sleep in the middle of the bed or diagonally across it. What misery. This mattress causes more back pain and aggravation than it solves.

I can't wait until I can afford to buy a new conventional mattress again.

Pros: Return policy is good so you can try it out.
Cons: Uneven sides, not comfortable, sways in the middle (dual chamber model). Expensive for cheap parts.

I tried this bed for about 6 weeks but just did not find it comfortable. The first night I slept on it I woke up with the worst backache--like camper's back from sleeping on the ground. The salesman told me my back had to adjust to the mattress, and the next night was a little better, but I never had a really comfortable night. I had the queen size with dual air chambers and even though set on the same sleep number, the sides were always uneven and dipped in the middle. I finally settled on number 45 because a higher number seemed too firm, but anything under about 55 would give a "sway back or hammock effect" to the bed in the middle, with the sides higher. I have since bought a Duxiana bed--very expensive, but incredibly comfortable and I love it. I figure the amount of hours I spend in bed during my life, a good night's sleep is worth it.

Pros: Separate firmness controls. Good body support. Much lighter in weight than a waterbed.
Cons: None. We do worry about potential sagging due to foam mattress sides. Time will tell.

It's hard to write a mattress review because we all have separate needs and desires. In our case, my wife and I have slept on a tube-type water bed for years. It was time to move on. The Sleep Comfort Sleep Number 5000 was the answer. (We have a very nice, solid wood queen bed frame from Sundance. We wanted a larger bed without having to dump our beautiful bed frame; so, we bought the 'extended' queen 5000, which equates to an 'olympic' queen; i.e., 6" wider than a queen, halfway towards a king. The 5000 fit into our frame perfectly!) So far, we are very happy. We believe people who are used to advanced water beds will love this bed. We also understand that people who are used to inner spring mattresses will have to take a leap of faith. The leap is worth it!

Pros: It is comfortable in the ideal situations.
Cons: As it gets older, it really gets out of shape. Very expensive.

We've had our bed for 3 years now. The first week, I hated it. My back ached terribly and that wasn't a problem I'd previously had. My daughter who used to sell them told me how to adjust it and that hasn't been a problem since. I wasn't told at the store how to adjust it. It seems just recently the sides have started to bulge. I had a problem with my back and I didn't know where it came from and started tracking. I realized the nights when my hubby wanted to spoon, I woke up with terrible back pain. The weight displacement changes my sleep number if my Hubby rolls closer to me and causes my back to hurt anytime he does that. This is not a good thing. I am trying to decide if I want to move this bed to the guest room and get something else for us. I'm not telling my hubby not to spoon if I want to stay married. Also I wasn't aware of the mold problems. My hubby is asthmatic and has been having trouble in the past few months. I will be checking that.

Pros: Comfortable
Cons: Expensive but what isn't these days?

Caught between a rock and a hard spot. We needed a new mattress set because the waterbed mattress was attacked by our cat. I like a hard mattress and my wife likes a soft mattress. We decided on a sleep number because we could still sleep in the same bed AND keep the waterbed furniture. Set up was easy, it took awhile to get used to for no other reason than it wasn't a waterbed. I love this thing and so does the wife. We've had it about 4 months now and have to set the alarm on weekends so we don't sleep all day - I am not joking. Was it expensive? Yes. Was it more than another quality box mattress set? - probably not if I was going to have to get two firmness types of mattress and get rid of our bedroom furniture. I haven't unzipped everything to check for mold or anything like everyone else is reporting. Maybe I should - but with a 20 year warranty -- why?

Pros: Great customer care.
Cons: None at this time.

I called in to complain about a bed bought in 2002 and that the support beams were sagging badly. They were very nice on the phone and replaced everything to bring my bed up to date. They had changed the design in 2003 to resolve this issue and replaced all my equipment at NO cost to me. It doesn't get any better than that.

Pros: helps back problems- at first
Cons: gives you new back problems, cheap material, slopes towards the middle.

My boyfriend and I bought it. We liked it at first. Now, we fall towards the middle, after only couple months of sleeping on it. We were shocked at the quality of the material. Even more surprised that it's just a glorified air mattress!!!!

Yes, it has helped with his back problems. Now, I'm having problems because of it sloping towards the middle and not being able to sleep on my back (without leaning towards one side).

Would I recommend this bed to anyone or my worst enemy? No!!!! I've already told people not to buy it. For the money you pay for this crap, it's not worth it!!!

We are not pleased at all with our purchase. We spent good money on this, only to curse at it every night and every morning.

Pros: It really works! Feels just like a regular bed, but is more comfortable.
Cons: It takes awhile to figure out your sleep number.

We both love this bed! It took us about a week or so to figure out our sleep number, but once we did we are sleeping more soundly and feel totally rested each morning. It been good for my wife's arthritis and good for my back. I was pretty disappointed when I saw it being constructed since it doesn't look like much goes in to it. It really does seem like a lot of money to spend for the bed when you see the actual materials, but now it doesn't matter because it really works! We sleep great and will never go back. We have been thinking about getting one for our guest room.

I was recently transferred and had to go into temporary housing. We told the company to forget about the bed because we would bring our own. We rented the smallest trailer U-Haul has, took the bed apart and and traveled from Boise Idaho to Minnetonka Minnesota. This was the easiest transfer ever since we sleep great in our new environment with our Sleep Number Bed.

Pros: Separate comfort for me and my husband
Cons: NONE

I researched beds for 6 months before settling on Sleep Comfort. I am so glad that I bought this bed. It was worth every penny. Looking at the cost of a good bed, this is a comparative price.
I am so happy with how well I sleep and how comfortable it is EVERY NIGHT. On my ride home after work and through cooking dinner, all I can think about is when can I go to bed.

I recommend this bed to EVERY ONE